Assessing the Treatment of Patron Privacy in Library 2.0 Literature

As libraries begin to embrace Web 2.0 technologies to serve patrons – ushering in the era of Library 2.0 – unique dilemmas arise regarding protection of patron privacy. The norms of Web 2.0 promote the open sharing of information – often personal information – and the design of many Library 2.0 serv...

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Main Author: Michael Zimmer
Format: Article
Language:English
Published: American Library Association 2013-06-01
Series:Information Technology and Libraries
Online Access:https://ejournals.bc.edu/ojs/index.php/ital/article/view/3420
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author Michael Zimmer
author_facet Michael Zimmer
author_sort Michael Zimmer
collection DOAJ
description As libraries begin to embrace Web 2.0 technologies to serve patrons – ushering in the era of Library 2.0 – unique dilemmas arise regarding protection of patron privacy. The norms of Web 2.0 promote the open sharing of information – often personal information – and the design of many Library 2.0 services capitalize on access to patron information and might require additional tracking, collection and aggregation of patron activities. Thus, embracing Library 2.0 potentially threatens the traditional ethics of librarianship, where protecting patron privacy and intellectual freedom has been held paramount. As a step towards informing the decisions to implement Library 2.0 to adequately protect patron privacy, we must first understand how such concerns are being articulated within the professional discourse surrounding these next generation library tools and services. The study presented in this paper aims to determine whether and how issues of patron privacy are introduced, discussed, and settled – if at all – within trade publications utilized by librarians and related information professionals
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spelling doaj.art-bee3263a91a746b39e97fc7f3c1f8b402022-12-21T22:39:24ZengAmerican Library AssociationInformation Technology and Libraries0730-92952163-52262013-06-01322294110.6017/ital.v32i2.34203305Assessing the Treatment of Patron Privacy in Library 2.0 LiteratureMichael Zimmer0School of Information Studies University of Wisconsin-MilwaukeeAs libraries begin to embrace Web 2.0 technologies to serve patrons – ushering in the era of Library 2.0 – unique dilemmas arise regarding protection of patron privacy. The norms of Web 2.0 promote the open sharing of information – often personal information – and the design of many Library 2.0 services capitalize on access to patron information and might require additional tracking, collection and aggregation of patron activities. Thus, embracing Library 2.0 potentially threatens the traditional ethics of librarianship, where protecting patron privacy and intellectual freedom has been held paramount. As a step towards informing the decisions to implement Library 2.0 to adequately protect patron privacy, we must first understand how such concerns are being articulated within the professional discourse surrounding these next generation library tools and services. The study presented in this paper aims to determine whether and how issues of patron privacy are introduced, discussed, and settled – if at all – within trade publications utilized by librarians and related information professionalshttps://ejournals.bc.edu/ojs/index.php/ital/article/view/3420
spellingShingle Michael Zimmer
Assessing the Treatment of Patron Privacy in Library 2.0 Literature
Information Technology and Libraries
title Assessing the Treatment of Patron Privacy in Library 2.0 Literature
title_full Assessing the Treatment of Patron Privacy in Library 2.0 Literature
title_fullStr Assessing the Treatment of Patron Privacy in Library 2.0 Literature
title_full_unstemmed Assessing the Treatment of Patron Privacy in Library 2.0 Literature
title_short Assessing the Treatment of Patron Privacy in Library 2.0 Literature
title_sort assessing the treatment of patron privacy in library 2 0 literature
url https://ejournals.bc.edu/ojs/index.php/ital/article/view/3420
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