Employee perceptions towards organizational change and leadership in the banking industry

Organizational change involves participation of leaders, employees, structures, and systems as a strategy in anticipating and adapting to environmental changes. Leadership as a reflection of leaders’ behavior in managing organizations not only influences the policy and decision making but also indic...

Full description

Bibliographic Details
Main Authors: Harnida W. Adda, Syahir Natsir, Niluh Putu Evvy Rossanty
Format: Article
Language:English
Published: LLC "CPC "Business Perspectives" 2019-09-01
Series:Banks and Bank Systems
Subjects:
Online Access:https://businessperspectives.org/images/pdf/applications/publishing/templates/article/assets/12499/BBS_2019_03_Adda.pdf
_version_ 1818973613050560512
author Harnida W. Adda
Syahir Natsir
Niluh Putu Evvy Rossanty
author_facet Harnida W. Adda
Syahir Natsir
Niluh Putu Evvy Rossanty
author_sort Harnida W. Adda
collection DOAJ
description Organizational change involves participation of leaders, employees, structures, and systems as a strategy in anticipating and adapting to environmental changes. Leadership as a reflection of leaders’ behavior in managing organizations not only influences the policy and decision making but also indicates the approach to all members as the most important element in achieving organizational goals. This study explores perceptions of employees toward the implementation of organizational change and leadership in two leading banks in Palu City, namely, PT Bank Negara Indonesia (Persero) Tbk (BNI) and PT Bank Syariah Mandiri (BSM). The sample is purposively determined by 48 people, with 24 employees in each bank. This study is conducted using a quantitative approach with descriptive statistical data analysis and analyzed descriptively. Then it is tested with the Independent Sample T-Test. The results show that there are no differences in perceptions of employees regarding organizational change despite their experience on different levels of change, but reveal different perceptions in a leadership aspect. Organizational change at BNI is at the moving stage, while BSM has been in the last stage of organizational change, namely refreezing. The difference in leadership behavior between these two banks is very significant. Leadership at BNI is charismatic by giving idealized influence, while BSM prioritizes inspirational motivation.
first_indexed 2024-12-20T15:26:56Z
format Article
id doaj.art-bef5fb14b69b47f491fe3edf7970c031
institution Directory Open Access Journal
issn 1816-7403
1991-7074
language English
last_indexed 2024-12-20T15:26:56Z
publishDate 2019-09-01
publisher LLC "CPC "Business Perspectives"
record_format Article
series Banks and Bank Systems
spelling doaj.art-bef5fb14b69b47f491fe3edf7970c0312022-12-21T19:35:48ZengLLC "CPC "Business Perspectives"Banks and Bank Systems1816-74031991-70742019-09-0114311312010.21511/bbs.14(3).2019.1012499Employee perceptions towards organizational change and leadership in the banking industryHarnida W. Adda0Syahir Natsir1Niluh Putu Evvy Rossanty2Lecturer, Faculty of Economics and Business, Department of Management, University of TadulakoLecturer, Faculty of Economics and Business, Department of Management, University of TadulakoLecturer, Faculty of Economics and Business, Department of Management, University of TadulakoOrganizational change involves participation of leaders, employees, structures, and systems as a strategy in anticipating and adapting to environmental changes. Leadership as a reflection of leaders’ behavior in managing organizations not only influences the policy and decision making but also indicates the approach to all members as the most important element in achieving organizational goals. This study explores perceptions of employees toward the implementation of organizational change and leadership in two leading banks in Palu City, namely, PT Bank Negara Indonesia (Persero) Tbk (BNI) and PT Bank Syariah Mandiri (BSM). The sample is purposively determined by 48 people, with 24 employees in each bank. This study is conducted using a quantitative approach with descriptive statistical data analysis and analyzed descriptively. Then it is tested with the Independent Sample T-Test. The results show that there are no differences in perceptions of employees regarding organizational change despite their experience on different levels of change, but reveal different perceptions in a leadership aspect. Organizational change at BNI is at the moving stage, while BSM has been in the last stage of organizational change, namely refreezing. The difference in leadership behavior between these two banks is very significant. Leadership at BNI is charismatic by giving idealized influence, while BSM prioritizes inspirational motivation.https://businessperspectives.org/images/pdf/applications/publishing/templates/article/assets/12499/BBS_2019_03_Adda.pdfbankingemployee perceptionsleadershiporganizational change
spellingShingle Harnida W. Adda
Syahir Natsir
Niluh Putu Evvy Rossanty
Employee perceptions towards organizational change and leadership in the banking industry
Banks and Bank Systems
banking
employee perceptions
leadership
organizational change
title Employee perceptions towards organizational change and leadership in the banking industry
title_full Employee perceptions towards organizational change and leadership in the banking industry
title_fullStr Employee perceptions towards organizational change and leadership in the banking industry
title_full_unstemmed Employee perceptions towards organizational change and leadership in the banking industry
title_short Employee perceptions towards organizational change and leadership in the banking industry
title_sort employee perceptions towards organizational change and leadership in the banking industry
topic banking
employee perceptions
leadership
organizational change
url https://businessperspectives.org/images/pdf/applications/publishing/templates/article/assets/12499/BBS_2019_03_Adda.pdf
work_keys_str_mv AT harnidawadda employeeperceptionstowardsorganizationalchangeandleadershipinthebankingindustry
AT syahirnatsir employeeperceptionstowardsorganizationalchangeandleadershipinthebankingindustry
AT niluhputuevvyrossanty employeeperceptionstowardsorganizationalchangeandleadershipinthebankingindustry