Do medical residents perform patient-centered medical home tasks? A mixed-methods study

Background: Increasingly, residents are being trained in Patient-centered Medical Home (PCMH) settings. A set of PCMH entrustable professional activities (EPAs) for residents has been defined but not evaluated in practice. Objective: To understand whether residents trained at PCMH sites reported hig...

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Main Authors: Lauren Block, Nancy LaVine, Jennifer Verbsky, Ankita Sagar, Miriam A. Smith, Susan Lane, Joseph Conigliaro, Saima A. Chaudhry
Format: Article
Language:English
Published: Taylor & Francis Group 2017-01-01
Series:Medical Education Online
Subjects:
Online Access:http://dx.doi.org/10.1080/10872981.2017.1352434
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author Lauren Block
Nancy LaVine
Jennifer Verbsky
Ankita Sagar
Miriam A. Smith
Susan Lane
Joseph Conigliaro
Saima A. Chaudhry
author_facet Lauren Block
Nancy LaVine
Jennifer Verbsky
Ankita Sagar
Miriam A. Smith
Susan Lane
Joseph Conigliaro
Saima A. Chaudhry
author_sort Lauren Block
collection DOAJ
description Background: Increasingly, residents are being trained in Patient-centered Medical Home (PCMH) settings. A set of PCMH entrustable professional activities (EPAs) for residents has been defined but not evaluated in practice. Objective: To understand whether residents trained at PCMH sites reported higher likelihood of engaging in PCMH tasks than those training in non-PCMH sites. Design: Survey and nominal group data from post-graduate trainees at three residency programs. Results: A total of 179 residents responded (80% response). Over half (52%) cared for patients at PCMH sites. Residents at PCMH sites were more likely to report engaging in tasks in the NCQA domains of enhancing access and continuity (p < 0.01 for 4/11 tasks), planning and managing care (p < 0.01 for 3/4 tasks), providing self-care and community support (p < 0.01 for 3/5 tasks), and identifying and managing patient populations (p < 0.01 for 1/6 tasks), but were not more likely to report tracking and coordinating care or measuring and improving performance. Residents at PCMH sites were more likely to report working with medical assistants (p < 0.01), but not other healthcare professionals. Qualitative data showed staff teamwork and continuity of care as facilitators of patient-centered care, and technological problems and office inefficiencies as barriers to care. Conclusions: Residents trained at PCMH sites were more likely to engage in tasks in several NCQA domains, but not care coordination and quality assessment. Similar facilitators and barriers to trainee provision of patient-centered care were cited regardless of PCMH status. Curricula on PCMH principles and workflows that foster continuity and communication may help to inform residents on PCMH tenets and incorporate residents into team-based care. Abbreviations: EPA: Entrustable professional activity; GIM: General Internal Medicine; NCQA: National Center for Quality Assurance; PCMH: Patient-centered medical home
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spelling doaj.art-bf4a0ad85a9f4b319942a4d3ea746d7c2022-12-22T00:02:35ZengTaylor & Francis GroupMedical Education Online1087-29812017-01-0122110.1080/10872981.2017.13524341352434Do medical residents perform patient-centered medical home tasks? A mixed-methods studyLauren Block0Nancy LaVine1Jennifer Verbsky2Ankita Sagar3Miriam A. Smith4Susan Lane5Joseph Conigliaro6Saima A. Chaudhry7Northwell HealthNorthwell HealthNorthwell HealthNorthwell HealthNorthwell HealthStony Brook University Medical CenterNorthwell HealthMemorial Healthcare SystemBackground: Increasingly, residents are being trained in Patient-centered Medical Home (PCMH) settings. A set of PCMH entrustable professional activities (EPAs) for residents has been defined but not evaluated in practice. Objective: To understand whether residents trained at PCMH sites reported higher likelihood of engaging in PCMH tasks than those training in non-PCMH sites. Design: Survey and nominal group data from post-graduate trainees at three residency programs. Results: A total of 179 residents responded (80% response). Over half (52%) cared for patients at PCMH sites. Residents at PCMH sites were more likely to report engaging in tasks in the NCQA domains of enhancing access and continuity (p < 0.01 for 4/11 tasks), planning and managing care (p < 0.01 for 3/4 tasks), providing self-care and community support (p < 0.01 for 3/5 tasks), and identifying and managing patient populations (p < 0.01 for 1/6 tasks), but were not more likely to report tracking and coordinating care or measuring and improving performance. Residents at PCMH sites were more likely to report working with medical assistants (p < 0.01), but not other healthcare professionals. Qualitative data showed staff teamwork and continuity of care as facilitators of patient-centered care, and technological problems and office inefficiencies as barriers to care. Conclusions: Residents trained at PCMH sites were more likely to engage in tasks in several NCQA domains, but not care coordination and quality assessment. Similar facilitators and barriers to trainee provision of patient-centered care were cited regardless of PCMH status. Curricula on PCMH principles and workflows that foster continuity and communication may help to inform residents on PCMH tenets and incorporate residents into team-based care. Abbreviations: EPA: Entrustable professional activity; GIM: General Internal Medicine; NCQA: National Center for Quality Assurance; PCMH: Patient-centered medical homehttp://dx.doi.org/10.1080/10872981.2017.1352434Graduate medical educationpatient-centered medical homeentrustable professional activitiesnominal group techniqueteam-based carecare coordination
spellingShingle Lauren Block
Nancy LaVine
Jennifer Verbsky
Ankita Sagar
Miriam A. Smith
Susan Lane
Joseph Conigliaro
Saima A. Chaudhry
Do medical residents perform patient-centered medical home tasks? A mixed-methods study
Medical Education Online
Graduate medical education
patient-centered medical home
entrustable professional activities
nominal group technique
team-based care
care coordination
title Do medical residents perform patient-centered medical home tasks? A mixed-methods study
title_full Do medical residents perform patient-centered medical home tasks? A mixed-methods study
title_fullStr Do medical residents perform patient-centered medical home tasks? A mixed-methods study
title_full_unstemmed Do medical residents perform patient-centered medical home tasks? A mixed-methods study
title_short Do medical residents perform patient-centered medical home tasks? A mixed-methods study
title_sort do medical residents perform patient centered medical home tasks a mixed methods study
topic Graduate medical education
patient-centered medical home
entrustable professional activities
nominal group technique
team-based care
care coordination
url http://dx.doi.org/10.1080/10872981.2017.1352434
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