Impact of Motivation Enhancing Practices and Mediating Role of Talent Engagement on Turnover Intentions: Evidence from Malaysia

Employees are the backbone of any organization. Engaged and motivated employees enable the organization to gain the competitive advantage. Retention of employees is the main concern of organization now a day. The purpose of this study was to examine the direct relationship of motivation enhancing p...

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Main Authors: Syed Haider Ali Shah, Loo-See Beh
Format: Article
Language:English
Published: EconJournals 2016-10-01
Series:International Review of Management and Marketing
Online Access:https://www.econjournals.com/index.php/irmm/article/view/3102
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author Syed Haider Ali Shah
Loo-See Beh
author_facet Syed Haider Ali Shah
Loo-See Beh
author_sort Syed Haider Ali Shah
collection DOAJ
description Employees are the backbone of any organization. Engaged and motivated employees enable the organization to gain the competitive advantage. Retention of employees is the main concern of organization now a day. The purpose of this study was to examine the direct relationship of motivation enhancing practices on turnover intentions and through talent engagement (Job engagement and Organization engagement) among the managers in hotel industry in Kuala Lumpur. This study investigated engagement in two dimensions. A total of 560 questionnaires were distributed to managers, who were working in three star, four star and five star hotels located in Kuala Lumpur. Structural equation modelling (SEM) was applied to test the hypotheses. The study found that motivation enhancing practices (employee recognition, salary and perks, performance feedback, opportunities for advancement and development job security and workload) have significant negative relationship with employees' turnover intentions. The interesting finding is that job engagement does not mediate between the motivation enhancing and turnover intentions while organization engagement statistically significant mediates the relationship. The findings of this study are important for hotels management to implement these motivation enhancing practices. Management of hotels should pay more attention to these motivation enhancing practices in order to retain the potential managers. Keywords: Motivation enhancing practices, Talent engagement, SEM JEL Classifications: H10, B10
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spelling doaj.art-bf658ea09dec4f299edcdf1efba636d02023-02-15T16:17:21ZengEconJournalsInternational Review of Management and Marketing2146-44052016-10-0164Impact of Motivation Enhancing Practices and Mediating Role of Talent Engagement on Turnover Intentions: Evidence from MalaysiaSyed Haider Ali Shah0Loo-See BehUniversity of Malaya Employees are the backbone of any organization. Engaged and motivated employees enable the organization to gain the competitive advantage. Retention of employees is the main concern of organization now a day. The purpose of this study was to examine the direct relationship of motivation enhancing practices on turnover intentions and through talent engagement (Job engagement and Organization engagement) among the managers in hotel industry in Kuala Lumpur. This study investigated engagement in two dimensions. A total of 560 questionnaires were distributed to managers, who were working in three star, four star and five star hotels located in Kuala Lumpur. Structural equation modelling (SEM) was applied to test the hypotheses. The study found that motivation enhancing practices (employee recognition, salary and perks, performance feedback, opportunities for advancement and development job security and workload) have significant negative relationship with employees' turnover intentions. The interesting finding is that job engagement does not mediate between the motivation enhancing and turnover intentions while organization engagement statistically significant mediates the relationship. The findings of this study are important for hotels management to implement these motivation enhancing practices. Management of hotels should pay more attention to these motivation enhancing practices in order to retain the potential managers. Keywords: Motivation enhancing practices, Talent engagement, SEM JEL Classifications: H10, B10 https://www.econjournals.com/index.php/irmm/article/view/3102
spellingShingle Syed Haider Ali Shah
Loo-See Beh
Impact of Motivation Enhancing Practices and Mediating Role of Talent Engagement on Turnover Intentions: Evidence from Malaysia
International Review of Management and Marketing
title Impact of Motivation Enhancing Practices and Mediating Role of Talent Engagement on Turnover Intentions: Evidence from Malaysia
title_full Impact of Motivation Enhancing Practices and Mediating Role of Talent Engagement on Turnover Intentions: Evidence from Malaysia
title_fullStr Impact of Motivation Enhancing Practices and Mediating Role of Talent Engagement on Turnover Intentions: Evidence from Malaysia
title_full_unstemmed Impact of Motivation Enhancing Practices and Mediating Role of Talent Engagement on Turnover Intentions: Evidence from Malaysia
title_short Impact of Motivation Enhancing Practices and Mediating Role of Talent Engagement on Turnover Intentions: Evidence from Malaysia
title_sort impact of motivation enhancing practices and mediating role of talent engagement on turnover intentions evidence from malaysia
url https://www.econjournals.com/index.php/irmm/article/view/3102
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