Implementing telemonitoring in primary care: learning from a large qualitative dataset gathered during a series of studies

Abstract Background Telemonitoring for long term conditions such as hypertension and diabetes has not been widely adopted despite evidence of efficacy in trials and policy support. The Telescot programme comprised a series of seven trials and observational studies of telemonitoring for long term con...

Full description

Bibliographic Details
Main Authors: Janet Hanley, Hilary Pinnock, Mary Paterson, Brian McKinstry
Format: Article
Language:English
Published: BMC 2018-07-01
Series:BMC Family Practice
Subjects:
Online Access:http://link.springer.com/article/10.1186/s12875-018-0814-6
_version_ 1811328104598077440
author Janet Hanley
Hilary Pinnock
Mary Paterson
Brian McKinstry
author_facet Janet Hanley
Hilary Pinnock
Mary Paterson
Brian McKinstry
author_sort Janet Hanley
collection DOAJ
description Abstract Background Telemonitoring for long term conditions such as hypertension and diabetes has not been widely adopted despite evidence of efficacy in trials and policy support. The Telescot programme comprised a series of seven trials and observational studies of telemonitoring for long term conditions in primary care, all with an explanatory qualitative component which had been analysed and published separately. There were changes to the models of care within and between studies and combining datasets would provide a longitudinal view of the evolution of primary care based telemonitoring services that was not available in the individual studies, as well as allowing comparison across the different conditions monitored. We aimed to explore what drove changes to the way telemonitoring was implemented, compare experience of telemonitoring across the range of long term conditions, and identify what issues, in the experience of the participants, need to be considered in implementing new telemonitoring systems. Method Synthesis and thematic reanalysis of transcribed qualitative interview and focus group data from the Telescot programme adopting an interpretive description approach. All transcribed and coded text was re-read and data relating to the experience of the telemonitoring services, perceptions of future use and strategies for implementation were recoded into one consistent system. This was analysed thematically. Results The combined dataset contained transcribed qualitative interview and focus group data from 181 patients and 109 professionals. Four major themes were identified, using data, empowering patients, adjusting the model of care and system design. Conclusion Telemonitoring was valued by patients who found it empowering and convenient. This, combined with initial professional concern that increased surveillance may create dependency led to the development of a more patient led service. However, despite a number of initial concerns being addressed as the service evolved, primary care professionals identified a number of barriers to widespread routine adoption of telemonitoring, many of which could be addressed by improved system design.
first_indexed 2024-04-13T15:19:14Z
format Article
id doaj.art-bf851beea820460ab33914e86d21ccce
institution Directory Open Access Journal
issn 1471-2296
language English
last_indexed 2024-04-13T15:19:14Z
publishDate 2018-07-01
publisher BMC
record_format Article
series BMC Family Practice
spelling doaj.art-bf851beea820460ab33914e86d21ccce2022-12-22T02:41:43ZengBMCBMC Family Practice1471-22962018-07-0119111110.1186/s12875-018-0814-6Implementing telemonitoring in primary care: learning from a large qualitative dataset gathered during a series of studiesJanet Hanley0Hilary Pinnock1Mary Paterson2Brian McKinstry3School of Health and Social Care, Edinburgh Napier UniversityAllergy and Respiratory Research Group, Usher Institute of Population Health Sciences and Informatics, University of EdinburghE-Health Research Group, Usher Institute of Population Health Sciences and Informatics, University of EdinburghE-Health Research Group, Usher Institute of Population Health Sciences and Informatics, University of EdinburghAbstract Background Telemonitoring for long term conditions such as hypertension and diabetes has not been widely adopted despite evidence of efficacy in trials and policy support. The Telescot programme comprised a series of seven trials and observational studies of telemonitoring for long term conditions in primary care, all with an explanatory qualitative component which had been analysed and published separately. There were changes to the models of care within and between studies and combining datasets would provide a longitudinal view of the evolution of primary care based telemonitoring services that was not available in the individual studies, as well as allowing comparison across the different conditions monitored. We aimed to explore what drove changes to the way telemonitoring was implemented, compare experience of telemonitoring across the range of long term conditions, and identify what issues, in the experience of the participants, need to be considered in implementing new telemonitoring systems. Method Synthesis and thematic reanalysis of transcribed qualitative interview and focus group data from the Telescot programme adopting an interpretive description approach. All transcribed and coded text was re-read and data relating to the experience of the telemonitoring services, perceptions of future use and strategies for implementation were recoded into one consistent system. This was analysed thematically. Results The combined dataset contained transcribed qualitative interview and focus group data from 181 patients and 109 professionals. Four major themes were identified, using data, empowering patients, adjusting the model of care and system design. Conclusion Telemonitoring was valued by patients who found it empowering and convenient. This, combined with initial professional concern that increased surveillance may create dependency led to the development of a more patient led service. However, despite a number of initial concerns being addressed as the service evolved, primary care professionals identified a number of barriers to widespread routine adoption of telemonitoring, many of which could be addressed by improved system design.http://link.springer.com/article/10.1186/s12875-018-0814-6Qualitative researchE-healthPrimary careTelemonitoringDiabetesChronic Obstructive Pulmonary Disease (COPD)
spellingShingle Janet Hanley
Hilary Pinnock
Mary Paterson
Brian McKinstry
Implementing telemonitoring in primary care: learning from a large qualitative dataset gathered during a series of studies
BMC Family Practice
Qualitative research
E-health
Primary care
Telemonitoring
Diabetes
Chronic Obstructive Pulmonary Disease (COPD)
title Implementing telemonitoring in primary care: learning from a large qualitative dataset gathered during a series of studies
title_full Implementing telemonitoring in primary care: learning from a large qualitative dataset gathered during a series of studies
title_fullStr Implementing telemonitoring in primary care: learning from a large qualitative dataset gathered during a series of studies
title_full_unstemmed Implementing telemonitoring in primary care: learning from a large qualitative dataset gathered during a series of studies
title_short Implementing telemonitoring in primary care: learning from a large qualitative dataset gathered during a series of studies
title_sort implementing telemonitoring in primary care learning from a large qualitative dataset gathered during a series of studies
topic Qualitative research
E-health
Primary care
Telemonitoring
Diabetes
Chronic Obstructive Pulmonary Disease (COPD)
url http://link.springer.com/article/10.1186/s12875-018-0814-6
work_keys_str_mv AT janethanley implementingtelemonitoringinprimarycarelearningfromalargequalitativedatasetgatheredduringaseriesofstudies
AT hilarypinnock implementingtelemonitoringinprimarycarelearningfromalargequalitativedatasetgatheredduringaseriesofstudies
AT marypaterson implementingtelemonitoringinprimarycarelearningfromalargequalitativedatasetgatheredduringaseriesofstudies
AT brianmckinstry implementingtelemonitoringinprimarycarelearningfromalargequalitativedatasetgatheredduringaseriesofstudies