The effect of using entry-level keyboards in improving user-adaptability to new keyboards: Case of the Central-Bantu keyboards

Current trends in keyboard design show that QWERTY-similarity is a key factor for high user-adaptability keyboard design. This design approach has the challenge that the higher the similarity the lower the text-entry rate for the optimized keyboard. This article reports on the findings of an empiric...

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Main Authors: Thokozani Chimkono, Amelia Taylor, Eunice Mphako-Banda, Pascal Kishindo
Format: Article
Language:English
Published: Elsevier 2023-09-01
Series:Telematics and Informatics Reports
Subjects:
Online Access:http://www.sciencedirect.com/science/article/pii/S2772503023000336
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author Thokozani Chimkono
Amelia Taylor
Eunice Mphako-Banda
Pascal Kishindo
author_facet Thokozani Chimkono
Amelia Taylor
Eunice Mphako-Banda
Pascal Kishindo
author_sort Thokozani Chimkono
collection DOAJ
description Current trends in keyboard design show that QWERTY-similarity is a key factor for high user-adaptability keyboard design. This design approach has the challenge that the higher the similarity the lower the text-entry rate for the optimized keyboard. This article reports on the findings of an empirical study which we conducted on QWERTY-users to measure the effect of using an entry-level keyboard in improving user-ability to adapt to a new keyboard. The study used two Central-Bantu physical keyboards (entry-level: with high QWERTY-similarity, and advanced-level: with low similarity) which we had designed in an earlier study. The empirical study obtained learning-curves of the Advanced-level keyboard, of a 12-participant group which was first introduced to an entry-level keyboard, against a control-group of similar size, in a longitudinal study design. A two-sample t-test on the empirical results showed that the entry-level approach caused a marginally significant text-entry-rate improvement of 9.4% with p < .09. A two-sample U-test on word-error rates indicated a non-significant improvement of 8.4%. Our study has shown that the use of entry keyboards is an effective strategy in improving keyboard user-adaptability.
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spelling doaj.art-bf96c1e486774ff3bb43f4d69a0038122023-09-22T04:40:04ZengElsevierTelematics and Informatics Reports2772-50302023-09-0111100073The effect of using entry-level keyboards in improving user-adaptability to new keyboards: Case of the Central-Bantu keyboardsThokozani Chimkono0Amelia Taylor1Eunice Mphako-Banda2Pascal Kishindo3Malawi University of Business and Applied Sciences, Private Bag, 303, Blantyre, Malawi; Corresponding author.Malawi University of Business and Applied Sciences, Private Bag, 303, Blantyre, MalawiSchool of Mathematics, University of the Witwatersrand, Private Bag 3, Wits 2050, South AfricaDepart of African Languages &amp; Linguistics, University of Malawi, P.O. Box 280, Zomba, MalawiCurrent trends in keyboard design show that QWERTY-similarity is a key factor for high user-adaptability keyboard design. This design approach has the challenge that the higher the similarity the lower the text-entry rate for the optimized keyboard. This article reports on the findings of an empirical study which we conducted on QWERTY-users to measure the effect of using an entry-level keyboard in improving user-ability to adapt to a new keyboard. The study used two Central-Bantu physical keyboards (entry-level: with high QWERTY-similarity, and advanced-level: with low similarity) which we had designed in an earlier study. The empirical study obtained learning-curves of the Advanced-level keyboard, of a 12-participant group which was first introduced to an entry-level keyboard, against a control-group of similar size, in a longitudinal study design. A two-sample t-test on the empirical results showed that the entry-level approach caused a marginally significant text-entry-rate improvement of 9.4% with p < .09. A two-sample U-test on word-error rates indicated a non-significant improvement of 8.4%. Our study has shown that the use of entry keyboards is an effective strategy in improving keyboard user-adaptability.http://www.sciencedirect.com/science/article/pii/S2772503023000336User-adaptabilityKeyboard-similarlyLearning-curveUser-acceptance
spellingShingle Thokozani Chimkono
Amelia Taylor
Eunice Mphako-Banda
Pascal Kishindo
The effect of using entry-level keyboards in improving user-adaptability to new keyboards: Case of the Central-Bantu keyboards
Telematics and Informatics Reports
User-adaptability
Keyboard-similarly
Learning-curve
User-acceptance
title The effect of using entry-level keyboards in improving user-adaptability to new keyboards: Case of the Central-Bantu keyboards
title_full The effect of using entry-level keyboards in improving user-adaptability to new keyboards: Case of the Central-Bantu keyboards
title_fullStr The effect of using entry-level keyboards in improving user-adaptability to new keyboards: Case of the Central-Bantu keyboards
title_full_unstemmed The effect of using entry-level keyboards in improving user-adaptability to new keyboards: Case of the Central-Bantu keyboards
title_short The effect of using entry-level keyboards in improving user-adaptability to new keyboards: Case of the Central-Bantu keyboards
title_sort effect of using entry level keyboards in improving user adaptability to new keyboards case of the central bantu keyboards
topic User-adaptability
Keyboard-similarly
Learning-curve
User-acceptance
url http://www.sciencedirect.com/science/article/pii/S2772503023000336
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