Marketing in the Context of Organisational Market Resilience

Evaluating contemporary business changes against the backdrop of the concept of turbulent business environment presented by Ansoff in the ’70s allows us to identify a new way of interpreting Ansoff’s description of turbulence as the key characteristic of the business environment. The new business la...

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Main Author: Kozielski Robert
Format: Article
Language:English
Published: Sciendo 2023-03-01
Series:Marketing of Scientific and Research Organizations
Subjects:
Online Access:https://doi.org/10.2478/minib-2023-0002
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author Kozielski Robert
author_facet Kozielski Robert
author_sort Kozielski Robert
collection DOAJ
description Evaluating contemporary business changes against the backdrop of the concept of turbulent business environment presented by Ansoff in the ’70s allows us to identify a new way of interpreting Ansoff’s description of turbulence as the key characteristic of the business environment. The new business landscape, described by VUCA (volatility, uncertainty, complexity and ambiguity, BANI (brittle, anxious, nonlinear, incomprehensible) or RUPT (rapid, unpredictable, paradoxical, tangled) acronyms, is complex, illegible and intensified by COVID-19 and the war in Ukraine. It results in shortening the life-cycle of the organisation as well as the importance needing to be attributed to an organisation’s predisposition towards remaining resilient in the face of turbulence. The paper is based on primary research and aims to identify the role of marketing in contemporary business environment and future development in the context of the idea of resilient organisations. The identified business challenges are addressed using the described marketing functions - ‘customer advocacy’, ‘business owner’ and ‘professional manager’.
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spelling doaj.art-c01cad5afa47440da69eba2ffe68eecc2023-05-06T15:58:54ZengSciendoMarketing of Scientific and Research Organizations2353-84142023-03-01471173010.2478/minib-2023-0002Marketing in the Context of Organisational Market ResilienceKozielski Robert0Department of Strategy and Value Based Management, Faculty of Management, University of Lodz, Matejki Street 22/26, 90-237Lodz, PolandEvaluating contemporary business changes against the backdrop of the concept of turbulent business environment presented by Ansoff in the ’70s allows us to identify a new way of interpreting Ansoff’s description of turbulence as the key characteristic of the business environment. The new business landscape, described by VUCA (volatility, uncertainty, complexity and ambiguity, BANI (brittle, anxious, nonlinear, incomprehensible) or RUPT (rapid, unpredictable, paradoxical, tangled) acronyms, is complex, illegible and intensified by COVID-19 and the war in Ukraine. It results in shortening the life-cycle of the organisation as well as the importance needing to be attributed to an organisation’s predisposition towards remaining resilient in the face of turbulence. The paper is based on primary research and aims to identify the role of marketing in contemporary business environment and future development in the context of the idea of resilient organisations. The identified business challenges are addressed using the described marketing functions - ‘customer advocacy’, ‘business owner’ and ‘professional manager’.https://doi.org/10.2478/minib-2023-0002market resilience of the organisationmarketing strategycompetitive advantageodporność rynkowa organizacjistrategia marketingowaprzewaga konkurencyjnam31
spellingShingle Kozielski Robert
Marketing in the Context of Organisational Market Resilience
Marketing of Scientific and Research Organizations
market resilience of the organisation
marketing strategy
competitive advantage
odporność rynkowa organizacji
strategia marketingowa
przewaga konkurencyjna
m31
title Marketing in the Context of Organisational Market Resilience
title_full Marketing in the Context of Organisational Market Resilience
title_fullStr Marketing in the Context of Organisational Market Resilience
title_full_unstemmed Marketing in the Context of Organisational Market Resilience
title_short Marketing in the Context of Organisational Market Resilience
title_sort marketing in the context of organisational market resilience
topic market resilience of the organisation
marketing strategy
competitive advantage
odporność rynkowa organizacji
strategia marketingowa
przewaga konkurencyjna
m31
url https://doi.org/10.2478/minib-2023-0002
work_keys_str_mv AT kozielskirobert marketinginthecontextoforganisationalmarketresilience