CSR in Professional Football in Times of Crisis: New Ways in a Challenging New Normal

While corporate social responsibility (CSR) activities are well-established among football clubs, COVID-19 challenged clubs’ capacity and commitment to continue delivering in times of crisis. Focusing on Scottish Professional Football League (SPFL) Premiership clubs and their charitable foundations,...

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Main Authors: Severin J. S. Oeckl, Stephen Morrow
Format: Article
Language:English
Published: MDPI AG 2022-09-01
Series:International Journal of Financial Studies
Subjects:
Online Access:https://www.mdpi.com/2227-7072/10/4/86
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author Severin J. S. Oeckl
Stephen Morrow
author_facet Severin J. S. Oeckl
Stephen Morrow
author_sort Severin J. S. Oeckl
collection DOAJ
description While corporate social responsibility (CSR) activities are well-established among football clubs, COVID-19 challenged clubs’ capacity and commitment to continue delivering in times of crisis. Focusing on Scottish Professional Football League (SPFL) Premiership clubs and their charitable foundations, we examined challenges presented by restrictions and limited resources and how these impacted the decision making of CSR managers, as well as their prioritisation of projects undertaken. Qualitative research methods were applied in a two-step process. A content analysis drawing on publicly available resources provided a holistic overview of the CSR landscape in Scottish football. Subsequent semi-structured interviews with CSR managers of four clubs’ foundations offered detailed insights into crisis response. We found that resource limitations resulted primarily in operational rather than financial difficulties. To remain functional and consistent with their motives, foundations initiated new ways to address target groups’ social needs. Specifically, delivery shifted towards direct help and short-term support. While foundations continued to benefit from being associated with the parent football club, autonomy from the club was a critical success factor intensifying stakeholder relationships and community links. COVID-19-related disruptive factors resulted in more rapid decision making and greater empowerment of operational staff. Lessons learned have potential implications for CSR management post-pandemic.
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spelling doaj.art-c034eca57e6e43afb1502e19ef37ba0f2022-12-22T15:47:08ZengMDPI AGInternational Journal of Financial Studies2227-70722022-09-0110868610.3390/ijfs10040086CSR in Professional Football in Times of Crisis: New Ways in a Challenging New NormalSeverin J. S. Oeckl0Stephen Morrow1Faculty of Health Sciences and Sport, University of Stirling, Stirling FK9 4LA, UKEdinburgh Business School, Heriot-Watt University, Edinburgh EH14 4AS, UKWhile corporate social responsibility (CSR) activities are well-established among football clubs, COVID-19 challenged clubs’ capacity and commitment to continue delivering in times of crisis. Focusing on Scottish Professional Football League (SPFL) Premiership clubs and their charitable foundations, we examined challenges presented by restrictions and limited resources and how these impacted the decision making of CSR managers, as well as their prioritisation of projects undertaken. Qualitative research methods were applied in a two-step process. A content analysis drawing on publicly available resources provided a holistic overview of the CSR landscape in Scottish football. Subsequent semi-structured interviews with CSR managers of four clubs’ foundations offered detailed insights into crisis response. We found that resource limitations resulted primarily in operational rather than financial difficulties. To remain functional and consistent with their motives, foundations initiated new ways to address target groups’ social needs. Specifically, delivery shifted towards direct help and short-term support. While foundations continued to benefit from being associated with the parent football club, autonomy from the club was a critical success factor intensifying stakeholder relationships and community links. COVID-19-related disruptive factors resulted in more rapid decision making and greater empowerment of operational staff. Lessons learned have potential implications for CSR management post-pandemic.https://www.mdpi.com/2227-7072/10/4/86corporate social responsibilityfootballCOVID-19stakeholderresource dependency
spellingShingle Severin J. S. Oeckl
Stephen Morrow
CSR in Professional Football in Times of Crisis: New Ways in a Challenging New Normal
International Journal of Financial Studies
corporate social responsibility
football
COVID-19
stakeholder
resource dependency
title CSR in Professional Football in Times of Crisis: New Ways in a Challenging New Normal
title_full CSR in Professional Football in Times of Crisis: New Ways in a Challenging New Normal
title_fullStr CSR in Professional Football in Times of Crisis: New Ways in a Challenging New Normal
title_full_unstemmed CSR in Professional Football in Times of Crisis: New Ways in a Challenging New Normal
title_short CSR in Professional Football in Times of Crisis: New Ways in a Challenging New Normal
title_sort csr in professional football in times of crisis new ways in a challenging new normal
topic corporate social responsibility
football
COVID-19
stakeholder
resource dependency
url https://www.mdpi.com/2227-7072/10/4/86
work_keys_str_mv AT severinjsoeckl csrinprofessionalfootballintimesofcrisisnewwaysinachallengingnewnormal
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