An Implementation and Evaluation of Web-Based Appointment System for the Mindanao State University – Main Campus
The Office of the University President of the Mindanao State University in Marawi City has the reputation of being one of the busiest in the university. It handles a variety of concerns, ranging from employee matters to matters of concern coming from the other campuses in the university system. How...
| Main Authors: | , |
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| Format: | Article |
| Language: | English |
| Published: |
Informatics Department, Faculty of Computer Science Bina Darma University
2022-11-01
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| Series: | Journal of Information Systems and Informatics |
| Subjects: | |
| Online Access: | http://journal-isi.org/index.php/isi/article/view/379 |
| _version_ | 1811208764791980032 |
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| author | Azimah Disoma Ampuan Reymark Devila Delena |
| author_facet | Azimah Disoma Ampuan Reymark Devila Delena |
| author_sort | Azimah Disoma Ampuan |
| collection | DOAJ |
| description | The Office of the University President of the Mindanao State University in Marawi City has the reputation of being one of the busiest in the university. It handles a variety of concerns, ranging from employee matters to matters of concern coming from the other campuses in the university system. However, matters became greatly complicated when the pandemic began and the hard lockdowns that followed forced everyone to stay at home or work remotely. It was observed that an existing perennial problem at the Office of the President was a lack of an efficient system to handle appointments, which resulted in wasted time and tasks delayed or undone. Hence, the aim of the project was to improve client waiting time by implementing a web-based appointment system. The researcher used two (2) models: the System Usability Scale and Technology Acceptance Model to evaluate the system. As a result, the system has a high level of satisfaction with a percentage of 90.2 from the user based on the overall result from two (2) models used. Therefore, implementing a web-based appointment system will certainly improve client waiting time at the Office of the President and employees at the office can schedule appointments more conveniently. |
| first_indexed | 2024-04-12T04:27:11Z |
| format | Article |
| id | doaj.art-c060d1cc6c904d4fb860b30f69deb316 |
| institution | Directory Open Access Journal |
| issn | 2656-5935 2656-4882 |
| language | English |
| last_indexed | 2024-04-12T04:27:11Z |
| publishDate | 2022-11-01 |
| publisher | Informatics Department, Faculty of Computer Science Bina Darma University |
| record_format | Article |
| series | Journal of Information Systems and Informatics |
| spelling | doaj.art-c060d1cc6c904d4fb860b30f69deb3162022-12-22T03:48:03ZengInformatics Department, Faculty of Computer Science Bina Darma UniversityJournal of Information Systems and Informatics2656-59352656-48822022-11-014492293710.51519/journalisi.v4i4.379379An Implementation and Evaluation of Web-Based Appointment System for the Mindanao State University – Main CampusAzimah Disoma Ampuan0Reymark Devila Delena1Mindanao State UniversityMindanao State UniversityThe Office of the University President of the Mindanao State University in Marawi City has the reputation of being one of the busiest in the university. It handles a variety of concerns, ranging from employee matters to matters of concern coming from the other campuses in the university system. However, matters became greatly complicated when the pandemic began and the hard lockdowns that followed forced everyone to stay at home or work remotely. It was observed that an existing perennial problem at the Office of the President was a lack of an efficient system to handle appointments, which resulted in wasted time and tasks delayed or undone. Hence, the aim of the project was to improve client waiting time by implementing a web-based appointment system. The researcher used two (2) models: the System Usability Scale and Technology Acceptance Model to evaluate the system. As a result, the system has a high level of satisfaction with a percentage of 90.2 from the user based on the overall result from two (2) models used. Therefore, implementing a web-based appointment system will certainly improve client waiting time at the Office of the President and employees at the office can schedule appointments more conveniently.http://journal-isi.org/index.php/isi/article/view/379system usability scales, technology acceptance model, web-based appointment system |
| spellingShingle | Azimah Disoma Ampuan Reymark Devila Delena An Implementation and Evaluation of Web-Based Appointment System for the Mindanao State University – Main Campus Journal of Information Systems and Informatics system usability scales, technology acceptance model, web-based appointment system |
| title | An Implementation and Evaluation of Web-Based Appointment System for the Mindanao State University – Main Campus |
| title_full | An Implementation and Evaluation of Web-Based Appointment System for the Mindanao State University – Main Campus |
| title_fullStr | An Implementation and Evaluation of Web-Based Appointment System for the Mindanao State University – Main Campus |
| title_full_unstemmed | An Implementation and Evaluation of Web-Based Appointment System for the Mindanao State University – Main Campus |
| title_short | An Implementation and Evaluation of Web-Based Appointment System for the Mindanao State University – Main Campus |
| title_sort | implementation and evaluation of web based appointment system for the mindanao state university main campus |
| topic | system usability scales, technology acceptance model, web-based appointment system |
| url | http://journal-isi.org/index.php/isi/article/view/379 |
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