Brand-consumer relationship of female millennials toward K-beauty

For the last decade, the Korean beauty market has skyrocketed in terms of sales. Despite differences in usage steps, culture, and geography, Korean beauty products are the fastest-growing market segment in Indonesia. In addition, they are aimed primarily at millennial consumers. Therefore, this stud...

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Main Authors: Adma Sari, Sucherly, Meydia Нasan, Yevis Marty Oesman
Format: Article
Language:English
Published: LLC "CPC "Business Perspectives" 2022-04-01
Series:Innovative Marketing
Subjects:
Online Access:https://www.businessperspectives.org/images/pdf/applications/publishing/templates/article/assets/16431/IM_2022_02_Sari.pdf
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author Adma Sari
Sucherly
Meydia Нasan
Yevis Marty Oesman
author_facet Adma Sari
Sucherly
Meydia Нasan
Yevis Marty Oesman
author_sort Adma Sari
collection DOAJ
description For the last decade, the Korean beauty market has skyrocketed in terms of sales. Despite differences in usage steps, culture, and geography, Korean beauty products are the fastest-growing market segment in Indonesia. In addition, they are aimed primarily at millennial consumers. Therefore, this study looked at the effect of the brand-consumer relationship on the experience of Korean beauty products in Indonesia. The research sample consisted of millennial female users. As a result, 255 valid responses were obtained. Using SEM Lisrel, the study revealed that all study hypotheses were accepted. All the variables had a significant influence on each other. Notably, brand commitment had the strongest impact, and it was significantly related to and contributed more to brand love. The contribution of this brand-consumer relationship stems from the fact that brand commitment is more consistent in achieving brand love than brand experience. Furthermore, it was found that brand experience is more subjective, resulting in irrational consumer behavior toward brand love.
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spelling doaj.art-c116ed4291934853b93b15938dcdf7782022-12-22T03:59:18ZengLLC "CPC "Business Perspectives"Innovative Marketing1814-24271816-63262022-04-01182728410.21511/im.18(2).2022.0716431Brand-consumer relationship of female millennials toward K-beautyAdma Sari0https://orcid.org/0000-0001-5405-3229Sucherly1Meydia Нasan2https://orcid.org/0000-0001-5662-9295Yevis Marty Oesman3Ph.D. Student of Doctoral Science in Management Program, Economic and Business Faculty, Universitas Padjajaran, West JavaLecturer, Professor at Doctoral Science in Management Program, Economic and Business Faculty, Universitas Padjajaran, West JavaLecturer, Associate Professor at Doctoral Science in Management Program, Economic and Business Faculty, Universitas PadjajaranLecturer, Associate Professor at Doctoral Science in Management Program, Economic and Business Faculty, Universitas PadjajaranFor the last decade, the Korean beauty market has skyrocketed in terms of sales. Despite differences in usage steps, culture, and geography, Korean beauty products are the fastest-growing market segment in Indonesia. In addition, they are aimed primarily at millennial consumers. Therefore, this study looked at the effect of the brand-consumer relationship on the experience of Korean beauty products in Indonesia. The research sample consisted of millennial female users. As a result, 255 valid responses were obtained. Using SEM Lisrel, the study revealed that all study hypotheses were accepted. All the variables had a significant influence on each other. Notably, brand commitment had the strongest impact, and it was significantly related to and contributed more to brand love. The contribution of this brand-consumer relationship stems from the fact that brand commitment is more consistent in achieving brand love than brand experience. Furthermore, it was found that brand experience is more subjective, resulting in irrational consumer behavior toward brand love.https://www.businessperspectives.org/images/pdf/applications/publishing/templates/article/assets/16431/IM_2022_02_Sari.pdfbeautyconsumer behavioremotional feelinghedonic brandrelationship marketing
spellingShingle Adma Sari
Sucherly
Meydia Нasan
Yevis Marty Oesman
Brand-consumer relationship of female millennials toward K-beauty
Innovative Marketing
beauty
consumer behavior
emotional feeling
hedonic brand
relationship marketing
title Brand-consumer relationship of female millennials toward K-beauty
title_full Brand-consumer relationship of female millennials toward K-beauty
title_fullStr Brand-consumer relationship of female millennials toward K-beauty
title_full_unstemmed Brand-consumer relationship of female millennials toward K-beauty
title_short Brand-consumer relationship of female millennials toward K-beauty
title_sort brand consumer relationship of female millennials toward k beauty
topic beauty
consumer behavior
emotional feeling
hedonic brand
relationship marketing
url https://www.businessperspectives.org/images/pdf/applications/publishing/templates/article/assets/16431/IM_2022_02_Sari.pdf
work_keys_str_mv AT admasari brandconsumerrelationshipoffemalemillennialstowardkbeauty
AT sucherly brandconsumerrelationshipoffemalemillennialstowardkbeauty
AT meydianasan brandconsumerrelationshipoffemalemillennialstowardkbeauty
AT yevismartyoesman brandconsumerrelationshipoffemalemillennialstowardkbeauty