Development of Foolproof Solutions for Information Systems Using Best-Worth Method

Mistake proofing is an approach whose main purpose is to make mistakes impossible. This technique can eliminate the possibility of errors by making changes in the process, or by appropriate culture, or by preventing them from making a mistake by sending the appropriate message. Using new tools or te...

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Main Authors: anita hajizadeh, Mohammad Javad Ershadi, mohammad reza nabatchian
Format: Article
Language:fas
Published: Allameh Tabataba'i University Press 2021-09-01
Series:مطالعات مدیریت کسب و کار هوشمند
Subjects:
Online Access:https://ims.atu.ac.ir/article_12140_b6c4eccd07ad3a56f2b77428a05b879d.pdf
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author anita hajizadeh
Mohammad Javad Ershadi
mohammad reza nabatchian
author_facet anita hajizadeh
Mohammad Javad Ershadi
mohammad reza nabatchian
author_sort anita hajizadeh
collection DOAJ
description Mistake proofing is an approach whose main purpose is to make mistakes impossible. This technique can eliminate the possibility of errors by making changes in the process, or by appropriate culture, or by preventing them from making a mistake by sending the appropriate message. Using new tools or technologies to improve the quality expected of the customer. The use of the miscalculation will dramatically increase customer loyalty. Although it has been decades in the making, it has a limited track record in services as well as in information technology and especially in information systems. In this study, based on previous research, the main dimensions of the error-solving strategies are categorized. Then, using the questionnaire, the experts' opinions on prioritization of nonlinearity strategies are discussed. We also select the final criteria based on the nominal batch technique and then prioritize the factors that play an important role in making the information systems unreliable based on the best-worst or BWM weighting method. The results showed that proper planning of quality management programs, skilled staff, advanced facilities and equipment, design capability and finally the use of appropriate controllers as the most important factors of information systems malfunction can be considered as the top priority of service managers. Also, providing appropriate assumptions for information items and improved data model structures can reinforce technological and innovative approaches to information systems.
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spelling doaj.art-c1520d9b4bda43ffa4142a4b470b30322023-12-19T10:34:28ZfasAllameh Tabataba'i University Pressمطالعات مدیریت کسب و کار هوشمند2821-09642821-08162021-09-0110376910810.22054/ims.2020.49864.168912140Development of Foolproof Solutions for Information Systems Using Best-Worth Methodanita hajizadeh0Mohammad Javad Ershadi1mohammad reza nabatchian2islamic azad university of central tahran branchInformation Technology Department, Iranian Research Institute for Information Science and Technology (IranDoc)Corresponding Author: Ershadi@irandoc.ac.irAssistant Professor of Islamic Azad University, Centeral Tehran BranchMistake proofing is an approach whose main purpose is to make mistakes impossible. This technique can eliminate the possibility of errors by making changes in the process, or by appropriate culture, or by preventing them from making a mistake by sending the appropriate message. Using new tools or technologies to improve the quality expected of the customer. The use of the miscalculation will dramatically increase customer loyalty. Although it has been decades in the making, it has a limited track record in services as well as in information technology and especially in information systems. In this study, based on previous research, the main dimensions of the error-solving strategies are categorized. Then, using the questionnaire, the experts' opinions on prioritization of nonlinearity strategies are discussed. We also select the final criteria based on the nominal batch technique and then prioritize the factors that play an important role in making the information systems unreliable based on the best-worst or BWM weighting method. The results showed that proper planning of quality management programs, skilled staff, advanced facilities and equipment, design capability and finally the use of appropriate controllers as the most important factors of information systems malfunction can be considered as the top priority of service managers. Also, providing appropriate assumptions for information items and improved data model structures can reinforce technological and innovative approaches to information systems.https://ims.atu.ac.ir/article_12140_b6c4eccd07ad3a56f2b77428a05b879d.pdfpokayokebwminformation systemsfoolproofingmcdm
spellingShingle anita hajizadeh
Mohammad Javad Ershadi
mohammad reza nabatchian
Development of Foolproof Solutions for Information Systems Using Best-Worth Method
مطالعات مدیریت کسب و کار هوشمند
pokayoke
bwm
information systems
foolproofing
mcdm
title Development of Foolproof Solutions for Information Systems Using Best-Worth Method
title_full Development of Foolproof Solutions for Information Systems Using Best-Worth Method
title_fullStr Development of Foolproof Solutions for Information Systems Using Best-Worth Method
title_full_unstemmed Development of Foolproof Solutions for Information Systems Using Best-Worth Method
title_short Development of Foolproof Solutions for Information Systems Using Best-Worth Method
title_sort development of foolproof solutions for information systems using best worth method
topic pokayoke
bwm
information systems
foolproofing
mcdm
url https://ims.atu.ac.ir/article_12140_b6c4eccd07ad3a56f2b77428a05b879d.pdf
work_keys_str_mv AT anitahajizadeh developmentoffoolproofsolutionsforinformationsystemsusingbestworthmethod
AT mohammadjavadershadi developmentoffoolproofsolutionsforinformationsystemsusingbestworthmethod
AT mohammadrezanabatchian developmentoffoolproofsolutionsforinformationsystemsusingbestworthmethod