Reflections on the Customer Decision-Making Process in the Digital Insurance Platforms: An Empirical Study of the Baltic Market
Multifold effects of the COVID-19 global health crisis and economic lockdowns are reflected in the insurance industry, and are predicted to expand to the post-COVID-19 era. It is expected that, within a short period of time, the current worldwide situation, in regards to the coronavirus pandemic, wi...
Main Authors: | Gedas Baranauskas, Agota Giedrė Raišienė |
---|---|
Format: | Article |
Language: | English |
Published: |
MDPI AG
2021-09-01
|
Series: | Applied Sciences |
Subjects: | |
Online Access: | https://www.mdpi.com/2076-3417/11/18/8524 |
Similar Items
-
Expert-based evaluation of digitalization and mass customization in the Baltic non-life insurance online platforms
by: Gedas Baranauskas, et al.
Published: (2021-06-01) -
What influence Customer Patronage of Insurance Policies: An Empirical Assessment of Socio-Economic and Demographic Determinants of Insurance Patronage in Ghana
by: Gloria A. Fofie
Published: (2016-03-01) -
MISSION DRIFT IN A HYBRID ORGANIZATION: HOW CAN SOCIAL BUSINESS COMBINE ITS DUAL GOALS?
by: Agota Giedre Raisiene, et al.
Published: (2017-01-01) -
Management Theories’ Potential for Better Digital Service Customer Experience
by: Raišys Simonas Juozapas, et al.
Published: (2023-06-01) -
Description of the Customer Reference Model in the Insurance Industry
by: Mohammad Mahmoudi Maymand, et al.
Published: (2022-07-01)