Factors Impacting Tanzanian Rural and Peri-urban Drug Dispensaries’ Perceived Benefits from Using an mHealth Reporting System
This study examines the factors impacting Tanzanian drug dispensaries’ perceptions of the potential benefits of using a mobile health (mHealth) reporting system. Since 2003, the Government of Tanzania has implemented its Accredited Drug Dispensing Outlet (ADDO) programme in support of dispensaries i...
Main Authors: | , |
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Format: | Article |
Language: | English |
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LINK Centre, School of Literature Language and Media (SLLM)
2020-06-01
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Series: | The African Journal of Information and Communication |
Subjects: | |
Online Access: | https://hdl.handle.net/10539/29193 |
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author | Alistair Elias Joel S. Mtebe |
author_facet | Alistair Elias Joel S. Mtebe |
author_sort | Alistair Elias |
collection | DOAJ |
description | This study examines the factors impacting Tanzanian drug dispensaries’ perceptions of the potential benefits of using a mobile health (mHealth) reporting system. Since 2003, the Government of Tanzania has implemented its Accredited Drug Dispensing Outlet (ADDO) programme in support of dispensaries in under-served rural and peri-urban areas. A core element of this ADDO programme is the dispensary use of an mHealth application for reporting on the drugs they are dispensing and the medical conditions that are being treated. This study canvassed the views of ADDO programme dispensaries using the mHealth reporting system in the Iringa, Mbeya, and Njombe Regions, through a survey questionnaire completed by 318 dispensaries and focus group discussions with 38 dispensary personnel. The data revealed that four factors—system quality, information quality, service quality, and price value—are all having a statistically significant impact on dispensaries’ perceptions of the potential benefits of using the mHealth system. |
first_indexed | 2024-12-12T07:14:07Z |
format | Article |
id | doaj.art-c2036763576742799beaa00acfeb6454 |
institution | Directory Open Access Journal |
issn | 2077-7205 2077-7213 |
language | English |
last_indexed | 2024-12-12T07:14:07Z |
publishDate | 2020-06-01 |
publisher | LINK Centre, School of Literature Language and Media (SLLM) |
record_format | Article |
series | The African Journal of Information and Communication |
spelling | doaj.art-c2036763576742799beaa00acfeb64542022-12-22T00:33:33ZengLINK Centre, School of Literature Language and Media (SLLM)The African Journal of Information and Communication2077-72052077-72132020-06-0125122https://doi.org/10.23962/10539/29193Factors Impacting Tanzanian Rural and Peri-urban Drug Dispensaries’ Perceived Benefits from Using an mHealth Reporting System Alistair Eliashttps://orcid.org/0000-0001-9852-3405Joel S. Mtebehttps://orcid.org/0000-0003-2760-7673This study examines the factors impacting Tanzanian drug dispensaries’ perceptions of the potential benefits of using a mobile health (mHealth) reporting system. Since 2003, the Government of Tanzania has implemented its Accredited Drug Dispensing Outlet (ADDO) programme in support of dispensaries in under-served rural and peri-urban areas. A core element of this ADDO programme is the dispensary use of an mHealth application for reporting on the drugs they are dispensing and the medical conditions that are being treated. This study canvassed the views of ADDO programme dispensaries using the mHealth reporting system in the Iringa, Mbeya, and Njombe Regions, through a survey questionnaire completed by 318 dispensaries and focus group discussions with 38 dispensary personnel. The data revealed that four factors—system quality, information quality, service quality, and price value—are all having a statistically significant impact on dispensaries’ perceptions of the potential benefits of using the mHealth system.https://hdl.handle.net/10539/29193mobile health (mhealth)online reportingdrug dispensariesdrug dispensing outletsinformation systemsperceived benefitsupdated d&m is success modelextended unified theory of acceptance and use of technology (utaut2) ̧ system qualityinformation qualityservice qualityfacilitating conditionsprice valueaccredited drug dispensing outlet (addo) programmetanzaniairingambeya |
spellingShingle | Alistair Elias Joel S. Mtebe Factors Impacting Tanzanian Rural and Peri-urban Drug Dispensaries’ Perceived Benefits from Using an mHealth Reporting System The African Journal of Information and Communication mobile health (mhealth) online reporting drug dispensaries drug dispensing outlets information systems perceived benefits updated d&m is success model extended unified theory of acceptance and use of technology (utaut2) ̧ system quality information quality service quality facilitating conditions price value accredited drug dispensing outlet (addo) programme tanzania iringa mbeya |
title | Factors Impacting Tanzanian Rural and Peri-urban Drug Dispensaries’ Perceived Benefits from Using an mHealth Reporting System |
title_full | Factors Impacting Tanzanian Rural and Peri-urban Drug Dispensaries’ Perceived Benefits from Using an mHealth Reporting System |
title_fullStr | Factors Impacting Tanzanian Rural and Peri-urban Drug Dispensaries’ Perceived Benefits from Using an mHealth Reporting System |
title_full_unstemmed | Factors Impacting Tanzanian Rural and Peri-urban Drug Dispensaries’ Perceived Benefits from Using an mHealth Reporting System |
title_short | Factors Impacting Tanzanian Rural and Peri-urban Drug Dispensaries’ Perceived Benefits from Using an mHealth Reporting System |
title_sort | factors impacting tanzanian rural and peri urban drug dispensaries perceived benefits from using an mhealth reporting system |
topic | mobile health (mhealth) online reporting drug dispensaries drug dispensing outlets information systems perceived benefits updated d&m is success model extended unified theory of acceptance and use of technology (utaut2) ̧ system quality information quality service quality facilitating conditions price value accredited drug dispensing outlet (addo) programme tanzania iringa mbeya |
url | https://hdl.handle.net/10539/29193 |
work_keys_str_mv | AT alistairelias factorsimpactingtanzanianruralandperiurbandrugdispensariesperceivedbenefitsfromusinganmhealthreportingsystem AT joelsmtebe factorsimpactingtanzanianruralandperiurbandrugdispensariesperceivedbenefitsfromusinganmhealthreportingsystem |