Factors Impacting Tanzanian Rural and Peri-urban Drug Dispensaries’ Perceived Benefits from Using an mHealth Reporting System

This study examines the factors impacting Tanzanian drug dispensaries’ perceptions of the potential benefits of using a mobile health (mHealth) reporting system. Since 2003, the Government of Tanzania has implemented its Accredited Drug Dispensing Outlet (ADDO) programme in support of dispensaries i...

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Main Authors: Alistair Elias, Joel S. Mtebe
Format: Article
Language:English
Published: LINK Centre, School of Literature Language and Media (SLLM) 2020-06-01
Series:The African Journal of Information and Communication
Subjects:
Online Access:https://hdl.handle.net/10539/29193
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author Alistair Elias
Joel S. Mtebe
author_facet Alistair Elias
Joel S. Mtebe
author_sort Alistair Elias
collection DOAJ
description This study examines the factors impacting Tanzanian drug dispensaries’ perceptions of the potential benefits of using a mobile health (mHealth) reporting system. Since 2003, the Government of Tanzania has implemented its Accredited Drug Dispensing Outlet (ADDO) programme in support of dispensaries in under-served rural and peri-urban areas. A core element of this ADDO programme is the dispensary use of an mHealth application for reporting on the drugs they are dispensing and the medical conditions that are being treated. This study canvassed the views of ADDO programme dispensaries using the mHealth reporting system in the Iringa, Mbeya, and Njombe Regions, through a survey questionnaire completed by 318 dispensaries and focus group discussions with 38 dispensary personnel. The data revealed that four factors—system quality, information quality, service quality, and price value—are all having a statistically significant impact on dispensaries’ perceptions of the potential benefits of using the mHealth system.
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spelling doaj.art-c2036763576742799beaa00acfeb64542022-12-22T00:33:33ZengLINK Centre, School of Literature Language and Media (SLLM)The African Journal of Information and Communication2077-72052077-72132020-06-0125122https://doi.org/10.23962/10539/29193Factors Impacting Tanzanian Rural and Peri-urban Drug Dispensaries’ Perceived Benefits from Using an mHealth Reporting System Alistair Eliashttps://orcid.org/0000-0001-9852-3405Joel S. Mtebehttps://orcid.org/0000-0003-2760-7673This study examines the factors impacting Tanzanian drug dispensaries’ perceptions of the potential benefits of using a mobile health (mHealth) reporting system. Since 2003, the Government of Tanzania has implemented its Accredited Drug Dispensing Outlet (ADDO) programme in support of dispensaries in under-served rural and peri-urban areas. A core element of this ADDO programme is the dispensary use of an mHealth application for reporting on the drugs they are dispensing and the medical conditions that are being treated. This study canvassed the views of ADDO programme dispensaries using the mHealth reporting system in the Iringa, Mbeya, and Njombe Regions, through a survey questionnaire completed by 318 dispensaries and focus group discussions with 38 dispensary personnel. The data revealed that four factors—system quality, information quality, service quality, and price value—are all having a statistically significant impact on dispensaries’ perceptions of the potential benefits of using the mHealth system.https://hdl.handle.net/10539/29193mobile health (mhealth)online reportingdrug dispensariesdrug dispensing outletsinformation systemsperceived benefitsupdated d&m is success modelextended unified theory of acceptance and use of technology (utaut2) ̧ system qualityinformation qualityservice qualityfacilitating conditionsprice valueaccredited drug dispensing outlet (addo) programmetanzaniairingambeya
spellingShingle Alistair Elias
Joel S. Mtebe
Factors Impacting Tanzanian Rural and Peri-urban Drug Dispensaries’ Perceived Benefits from Using an mHealth Reporting System
The African Journal of Information and Communication
mobile health (mhealth)
online reporting
drug dispensaries
drug dispensing outlets
information systems
perceived benefits
updated d&m is success model
extended unified theory of acceptance and use of technology (utaut2) ̧ system quality
information quality
service quality
facilitating conditions
price value
accredited drug dispensing outlet (addo) programme
tanzania
iringa
mbeya
title Factors Impacting Tanzanian Rural and Peri-urban Drug Dispensaries’ Perceived Benefits from Using an mHealth Reporting System
title_full Factors Impacting Tanzanian Rural and Peri-urban Drug Dispensaries’ Perceived Benefits from Using an mHealth Reporting System
title_fullStr Factors Impacting Tanzanian Rural and Peri-urban Drug Dispensaries’ Perceived Benefits from Using an mHealth Reporting System
title_full_unstemmed Factors Impacting Tanzanian Rural and Peri-urban Drug Dispensaries’ Perceived Benefits from Using an mHealth Reporting System
title_short Factors Impacting Tanzanian Rural and Peri-urban Drug Dispensaries’ Perceived Benefits from Using an mHealth Reporting System
title_sort factors impacting tanzanian rural and peri urban drug dispensaries perceived benefits from using an mhealth reporting system
topic mobile health (mhealth)
online reporting
drug dispensaries
drug dispensing outlets
information systems
perceived benefits
updated d&m is success model
extended unified theory of acceptance and use of technology (utaut2) ̧ system quality
information quality
service quality
facilitating conditions
price value
accredited drug dispensing outlet (addo) programme
tanzania
iringa
mbeya
url https://hdl.handle.net/10539/29193
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AT joelsmtebe factorsimpactingtanzanianruralandperiurbandrugdispensariesperceivedbenefitsfromusinganmhealthreportingsystem