The Effect of Job Satisfaction on Psychological Well-Being for Taiwanese Home-Care Workers, Mediated by Emotional Labor
The objective of this study was to investigate the effect of job satisfaction on psychological well-being through emotional labor for Taiwanese home-care workers. A total of 316 home-care workers who worked in Chiayi, Taiwan, were recruited in this study. Most of the participants were Taiwanese (96....
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| Format: | Article |
| Language: | English |
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MDPI AG
2023-09-01
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| Series: | Healthcare |
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| Online Access: | https://www.mdpi.com/2227-9032/11/18/2514 |
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| author | Tung-Sheng Kuo Li-Chuan Chu Pi-Lien Kao Chia-Lung Shih |
| author_facet | Tung-Sheng Kuo Li-Chuan Chu Pi-Lien Kao Chia-Lung Shih |
| author_sort | Tung-Sheng Kuo |
| collection | DOAJ |
| description | The objective of this study was to investigate the effect of job satisfaction on psychological well-being through emotional labor for Taiwanese home-care workers. A total of 316 home-care workers who worked in Chiayi, Taiwan, were recruited in this study. Most of the participants were Taiwanese (96.5%). The mean age of the participants was 42.05 ± 12.15 years, and the participants were predominantly female (80%). The mean work experience was 5.64 ± 5.13 years. Job satisfaction, emotional labor, and psychological well-being were measured. Partial least squares structural equation modeling was used to examine the direct and indirect effects on job satisfaction, emotional labor, and psychological well-being. The results demonstrated that the internal factors of job satisfaction had indirect effects on psychological well-being through the mediating effects of surface acting and deep acting. However, it was also observed that the external factors of job satisfaction had indirect effects on psychological well-being through the mediating effect of surface acting but not deep acting. The model explained 57.6% of the variance in psychological well-being. The internal factors of job satisfaction are more important than the external factors affecting psychological well-being through the mediating effect of deep acting. Based on our results, we recommend enhancing the deep acting of emotional labor to improve the psychological well-being of Taiwanese home-care workers. |
| first_indexed | 2024-03-10T22:42:42Z |
| format | Article |
| id | doaj.art-c21eed665e8b4b60b535fae59e175e11 |
| institution | Directory Open Access Journal |
| issn | 2227-9032 |
| language | English |
| last_indexed | 2024-03-10T22:42:42Z |
| publishDate | 2023-09-01 |
| publisher | MDPI AG |
| record_format | Article |
| series | Healthcare |
| spelling | doaj.art-c21eed665e8b4b60b535fae59e175e112023-11-19T10:56:00ZengMDPI AGHealthcare2227-90322023-09-011118251410.3390/healthcare11182514The Effect of Job Satisfaction on Psychological Well-Being for Taiwanese Home-Care Workers, Mediated by Emotional LaborTung-Sheng Kuo0Li-Chuan Chu1Pi-Lien Kao2Chia-Lung Shih3Department of Business Administration, Nanhua University, Chiayi County 622301, TaiwanDepartment of Business Administration, Nanhua University, Chiayi County 622301, TaiwanDepartment of Business Administration, Nanhua University, Chiayi County 622301, TaiwanClinical Research Center, Ditmanson Medical Foundation Chia-Yi Christian Hospital, Chiayi City 60056, TaiwanThe objective of this study was to investigate the effect of job satisfaction on psychological well-being through emotional labor for Taiwanese home-care workers. A total of 316 home-care workers who worked in Chiayi, Taiwan, were recruited in this study. Most of the participants were Taiwanese (96.5%). The mean age of the participants was 42.05 ± 12.15 years, and the participants were predominantly female (80%). The mean work experience was 5.64 ± 5.13 years. Job satisfaction, emotional labor, and psychological well-being were measured. Partial least squares structural equation modeling was used to examine the direct and indirect effects on job satisfaction, emotional labor, and psychological well-being. The results demonstrated that the internal factors of job satisfaction had indirect effects on psychological well-being through the mediating effects of surface acting and deep acting. However, it was also observed that the external factors of job satisfaction had indirect effects on psychological well-being through the mediating effect of surface acting but not deep acting. The model explained 57.6% of the variance in psychological well-being. The internal factors of job satisfaction are more important than the external factors affecting psychological well-being through the mediating effect of deep acting. Based on our results, we recommend enhancing the deep acting of emotional labor to improve the psychological well-being of Taiwanese home-care workers.https://www.mdpi.com/2227-9032/11/18/2514psychological well-beinghome-care workersjob satisfactionemotional labor |
| spellingShingle | Tung-Sheng Kuo Li-Chuan Chu Pi-Lien Kao Chia-Lung Shih The Effect of Job Satisfaction on Psychological Well-Being for Taiwanese Home-Care Workers, Mediated by Emotional Labor Healthcare psychological well-being home-care workers job satisfaction emotional labor |
| title | The Effect of Job Satisfaction on Psychological Well-Being for Taiwanese Home-Care Workers, Mediated by Emotional Labor |
| title_full | The Effect of Job Satisfaction on Psychological Well-Being for Taiwanese Home-Care Workers, Mediated by Emotional Labor |
| title_fullStr | The Effect of Job Satisfaction on Psychological Well-Being for Taiwanese Home-Care Workers, Mediated by Emotional Labor |
| title_full_unstemmed | The Effect of Job Satisfaction on Psychological Well-Being for Taiwanese Home-Care Workers, Mediated by Emotional Labor |
| title_short | The Effect of Job Satisfaction on Psychological Well-Being for Taiwanese Home-Care Workers, Mediated by Emotional Labor |
| title_sort | effect of job satisfaction on psychological well being for taiwanese home care workers mediated by emotional labor |
| topic | psychological well-being home-care workers job satisfaction emotional labor |
| url | https://www.mdpi.com/2227-9032/11/18/2514 |
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