Examining the Intention of Authorization via Apps: Personality Traits and Expanded Privacy Calculus Perspectives

By integrating the extended privacy calculus theory with the Big Five personality theory, this research proposes and validates a conceptual model in the context of mobile application (App) information authorization. It investigates the implications of each component of privacy costs, privacy advanta...

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Main Authors: Jie Tang, Bin Zhang, Shuochen Xiao
Format: Article
Language:English
Published: MDPI AG 2022-06-01
Series:Behavioral Sciences
Subjects:
Online Access:https://www.mdpi.com/2076-328X/12/7/218
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author Jie Tang
Bin Zhang
Shuochen Xiao
author_facet Jie Tang
Bin Zhang
Shuochen Xiao
author_sort Jie Tang
collection DOAJ
description By integrating the extended privacy calculus theory with the Big Five personality theory, this research proposes and validates a conceptual model in the context of mobile application (App) information authorization. It investigates the implications of each component of privacy costs, privacy advantages, and trust on users’ willingness to authorize their information, and explores how the five personality traits affect App users’ perceived benefits, privacy concern, and trust. Simultaneously, the links between prior negative experience and privacy concern as well as the final authorizing willingness were uncovered. We employed a questionnaire to collect 455 users’ data, and the partial least squares structural equation model (PLS-SEM) was used to test the hypotheses. The findings demonstrate that App users’ perceived benefits and trust have a positive impact on their privacy authorization intention, whereas privacy concerns negatively affect their disclosure willingness. Just as Extraversion and Agreeableness would make someone pay a heightened attention to the benefits, agreeable, neurotic, and conscientious users are more easily stimulated by privacy concern. Respectively, Agreeableness and Neuroticism affect users’ trust positively and negatively. Additionally, prior negative experience will trigger an individual’s privacy concern, which in turn hinders their willingness to authorize his/her information. All of the aforementioned can serve as a guide for App providers as they optimize the features of their products and services, implement the necessary privacy protections to alleviate users’ privacy concern, and boost users’ trust belief. More importantly, these results effectively demonstrate the significance of personal traits in the formation of users’ privacy perceptions.
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spelling doaj.art-c220fbe745ac438cb919054cf46a0a5a2023-12-01T21:53:46ZengMDPI AGBehavioral Sciences2076-328X2022-06-0112721810.3390/bs12070218Examining the Intention of Authorization via Apps: Personality Traits and Expanded Privacy Calculus PerspectivesJie Tang0Bin Zhang1Shuochen Xiao2School of Economics and Management, Beijing University of Posts and Telecommunications, Beijing 100876, ChinaSchool of Economics and Management, Beijing University of Posts and Telecommunications, Beijing 100876, ChinaSchool of Economics and Management, Hebei University of Architecture, Zhangjiakou 075000, ChinaBy integrating the extended privacy calculus theory with the Big Five personality theory, this research proposes and validates a conceptual model in the context of mobile application (App) information authorization. It investigates the implications of each component of privacy costs, privacy advantages, and trust on users’ willingness to authorize their information, and explores how the five personality traits affect App users’ perceived benefits, privacy concern, and trust. Simultaneously, the links between prior negative experience and privacy concern as well as the final authorizing willingness were uncovered. We employed a questionnaire to collect 455 users’ data, and the partial least squares structural equation model (PLS-SEM) was used to test the hypotheses. The findings demonstrate that App users’ perceived benefits and trust have a positive impact on their privacy authorization intention, whereas privacy concerns negatively affect their disclosure willingness. Just as Extraversion and Agreeableness would make someone pay a heightened attention to the benefits, agreeable, neurotic, and conscientious users are more easily stimulated by privacy concern. Respectively, Agreeableness and Neuroticism affect users’ trust positively and negatively. Additionally, prior negative experience will trigger an individual’s privacy concern, which in turn hinders their willingness to authorize his/her information. All of the aforementioned can serve as a guide for App providers as they optimize the features of their products and services, implement the necessary privacy protections to alleviate users’ privacy concern, and boost users’ trust belief. More importantly, these results effectively demonstrate the significance of personal traits in the formation of users’ privacy perceptions.https://www.mdpi.com/2076-328X/12/7/218privacy calculustrustpersonality traitsprior negative experienceApp users
spellingShingle Jie Tang
Bin Zhang
Shuochen Xiao
Examining the Intention of Authorization via Apps: Personality Traits and Expanded Privacy Calculus Perspectives
Behavioral Sciences
privacy calculus
trust
personality traits
prior negative experience
App users
title Examining the Intention of Authorization via Apps: Personality Traits and Expanded Privacy Calculus Perspectives
title_full Examining the Intention of Authorization via Apps: Personality Traits and Expanded Privacy Calculus Perspectives
title_fullStr Examining the Intention of Authorization via Apps: Personality Traits and Expanded Privacy Calculus Perspectives
title_full_unstemmed Examining the Intention of Authorization via Apps: Personality Traits and Expanded Privacy Calculus Perspectives
title_short Examining the Intention of Authorization via Apps: Personality Traits and Expanded Privacy Calculus Perspectives
title_sort examining the intention of authorization via apps personality traits and expanded privacy calculus perspectives
topic privacy calculus
trust
personality traits
prior negative experience
App users
url https://www.mdpi.com/2076-328X/12/7/218
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AT binzhang examiningtheintentionofauthorizationviaappspersonalitytraitsandexpandedprivacycalculusperspectives
AT shuochenxiao examiningtheintentionofauthorizationviaappspersonalitytraitsandexpandedprivacycalculusperspectives