Improving HIV outcomes in resource-limited countries: the importance of quality indicators

<p>Abstract</p> <p>Background</p> <p>Resource-limited countries increasingly depend on quality indicators to improve outcomes within HIV treatment programs, but indicators of program performance suitable for use at the local program level remain underdeveloped.</p>...

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Main Authors: Ahonkhai Aima A, Bassett Ingrid V, Ferris Timothy G, Freedberg Kenneth A
Format: Article
Language:English
Published: BMC 2012-11-01
Series:BMC Health Services Research
Subjects:
Online Access:http://www.biomedcentral.com/1472-6963/12/427
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author Ahonkhai Aima A
Bassett Ingrid V
Ferris Timothy G
Freedberg Kenneth A
author_facet Ahonkhai Aima A
Bassett Ingrid V
Ferris Timothy G
Freedberg Kenneth A
author_sort Ahonkhai Aima A
collection DOAJ
description <p>Abstract</p> <p>Background</p> <p>Resource-limited countries increasingly depend on quality indicators to improve outcomes within HIV treatment programs, but indicators of program performance suitable for use at the local program level remain underdeveloped.</p> <p>Methods</p> <p>Using the existing literature as a guide, we applied standard quality improvement (QI) concepts to the continuum of HIV care from HIV diagnosis, to enrollment and retention in care, and highlighted critical service delivery process steps to identify opportunities for performance indicator development. We then identified existing indicators to measure program performance, citing examples used by pivotal donor agencies, and assessed their feasibility for use in surveying local program performance. Clinical delivery steps without existing performance measures were identified as opportunities for measure development. Using National Quality Forum (NQF) criteria as a guide, we developed measurement concepts suitable for use at the local program level that address existing gaps in program performance assessment.</p> <p>Results</p> <p>This analysis of the HIV continuum of care identified seven critical process steps providing numerous opportunities for performance measurement. Analysis of care delivery process steps and the application of NQF criteria identified 24 new measure concepts that are potentially useful for improving operational performance in HIV care at the local level.</p> <p>Conclusion</p> <p>An evidence-based set of program-level quality indicators is critical for the improvement of HIV care in resource-limited settings. These performance indicators should be utilized as treatment programs continue to grow.</p>
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spelling doaj.art-c26cfabfa76244d1b83c633862677db62022-12-22T01:19:59ZengBMCBMC Health Services Research1472-69632012-11-0112142710.1186/1472-6963-12-427Improving HIV outcomes in resource-limited countries: the importance of quality indicatorsAhonkhai Aima ABassett Ingrid VFerris Timothy GFreedberg Kenneth A<p>Abstract</p> <p>Background</p> <p>Resource-limited countries increasingly depend on quality indicators to improve outcomes within HIV treatment programs, but indicators of program performance suitable for use at the local program level remain underdeveloped.</p> <p>Methods</p> <p>Using the existing literature as a guide, we applied standard quality improvement (QI) concepts to the continuum of HIV care from HIV diagnosis, to enrollment and retention in care, and highlighted critical service delivery process steps to identify opportunities for performance indicator development. We then identified existing indicators to measure program performance, citing examples used by pivotal donor agencies, and assessed their feasibility for use in surveying local program performance. Clinical delivery steps without existing performance measures were identified as opportunities for measure development. Using National Quality Forum (NQF) criteria as a guide, we developed measurement concepts suitable for use at the local program level that address existing gaps in program performance assessment.</p> <p>Results</p> <p>This analysis of the HIV continuum of care identified seven critical process steps providing numerous opportunities for performance measurement. Analysis of care delivery process steps and the application of NQF criteria identified 24 new measure concepts that are potentially useful for improving operational performance in HIV care at the local level.</p> <p>Conclusion</p> <p>An evidence-based set of program-level quality indicators is critical for the improvement of HIV care in resource-limited settings. These performance indicators should be utilized as treatment programs continue to grow.</p>http://www.biomedcentral.com/1472-6963/12/427HIV/AIDSResource-poorQuality indicatorQuality improvement
spellingShingle Ahonkhai Aima A
Bassett Ingrid V
Ferris Timothy G
Freedberg Kenneth A
Improving HIV outcomes in resource-limited countries: the importance of quality indicators
BMC Health Services Research
HIV/AIDS
Resource-poor
Quality indicator
Quality improvement
title Improving HIV outcomes in resource-limited countries: the importance of quality indicators
title_full Improving HIV outcomes in resource-limited countries: the importance of quality indicators
title_fullStr Improving HIV outcomes in resource-limited countries: the importance of quality indicators
title_full_unstemmed Improving HIV outcomes in resource-limited countries: the importance of quality indicators
title_short Improving HIV outcomes in resource-limited countries: the importance of quality indicators
title_sort improving hiv outcomes in resource limited countries the importance of quality indicators
topic HIV/AIDS
Resource-poor
Quality indicator
Quality improvement
url http://www.biomedcentral.com/1472-6963/12/427
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AT ferristimothyg improvinghivoutcomesinresourcelimitedcountriestheimportanceofqualityindicators
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