Analysis of Parameters Affecting The Smart Phone Design By Using Fuzzy Kano Model
Mobile phones have been popular by providing with access to the internet based on evolving technology. On the global market, various companies offer different mobile phone designs with various product features. However, the significance of these features with regards to customer expectations and per...
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| Format: | Article |
| Language: | English |
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Istanbul University
2018-06-01
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| Series: | Alphanumeric Journal |
| Subjects: | |
| Online Access: |
http://alphanumericjournal.com/media/Issue/volume-6-issue-1-2018/akilli-telefon-tasarimina-etki-eden-parametrelerin-bulanik-k_03uFwrB.pdf
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| _version_ | 1797910260744192000 |
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| author | Selçuk Çebi Esra İlbahar |
| author_facet | Selçuk Çebi Esra İlbahar |
| author_sort | Selçuk Çebi |
| collection | DOAJ |
| description | Mobile phones have been popular by providing with access to the internet based on evolving technology. On the global market, various companies offer different mobile phone designs with various product features. However, the significance of these features with regards to customer expectations and perception is uncertain. For this, within the scope of this study, it is aimed to classify mobile phone design features in the direction of user perception and expectation. This will allow manufacturers to develop customer expectation and perception oriented designs. In the scope of the study, the telephone design parameters were classified by using fuzzy Kano Model and the obtained classification was compared with results obtained from classic Kano Model. Kano Model surveys have been prepared to define the importance of user-oriented features in the mobile phone designs that have been recently introduced to the market and these surveys have been applied to 118 participants between 18-35 years old. |
| first_indexed | 2024-04-10T11:21:33Z |
| format | Article |
| id | doaj.art-c28effb0756a4b6bb44a2c83f59380a1 |
| institution | Directory Open Access Journal |
| issn | 2148-2225 |
| language | English |
| last_indexed | 2024-04-10T11:21:33Z |
| publishDate | 2018-06-01 |
| publisher | Istanbul University |
| record_format | Article |
| series | Alphanumeric Journal |
| spelling | doaj.art-c28effb0756a4b6bb44a2c83f59380a12023-02-15T16:18:36ZengIstanbul UniversityAlphanumeric Journal2148-22252018-06-01618392http://dx.doi.org/10.17093/alphanumeric.39172121482225Analysis of Parameters Affecting The Smart Phone Design By Using Fuzzy Kano ModelSelçuk Çebi0Esra İlbahar1 Yıldız Technical University, Department of Industrial Engineering, Faculty of Mechanical Engineering Yıldız Technical University, Mobile phones have been popular by providing with access to the internet based on evolving technology. On the global market, various companies offer different mobile phone designs with various product features. However, the significance of these features with regards to customer expectations and perception is uncertain. For this, within the scope of this study, it is aimed to classify mobile phone design features in the direction of user perception and expectation. This will allow manufacturers to develop customer expectation and perception oriented designs. In the scope of the study, the telephone design parameters were classified by using fuzzy Kano Model and the obtained classification was compared with results obtained from classic Kano Model. Kano Model surveys have been prepared to define the importance of user-oriented features in the mobile phone designs that have been recently introduced to the market and these surveys have been applied to 118 participants between 18-35 years old. http://alphanumericjournal.com/media/Issue/volume-6-issue-1-2018/akilli-telefon-tasarimina-etki-eden-parametrelerin-bulanik-k_03uFwrB.pdf customer oriented product designfuzzy logickano modelsmart phone design |
| spellingShingle | Selçuk Çebi Esra İlbahar Analysis of Parameters Affecting The Smart Phone Design By Using Fuzzy Kano Model Alphanumeric Journal customer oriented product design fuzzy logic kano model smart phone design |
| title | Analysis of Parameters Affecting The Smart Phone Design By Using Fuzzy Kano Model |
| title_full | Analysis of Parameters Affecting The Smart Phone Design By Using Fuzzy Kano Model |
| title_fullStr | Analysis of Parameters Affecting The Smart Phone Design By Using Fuzzy Kano Model |
| title_full_unstemmed | Analysis of Parameters Affecting The Smart Phone Design By Using Fuzzy Kano Model |
| title_short | Analysis of Parameters Affecting The Smart Phone Design By Using Fuzzy Kano Model |
| title_sort | analysis of parameters affecting the smart phone design by using fuzzy kano model |
| topic | customer oriented product design fuzzy logic kano model smart phone design |
| url |
http://alphanumericjournal.com/media/Issue/volume-6-issue-1-2018/akilli-telefon-tasarimina-etki-eden-parametrelerin-bulanik-k_03uFwrB.pdf
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| work_keys_str_mv | AT selcukcebi analysisofparametersaffectingthesmartphonedesignbyusingfuzzykanomodel AT esrailbahar analysisofparametersaffectingthesmartphonedesignbyusingfuzzykanomodel |