Reducing Chemotherapy Waiting Times in the Ambulatory Setting of a Tertiary Cancer Centre Using a Design Thinking Approach
Introduction: Chemotherapy is complex. We hypothesized that a design thinking approach could redesign preparatory processes and reduce wait times. Methods: A multidisciplinary process mapping exercise was undertaken to understand the current processes, followed by proposing and testing solutions. Pr...
Main Authors: | Wei-Ying Jen, Zhi Yao Chan, Yee Mei Lee, Noel Ng, Belinda Tan, Constance Teo, Yuet Peng Wong, Cheng Ean Chee, Yen-Lin Chee |
---|---|
Format: | Article |
Language: | English |
Published: |
MDPI AG
2023-09-01
|
Series: | Cancers |
Subjects: | |
Online Access: | https://www.mdpi.com/2072-6694/15/18/4625 |
Similar Items
-
The shadows of waiting and care: on discourses of waiting in the history of the British National Health Service. [version 1; peer review: 2 approved]
by: Martin D. Moore, et al.
Published: (2023-02-01) -
Decreasing Prolonged Waiting Times for Chemotherapy Administration for Patients with Cancer
by: Mervat Mahrous, et al.
Published: (2018-11-01) -
Without Systems and Complexity Thinking There Is no Progress - or Why Bureaucracy Needs to Become Curious; Comment on “What Can Policy-Makers Get out of Systems Thinking? Policy Partners’ Experiences of a Systems-Focused Research Collaboration in Preventive Health”
by: Joachim P. Sturmberg
Published: (2021-05-01) -
Heidegger's Time in the Play "Waiting for Godot"
by: Mahmoud Soufiani, et al.
Published: (2023-11-01) -
How to adjust the expected waiting time to improve patient’s satisfaction?
by: Hui Zhang, et al.
Published: (2023-05-01)