DETERMINATION OF WAITING TIME IN PATIENTS VISITING GENERAL MALE AND FEMALE OUTDOOR CLINICS
Objective: To determine waiting time of patients visiting general male and female outdoor clinics of 01 Mountain Medical Battalion, Bagh. Study Design: Descriptive cross sectional study. Place and Duration of Study: The study was carried out at 1 Mountain Medical Battalion Bagh, from Dec 2016 to...
| Main Authors: | , , |
|---|---|
| Format: | Article |
| Language: | English |
| Published: |
Army Medical College Rawalpindi
2018-10-01
|
| Series: | Pakistan Armed Forces Medical Journal |
| Subjects: | |
| Online Access: | https://www.pafmj.org/index.php/PAFMJ/article/view/2324/2018 |
| _version_ | 1818751643899920384 |
|---|---|
| author | Khalid Hussain Muhammad Farid Jovaria Masood |
| author_facet | Khalid Hussain Muhammad Farid Jovaria Masood |
| author_sort | Khalid Hussain |
| collection | DOAJ |
| description | Objective: To determine waiting time of patients visiting general male and female outdoor clinics of 01 Mountain
Medical Battalion, Bagh.
Study Design: Descriptive cross sectional study.
Place and Duration of Study: The study was carried out at 1 Mountain Medical Battalion Bagh, from Dec 2016 to
Feb 2017.
Material and Methods: One hundred and ninety patients selected out of all patients visiting general male and
female outdoor clinics during working days were included in this study. Lottery method was used to select ten
patients daily in the study period and these were then scrutinized to include those fulfilling the inclusion criteria.
Waiting time to get registered, consultation and total waiting time was noted. Data collected was entered and
analyzed using Statistical Package for Social Sciences (SPSS) version 17; Independent sample t-test was used to
compare means between samples with the level of statistical significance set at 5% (p<0.05).
Results: Waiting time to get registered for female patients was 7.24 ± 4.42 minwhile for male patients it was 8.64 ±
5.30 min. Waiting time for consultation ranged from 15.15 ± 10.50 min for female and 16.25 ± 9.89 min for male
patients. Total waiting time was 22.04 ± 11.75 min for female and 24.93 ± 12.06 min for male patients. Out of all
patients, 83.33% females and 87.5% male patients were seen within 30 minutes after being registered.
Conclusion: Majority of patients visiting general outdoor clinics were seen within 30 minutes of their registration
which is close to the international standards. There is need to further improve waiting time of patients to increase
patient satisfaction. The difference of waiting time was insignificant between male and female patients. |
| first_indexed | 2024-12-18T04:38:50Z |
| format | Article |
| id | doaj.art-c2c1ca832c4c4fb99c960da4b9608adc |
| institution | Directory Open Access Journal |
| issn | 0030-9648 2411-8842 |
| language | English |
| last_indexed | 2024-12-18T04:38:50Z |
| publishDate | 2018-10-01 |
| publisher | Army Medical College Rawalpindi |
| record_format | Article |
| series | Pakistan Armed Forces Medical Journal |
| spelling | doaj.art-c2c1ca832c4c4fb99c960da4b9608adc2022-12-21T21:20:47ZengArmy Medical College RawalpindiPakistan Armed Forces Medical Journal0030-96482411-88422018-10-0168513681371DETERMINATION OF WAITING TIME IN PATIENTS VISITING GENERAL MALE AND FEMALE OUTDOOR CLINICSKhalid Hussain0Muhammad Farid1Jovaria Masood201 Mountain Medical Battalion Bagh PakistanPak Field Hospital-9 Nayala SudanPak Field Hospital-9 Nayala Sudan,Objective: To determine waiting time of patients visiting general male and female outdoor clinics of 01 Mountain Medical Battalion, Bagh. Study Design: Descriptive cross sectional study. Place and Duration of Study: The study was carried out at 1 Mountain Medical Battalion Bagh, from Dec 2016 to Feb 2017. Material and Methods: One hundred and ninety patients selected out of all patients visiting general male and female outdoor clinics during working days were included in this study. Lottery method was used to select ten patients daily in the study period and these were then scrutinized to include those fulfilling the inclusion criteria. Waiting time to get registered, consultation and total waiting time was noted. Data collected was entered and analyzed using Statistical Package for Social Sciences (SPSS) version 17; Independent sample t-test was used to compare means between samples with the level of statistical significance set at 5% (p<0.05). Results: Waiting time to get registered for female patients was 7.24 ± 4.42 minwhile for male patients it was 8.64 ± 5.30 min. Waiting time for consultation ranged from 15.15 ± 10.50 min for female and 16.25 ± 9.89 min for male patients. Total waiting time was 22.04 ± 11.75 min for female and 24.93 ± 12.06 min for male patients. Out of all patients, 83.33% females and 87.5% male patients were seen within 30 minutes after being registered. Conclusion: Majority of patients visiting general outdoor clinics were seen within 30 minutes of their registration which is close to the international standards. There is need to further improve waiting time of patients to increase patient satisfaction. The difference of waiting time was insignificant between male and female patients.https://www.pafmj.org/index.php/PAFMJ/article/view/2324/2018outdoor clinicspatients |
| spellingShingle | Khalid Hussain Muhammad Farid Jovaria Masood DETERMINATION OF WAITING TIME IN PATIENTS VISITING GENERAL MALE AND FEMALE OUTDOOR CLINICS Pakistan Armed Forces Medical Journal outdoor clinics patients |
| title | DETERMINATION OF WAITING TIME IN PATIENTS VISITING GENERAL MALE AND FEMALE OUTDOOR CLINICS |
| title_full | DETERMINATION OF WAITING TIME IN PATIENTS VISITING GENERAL MALE AND FEMALE OUTDOOR CLINICS |
| title_fullStr | DETERMINATION OF WAITING TIME IN PATIENTS VISITING GENERAL MALE AND FEMALE OUTDOOR CLINICS |
| title_full_unstemmed | DETERMINATION OF WAITING TIME IN PATIENTS VISITING GENERAL MALE AND FEMALE OUTDOOR CLINICS |
| title_short | DETERMINATION OF WAITING TIME IN PATIENTS VISITING GENERAL MALE AND FEMALE OUTDOOR CLINICS |
| title_sort | determination of waiting time in patients visiting general male and female outdoor clinics |
| topic | outdoor clinics patients |
| url | https://www.pafmj.org/index.php/PAFMJ/article/view/2324/2018 |
| work_keys_str_mv | AT khalidhussain determinationofwaitingtimeinpatientsvisitinggeneralmaleandfemaleoutdoorclinics AT muhammadfarid determinationofwaitingtimeinpatientsvisitinggeneralmaleandfemaleoutdoorclinics AT jovariamasood determinationofwaitingtimeinpatientsvisitinggeneralmaleandfemaleoutdoorclinics |