Customers' Mental Image Using Net Promoter Score From Airlines Companies
Nowadays, survival of companies and materializing their vision depends on, and is guaranteed by, the company's capability in attracting and maintaining customers. The Corporate image, as a potential effective source, plays an important role in customer's behavior while making halo effect i...
| Main Authors: | , , |
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| Format: | Article |
| Language: | fas |
| Published: |
Yazd University
2015-12-01
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| Series: | کاوشهای مدیریت بازرگانی |
| Subjects: | |
| Online Access: | http://bar.yazd.ac.ir/article_651_8c50b2a0fc8fc6c94f8ddeb1dd24ba1a.pdf |