How responding in Spanish affects CAHPS results

Abstract Background The most widely used surveys for assessing patient health care experiences in the U.S. are the Consumer Assessment of Healthcare Providers and Systems (CAHPS) surveys. Studies examining the associations of language and ethnicity with responses to CAHPS surveys have yielded incons...

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Bibliographic Details
Main Authors: Floyd J. Fowler, Philip S. Brenner, Carol Cosenza, Paul D. Cleary
Format: Article
Language:English
Published: BMC 2022-07-01
Series:BMC Health Services Research
Subjects:
Online Access:https://doi.org/10.1186/s12913-022-08262-1