THE MAIN PREREQUISITES FOR THE IMPLEMENTATION OF THE WORKFORCE MANAGEMENT SYSTEM TO OPTIMIZE STAFF WORKING HOURS
The purpose of the article is to study the principles of managing staff working time to reduce costs and increase efficiency, optimize labor processes, manage and predict the workload of staff, and implement methods and tools to improve efficiency. The article describes the main prerequisites for th...
| Main Authors: | , , |
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| Format: | Article |
| Language: | English |
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Publishing House of the State University of Management
2021-02-01
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| Series: | Вестник университета |
| Subjects: | |
| Online Access: | https://vestnik.guu.ru/jour/article/view/2619 |
| _version_ | 1797243882807754752 |
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| author | V. V. Degtyareva P. M. Gureev D. A. Trubkin |
| author_facet | V. V. Degtyareva P. M. Gureev D. A. Trubkin |
| author_sort | V. V. Degtyareva |
| collection | DOAJ |
| description | The purpose of the article is to study the principles of managing staff working time to reduce costs and increase efficiency, optimize labor processes, manage and predict the workload of staff, and implement methods and tools to improve efficiency. The article describes the main prerequisites for the implementation of the Workforce Management system (WFM), which is a methodology for planning employees’ working hours, which is a component of the personnel management concept. As a metric for evaluating the effect of using WFM systems, the planned or actual number of employees` hours per month is used – a comparison of the planned schedules before and after using the system is made. The effect of implementing WFM is as follows: increased staff efficiency, improved service level, revenue growth as a result of lower costs and more competent traffic coverage, increased staff involvement and saving management time. |
| first_indexed | 2024-03-08T04:19:43Z |
| format | Article |
| id | doaj.art-c358e14e11e541f59f65f0f18976ed3e |
| institution | Directory Open Access Journal |
| issn | 1816-4277 2686-8415 |
| language | English |
| last_indexed | 2024-04-24T19:02:11Z |
| publishDate | 2021-02-01 |
| publisher | Publishing House of the State University of Management |
| record_format | Article |
| series | Вестник университета |
| spelling | doaj.art-c358e14e11e541f59f65f0f18976ed3e2024-03-26T14:23:06ZengPublishing House of the State University of ManagementВестник университета1816-42772686-84152021-02-010151210.26425/1816-4277-2021-1-5-121935THE MAIN PREREQUISITES FOR THE IMPLEMENTATION OF THE WORKFORCE MANAGEMENT SYSTEM TO OPTIMIZE STAFF WORKING HOURSV. V. Degtyareva0P. M. Gureev1D. A. Trubkin2State University of ManagementState University of ManagementLLC “Invent Consulting”The purpose of the article is to study the principles of managing staff working time to reduce costs and increase efficiency, optimize labor processes, manage and predict the workload of staff, and implement methods and tools to improve efficiency. The article describes the main prerequisites for the implementation of the Workforce Management system (WFM), which is a methodology for planning employees’ working hours, which is a component of the personnel management concept. As a metric for evaluating the effect of using WFM systems, the planned or actual number of employees` hours per month is used – a comparison of the planned schedules before and after using the system is made. The effect of implementing WFM is as follows: increased staff efficiency, improved service level, revenue growth as a result of lower costs and more competent traffic coverage, increased staff involvement and saving management time.https://vestnik.guu.ru/jour/article/view/2619business driverefficiencyforecastingkey performance indicatornumberrationingstaff turnoverworkforce management |
| spellingShingle | V. V. Degtyareva P. M. Gureev D. A. Trubkin THE MAIN PREREQUISITES FOR THE IMPLEMENTATION OF THE WORKFORCE MANAGEMENT SYSTEM TO OPTIMIZE STAFF WORKING HOURS Вестник университета business driver efficiency forecasting key performance indicator number rationing staff turnover workforce management |
| title | THE MAIN PREREQUISITES FOR THE IMPLEMENTATION OF THE WORKFORCE MANAGEMENT SYSTEM TO OPTIMIZE STAFF WORKING HOURS |
| title_full | THE MAIN PREREQUISITES FOR THE IMPLEMENTATION OF THE WORKFORCE MANAGEMENT SYSTEM TO OPTIMIZE STAFF WORKING HOURS |
| title_fullStr | THE MAIN PREREQUISITES FOR THE IMPLEMENTATION OF THE WORKFORCE MANAGEMENT SYSTEM TO OPTIMIZE STAFF WORKING HOURS |
| title_full_unstemmed | THE MAIN PREREQUISITES FOR THE IMPLEMENTATION OF THE WORKFORCE MANAGEMENT SYSTEM TO OPTIMIZE STAFF WORKING HOURS |
| title_short | THE MAIN PREREQUISITES FOR THE IMPLEMENTATION OF THE WORKFORCE MANAGEMENT SYSTEM TO OPTIMIZE STAFF WORKING HOURS |
| title_sort | main prerequisites for the implementation of the workforce management system to optimize staff working hours |
| topic | business driver efficiency forecasting key performance indicator number rationing staff turnover workforce management |
| url | https://vestnik.guu.ru/jour/article/view/2619 |
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