MANAGEMENTUL CALITĂŢII ÎN ÎNVĂŢĂMÂNTUL SUPERIOR
The quality of goods and services has always been a societal concern. The importance of quality was extended beyond physical products, to include services and information; and extended its reach into new arenas such as health care, education, or government. Organizations recognized the importance o...
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Format: | Article |
Language: | English |
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Moldova State University
2010-12-01
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Series: | Studia Universitatis Moldaviae: Stiinte ale Educatiei |
Online Access: | https://ojs.studiamsu.md/index.php/stiinte_educatiei/article/view/1802 |
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author | USM ADMIN |
author_facet | USM ADMIN |
author_sort | USM ADMIN |
collection | DOAJ |
description |
The quality of goods and services has always been a societal concern. The importance of quality was extended beyond physical products, to include services and information; and extended its reach into new arenas such as health care, education, or government. Organizations recognized the importance of focusing all of their activities on the customer and their requirements. New dimension of quality are performance, competence, conformity, special characteristics and design.
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first_indexed | 2024-04-12T02:41:12Z |
format | Article |
id | doaj.art-c376dd727c6e40db89586099c61309ca |
institution | Directory Open Access Journal |
issn | 2345-1025 1857-2103 |
language | English |
last_indexed | 2024-04-12T02:41:12Z |
publishDate | 2010-12-01 |
publisher | Moldova State University |
record_format | Article |
series | Studia Universitatis Moldaviae: Stiinte ale Educatiei |
spelling | doaj.art-c376dd727c6e40db89586099c61309ca2022-12-22T03:51:19ZengMoldova State UniversityStudia Universitatis Moldaviae: Stiinte ale Educatiei2345-10251857-21032010-12-019MANAGEMENTUL CALITĂŢII ÎN ÎNVĂŢĂMÂNTUL SUPERIOR USM ADMIN The quality of goods and services has always been a societal concern. The importance of quality was extended beyond physical products, to include services and information; and extended its reach into new arenas such as health care, education, or government. Organizations recognized the importance of focusing all of their activities on the customer and their requirements. New dimension of quality are performance, competence, conformity, special characteristics and design. https://ojs.studiamsu.md/index.php/stiinte_educatiei/article/view/1802 |
spellingShingle | USM ADMIN MANAGEMENTUL CALITĂŢII ÎN ÎNVĂŢĂMÂNTUL SUPERIOR Studia Universitatis Moldaviae: Stiinte ale Educatiei |
title | MANAGEMENTUL CALITĂŢII ÎN ÎNVĂŢĂMÂNTUL SUPERIOR |
title_full | MANAGEMENTUL CALITĂŢII ÎN ÎNVĂŢĂMÂNTUL SUPERIOR |
title_fullStr | MANAGEMENTUL CALITĂŢII ÎN ÎNVĂŢĂMÂNTUL SUPERIOR |
title_full_unstemmed | MANAGEMENTUL CALITĂŢII ÎN ÎNVĂŢĂMÂNTUL SUPERIOR |
title_short | MANAGEMENTUL CALITĂŢII ÎN ÎNVĂŢĂMÂNTUL SUPERIOR |
title_sort | managementul calitatii in invatamantul superior |
url | https://ojs.studiamsu.md/index.php/stiinte_educatiei/article/view/1802 |
work_keys_str_mv | AT usmadmin managementulcalitatiiininvatamantulsuperior |