| Summary: | By now, most of us in Libraryland are well aware of the phenomenon called Web 2.0, also known as the Read/Write or Social Web. Web 2.0 has many characteristics but three stand out: 1) the user (as well as the author) can create content, 2) the Web, and not an external software program, is the platform and 3) real-time communication is enabled and encouraged. Indeed, many libraries have enthusiastically embraced Web 2.0, eagerly integrating these technologies into library services.1 Others are just now taking the plunge. But can these social web applications really support a library’s strategic goals and objectives or are all of these libraries merely keeping up with the Techno-Joneses? At the Library @ Mohawk, we believe they can and we’ll explain how we’ve integrated social software into library service in order to support our goals and objectives.
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