Employee motivation, job satisfaction, customer satisfaction, and firm performance: the moderating role of employee empowerment
This study mainly focuses on examining the effects of employee motivation on Job Satisfaction, job satisfaction on customer satisfaction, customer satisfaction on firm performance, and the moderating role of employee empowerment on the relationship between employee motivation and job satisfaction....
| Main Authors: | , , , |
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| Format: | Article |
| Language: | English |
| Published: |
Vilnius Gediminas Technical University
2022-09-01
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| Series: | Business: Theory and Practice |
| Subjects: | |
| Online Access: | https://jbem.vgtu.lt/index.php/BTP/article/view/15316 |