An Evaluation of Quality Criteria of Informations Systems Based on ISO/IEC Standard Among Selected Iranian Organizations

Information systems are major solutions for organizational challenges and problems created in the business environment. When information systems do not have the pertinent quality, the enterprises would fail to solve the problems associated with them.Considering the importance of quality of informati...

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Main Authors: Manijeh Haghighinasab, Maasumeh Maasumi
Format: Article
Language:fas
Published: Alzahra University 2012-12-01
Series:پژوهش‌های تجربی حسابداری
Subjects:
Online Access:http://jera.alzahra.ac.ir/article_561_b52530a8a300da3a27d9e3217ac417b6.pdf
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author Manijeh Haghighinasab
Maasumeh Maasumi
author_facet Manijeh Haghighinasab
Maasumeh Maasumi
author_sort Manijeh Haghighinasab
collection DOAJ
description Information systems are major solutions for organizational challenges and problems created in the business environment. When information systems do not have the pertinent quality, the enterprises would fail to solve the problems associated with them.Considering the importance of quality of information systems for the purpose of organizational success by increasing use of these systems in Iranian organizations, this research did a comparative study to review the attitudes of both Software developers and users of these systems based on the quality model of ISO/IEC 9126. Due to comparative nature of this study, two randomly sample test each one with 200 questionnaires was conducted between populations of information systems software developers and users of these systems in capital city of Tehran.The findings of 2 independent sample t-tests showed the meaningful gap between the attitudes of developers and users in regard with current state of existing systems in use. The reason for this gap was concluded as inadequate understanding of software developers about needs of the users, the unwillingness of them to invest for customer value and lack of users experience and education to properly implement these systems.
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spelling doaj.art-c3986d0aceda4437a10b7cfae610d7c52022-12-22T01:57:56ZfasAlzahra Universityپژوهش‌های تجربی حسابداری2251-85092538-15202012-12-012213114710.22051/jera.2014.561561An Evaluation of Quality Criteria of Informations Systems Based on ISO/IEC Standard Among Selected Iranian OrganizationsManijeh Haghighinasab0Maasumeh Maasumi1دانشگاه الزهرادانشگاه الزهرا(س)Information systems are major solutions for organizational challenges and problems created in the business environment. When information systems do not have the pertinent quality, the enterprises would fail to solve the problems associated with them.Considering the importance of quality of information systems for the purpose of organizational success by increasing use of these systems in Iranian organizations, this research did a comparative study to review the attitudes of both Software developers and users of these systems based on the quality model of ISO/IEC 9126. Due to comparative nature of this study, two randomly sample test each one with 200 questionnaires was conducted between populations of information systems software developers and users of these systems in capital city of Tehran.The findings of 2 independent sample t-tests showed the meaningful gap between the attitudes of developers and users in regard with current state of existing systems in use. The reason for this gap was concluded as inadequate understanding of software developers about needs of the users, the unwillingness of them to invest for customer value and lack of users experience and education to properly implement these systems.http://jera.alzahra.ac.ir/article_561_b52530a8a300da3a27d9e3217ac417b6.pdfInformation SystemsQuality Model of ISO/IEC9126Information System Developers
spellingShingle Manijeh Haghighinasab
Maasumeh Maasumi
An Evaluation of Quality Criteria of Informations Systems Based on ISO/IEC Standard Among Selected Iranian Organizations
پژوهش‌های تجربی حسابداری
Information Systems
Quality Model of ISO/IEC9126
Information System Developers
title An Evaluation of Quality Criteria of Informations Systems Based on ISO/IEC Standard Among Selected Iranian Organizations
title_full An Evaluation of Quality Criteria of Informations Systems Based on ISO/IEC Standard Among Selected Iranian Organizations
title_fullStr An Evaluation of Quality Criteria of Informations Systems Based on ISO/IEC Standard Among Selected Iranian Organizations
title_full_unstemmed An Evaluation of Quality Criteria of Informations Systems Based on ISO/IEC Standard Among Selected Iranian Organizations
title_short An Evaluation of Quality Criteria of Informations Systems Based on ISO/IEC Standard Among Selected Iranian Organizations
title_sort evaluation of quality criteria of informations systems based on iso iec standard among selected iranian organizations
topic Information Systems
Quality Model of ISO/IEC9126
Information System Developers
url http://jera.alzahra.ac.ir/article_561_b52530a8a300da3a27d9e3217ac417b6.pdf
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