Analyzing the influence of decision making and effective employee communication on human resource agility in commercial banks: A mediation role for job satisfaction

AbstractThe Middle East has witnessed global crises that have prompted substantial shifts in the enterprises’ competition. In today’s highly competitive marketplaces, businesses have recognized that HR agility is crucial to their success in the Middle East. However, there is a shortage of research o...

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Main Authors: Mohamed Husni Ali Athamneh, Juraifa Jais
Format: Article
Language:English
Published: Taylor & Francis Group 2023-12-01
Series:Cogent Social Sciences
Subjects:
Online Access:https://www.tandfonline.com/doi/10.1080/23311886.2023.2203989
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author Mohamed Husni Ali Athamneh
Juraifa Jais
author_facet Mohamed Husni Ali Athamneh
Juraifa Jais
author_sort Mohamed Husni Ali Athamneh
collection DOAJ
description AbstractThe Middle East has witnessed global crises that have prompted substantial shifts in the enterprises’ competition. In today’s highly competitive marketplaces, businesses have recognized that HR agility is crucial to their success in the Middle East. However, there is a shortage of research on this topic, particularly in the Middle East context. This study aims to fill this gap by investigating the relationship between job satisfaction, effective employee communication, decision-making, and human resource agility in Jordanian commercial banks. Utilizing 460 questionnaires, this study used structured equation analysis to evaluate the data. Results confirmed that job satisfaction, effective employee communication, and decision-making positively correlate with HR agility. Furthermore, this analysis revealed that decision-making and effective employee communication positively impacted human resources agility via job satisfaction. This research is among the first to emphasize the key drivers of human resource agility in the Middle East context. Organizations can develop more effective HR strategies by understanding these factors critical to their continued success in the rapidly changing business environment. Consequently, this study recommends that other aspects of empowerment practice be used in future studies to expand the proposed framework and disclose their impacts on the variables, where more important results may be discovered.
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spelling doaj.art-c3b8bd19c9d64ccd867557dc41e1bfe82024-04-22T10:42:48ZengTaylor & Francis GroupCogent Social Sciences2331-18862023-12-019110.1080/23311886.2023.2203989Analyzing the influence of decision making and effective employee communication on human resource agility in commercial banks: A mediation role for job satisfactionMohamed Husni Ali Athamneh0Juraifa Jais1Department of Business & Management, College of Graduate Studies, Universiti Tenaga Nasional (UNITEN), Kajang, MalaysiaDepartment of Business & Management, College of Graduate Studies, Universiti Tenaga Nasional (UNITEN), Kajang, MalaysiaAbstractThe Middle East has witnessed global crises that have prompted substantial shifts in the enterprises’ competition. In today’s highly competitive marketplaces, businesses have recognized that HR agility is crucial to their success in the Middle East. However, there is a shortage of research on this topic, particularly in the Middle East context. This study aims to fill this gap by investigating the relationship between job satisfaction, effective employee communication, decision-making, and human resource agility in Jordanian commercial banks. Utilizing 460 questionnaires, this study used structured equation analysis to evaluate the data. Results confirmed that job satisfaction, effective employee communication, and decision-making positively correlate with HR agility. Furthermore, this analysis revealed that decision-making and effective employee communication positively impacted human resources agility via job satisfaction. This research is among the first to emphasize the key drivers of human resource agility in the Middle East context. Organizations can develop more effective HR strategies by understanding these factors critical to their continued success in the rapidly changing business environment. Consequently, this study recommends that other aspects of empowerment practice be used in future studies to expand the proposed framework and disclose their impacts on the variables, where more important results may be discovered.https://www.tandfonline.com/doi/10.1080/23311886.2023.2203989effective employee communicationdecision-makinghuman resource agilitysatisfaction and commercial banks
spellingShingle Mohamed Husni Ali Athamneh
Juraifa Jais
Analyzing the influence of decision making and effective employee communication on human resource agility in commercial banks: A mediation role for job satisfaction
Cogent Social Sciences
effective employee communication
decision-making
human resource agility
satisfaction and commercial banks
title Analyzing the influence of decision making and effective employee communication on human resource agility in commercial banks: A mediation role for job satisfaction
title_full Analyzing the influence of decision making and effective employee communication on human resource agility in commercial banks: A mediation role for job satisfaction
title_fullStr Analyzing the influence of decision making and effective employee communication on human resource agility in commercial banks: A mediation role for job satisfaction
title_full_unstemmed Analyzing the influence of decision making and effective employee communication on human resource agility in commercial banks: A mediation role for job satisfaction
title_short Analyzing the influence of decision making and effective employee communication on human resource agility in commercial banks: A mediation role for job satisfaction
title_sort analyzing the influence of decision making and effective employee communication on human resource agility in commercial banks a mediation role for job satisfaction
topic effective employee communication
decision-making
human resource agility
satisfaction and commercial banks
url https://www.tandfonline.com/doi/10.1080/23311886.2023.2203989
work_keys_str_mv AT mohamedhusnialiathamneh analyzingtheinfluenceofdecisionmakingandeffectiveemployeecommunicationonhumanresourceagilityincommercialbanksamediationroleforjobsatisfaction
AT juraifajais analyzingtheinfluenceofdecisionmakingandeffectiveemployeecommunicationonhumanresourceagilityincommercialbanksamediationroleforjobsatisfaction