Improvement of organizational and financial performance of a modern enterprise in the context of process management

Solving the urgent tasks of neoindustrialization and digitalizaion of the economy calls for the process approach based improvement of the management for the Russian enterprises. This process approach focuses on the total customer’s needs satisfaction. The purpose of the research is to apply the proc...

Full description

Bibliographic Details
Main Author: Olga Borisovna Dronova
Format: Article
Language:Russian
Published: Perm State University 2021-12-01
Series:Вестник Пермского университета: Серия Экономика
Online Access:http://economics.psu.ru/index.php/econ/article/view/386
_version_ 1798034670875574272
author Olga Borisovna Dronova
author_facet Olga Borisovna Dronova
author_sort Olga Borisovna Dronova
collection DOAJ
description Solving the urgent tasks of neoindustrialization and digitalizaion of the economy calls for the process approach based improvement of the management for the Russian enterprises. This process approach focuses on the total customer’s needs satisfaction. The purpose of the research is to apply the process approach to reveal the improvement possibilities for the organizational and financial performance of a modern enterprise. Methodologically, the process approach helps construct the key business processes of an enterprise as value chains from marketing to sales and as a sales revenue increase which contributes into the economic result. The scientific novelty of the study is characterized by the following findings: 1) the study has developed a universally applicable business processes matrix which satisfies customer’s needs and efficiently combines the enterprise’s operational and innovative performance; this improves enterprise’s organizational and financial figures; 2) a labor efficiency increase and higher performance of an enterprise are evidenced by better project coordination and duties allocation for all owners of the business processes in an enterprise; 3) some theoretical aspects of the enterprise’s economic growth are analyzed to justify higher figures of its performance which are the sales growth rates for products/services, average headcount, average monthly salary, labor efficiency, a share of high performance jobs, and a market share of an enterprise; 4) regressional dependencies of efficiency indicators are developed for the organizational and financial performance of an enterprise in the context of the figures for the social and economic development of a region. It is shown that these efficiency indicators are determined by the output indicators of the business processes in the enterprise’s departments which are involved into the process management. The author’s approach to the process management based improvement of the enterprise’s organizational and financial performance is verified with the materials received from APZ ROTOR, JSC, a large instrument-making enterprise in Altai Territory. The introduction of business processes matrix will help characterize planning and finance performance of the enterprise and set the budgets of the departments involved. Forecasting results of the research show this can increase the efficiency indicators of APZ ROTOR, JSC, its organizational and financial performance and improve the enterprise’s management systems on the whole. Further research is seen to be in the field of developing theoretical and practical aspects of process management for a modern enterprise in the context of neoindustrialization and digitalization of economy.
first_indexed 2024-04-11T20:47:31Z
format Article
id doaj.art-c4497fcfe1494581b9573d4ba7861b3f
institution Directory Open Access Journal
issn 1994-9960
language Russian
last_indexed 2024-04-11T20:47:31Z
publishDate 2021-12-01
publisher Perm State University
record_format Article
series Вестник Пермского университета: Серия Экономика
spelling doaj.art-c4497fcfe1494581b9573d4ba7861b3f2022-12-22T04:03:59ZrusPerm State UniversityВестник Пермского университета: Серия Экономика1994-99602021-12-0116436938810.17072/1994-9960-2021-4-369-388386Improvement of organizational and financial performance of a modern enterprise in the context of process managementOlga Borisovna Dronova0Алтайский государственный технический университет им. И.И. ПолзуноваSolving the urgent tasks of neoindustrialization and digitalizaion of the economy calls for the process approach based improvement of the management for the Russian enterprises. This process approach focuses on the total customer’s needs satisfaction. The purpose of the research is to apply the process approach to reveal the improvement possibilities for the organizational and financial performance of a modern enterprise. Methodologically, the process approach helps construct the key business processes of an enterprise as value chains from marketing to sales and as a sales revenue increase which contributes into the economic result. The scientific novelty of the study is characterized by the following findings: 1) the study has developed a universally applicable business processes matrix which satisfies customer’s needs and efficiently combines the enterprise’s operational and innovative performance; this improves enterprise’s organizational and financial figures; 2) a labor efficiency increase and higher performance of an enterprise are evidenced by better project coordination and duties allocation for all owners of the business processes in an enterprise; 3) some theoretical aspects of the enterprise’s economic growth are analyzed to justify higher figures of its performance which are the sales growth rates for products/services, average headcount, average monthly salary, labor efficiency, a share of high performance jobs, and a market share of an enterprise; 4) regressional dependencies of efficiency indicators are developed for the organizational and financial performance of an enterprise in the context of the figures for the social and economic development of a region. It is shown that these efficiency indicators are determined by the output indicators of the business processes in the enterprise’s departments which are involved into the process management. The author’s approach to the process management based improvement of the enterprise’s organizational and financial performance is verified with the materials received from APZ ROTOR, JSC, a large instrument-making enterprise in Altai Territory. The introduction of business processes matrix will help characterize planning and finance performance of the enterprise and set the budgets of the departments involved. Forecasting results of the research show this can increase the efficiency indicators of APZ ROTOR, JSC, its organizational and financial performance and improve the enterprise’s management systems on the whole. Further research is seen to be in the field of developing theoretical and practical aspects of process management for a modern enterprise in the context of neoindustrialization and digitalization of economy.http://economics.psu.ru/index.php/econ/article/view/386
spellingShingle Olga Borisovna Dronova
Improvement of organizational and financial performance of a modern enterprise in the context of process management
Вестник Пермского университета: Серия Экономика
title Improvement of organizational and financial performance of a modern enterprise in the context of process management
title_full Improvement of organizational and financial performance of a modern enterprise in the context of process management
title_fullStr Improvement of organizational and financial performance of a modern enterprise in the context of process management
title_full_unstemmed Improvement of organizational and financial performance of a modern enterprise in the context of process management
title_short Improvement of organizational and financial performance of a modern enterprise in the context of process management
title_sort improvement of organizational and financial performance of a modern enterprise in the context of process management
url http://economics.psu.ru/index.php/econ/article/view/386
work_keys_str_mv AT olgaborisovnadronova improvementoforganizationalandfinancialperformanceofamodernenterpriseinthecontextofprocessmanagement