3418 Service referral follow up rate among participants of a community engagement initiative in Florida

OBJECTIVES/SPECIFIC AIMS: To examine the rate of medical and social service referral utilization among community members who are enrolled in HealthStreet - a community engagement initiative at University of Florida. METHODS/STUDY POPULATION: HealthStreet utilizes the CHW model to conduct health need...

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Main Authors: Deepthi S Varma, Piyush V Chaudhari, Krishna Vaddiparti, Catherine Woodstock Striley, Linda B. Cottler
Format: Article
Language:English
Published: Cambridge University Press 2019-03-01
Series:Journal of Clinical and Translational Science
Online Access:https://www.cambridge.org/core/product/identifier/S2059866119002152/type/journal_article
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author Deepthi S Varma
Piyush V Chaudhari
Krishna Vaddiparti
Catherine Woodstock Striley
Linda B. Cottler
author_facet Deepthi S Varma
Piyush V Chaudhari
Krishna Vaddiparti
Catherine Woodstock Striley
Linda B. Cottler
author_sort Deepthi S Varma
collection DOAJ
description OBJECTIVES/SPECIFIC AIMS: To examine the rate of medical and social service referral utilization among community members who are enrolled in HealthStreet - a community engagement initiative at University of Florida. METHODS/STUDY POPULATION: HealthStreet utilizes the CHW model to conduct health needs assessment, provide referrals to medical and social services and link them to health research at UF. Across two follow-up schedules, these participants are contacted to assess their rate of referral utilization. RESULTS/ANTICIPATED RESULTS: From October 2011-October 2018, HealthStreet completed 10,829 health needs assessments and provided a total of 15,723 medical and/or social service referrals with an average of 1.48 referrals per person. About a third of people completed first and second follow-up respectively (n=3,461; 32.0% and n=3,477; 32.1%), and another third (n=3,891; 35.9%) completed neither. The total number of follow up attempts was 40,863, with an average of 3.85 attempts per person. The overall service utilization rate was 17.02%. The top barriers to utilization included, could not schedule an appointment (26.3%), busy on the date of appointment (21.9%), transportation (9.4%), and already received the service from elsewhere (4.7%). Others (28.3%) did not identify a specific barrier for non-utilization. DISCUSSION/SIGNIFICANCE OF IMPACT: Findings show that those who need services are still hampered by barriers to care that CHWs and other service providers could help them overcome. Facilitating the appointment and providing transportation would assist over a third of those needing services.
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spelling doaj.art-c4b2d1c4a5ec4c99a5c4e501f6889ee92023-03-09T12:30:30ZengCambridge University PressJournal of Clinical and Translational Science2059-86612019-03-013949410.1017/cts.2019.2153418 Service referral follow up rate among participants of a community engagement initiative in FloridaDeepthi S Varma0Piyush V Chaudhari1Krishna Vaddiparti2Catherine Woodstock Striley3Linda B. Cottler4University of FloridaUniversity of FloridaUniversity of FloridaUniversity of FloridaUniversity of FloridaOBJECTIVES/SPECIFIC AIMS: To examine the rate of medical and social service referral utilization among community members who are enrolled in HealthStreet - a community engagement initiative at University of Florida. METHODS/STUDY POPULATION: HealthStreet utilizes the CHW model to conduct health needs assessment, provide referrals to medical and social services and link them to health research at UF. Across two follow-up schedules, these participants are contacted to assess their rate of referral utilization. RESULTS/ANTICIPATED RESULTS: From October 2011-October 2018, HealthStreet completed 10,829 health needs assessments and provided a total of 15,723 medical and/or social service referrals with an average of 1.48 referrals per person. About a third of people completed first and second follow-up respectively (n=3,461; 32.0% and n=3,477; 32.1%), and another third (n=3,891; 35.9%) completed neither. The total number of follow up attempts was 40,863, with an average of 3.85 attempts per person. The overall service utilization rate was 17.02%. The top barriers to utilization included, could not schedule an appointment (26.3%), busy on the date of appointment (21.9%), transportation (9.4%), and already received the service from elsewhere (4.7%). Others (28.3%) did not identify a specific barrier for non-utilization. DISCUSSION/SIGNIFICANCE OF IMPACT: Findings show that those who need services are still hampered by barriers to care that CHWs and other service providers could help them overcome. Facilitating the appointment and providing transportation would assist over a third of those needing services.https://www.cambridge.org/core/product/identifier/S2059866119002152/type/journal_article
spellingShingle Deepthi S Varma
Piyush V Chaudhari
Krishna Vaddiparti
Catherine Woodstock Striley
Linda B. Cottler
3418 Service referral follow up rate among participants of a community engagement initiative in Florida
Journal of Clinical and Translational Science
title 3418 Service referral follow up rate among participants of a community engagement initiative in Florida
title_full 3418 Service referral follow up rate among participants of a community engagement initiative in Florida
title_fullStr 3418 Service referral follow up rate among participants of a community engagement initiative in Florida
title_full_unstemmed 3418 Service referral follow up rate among participants of a community engagement initiative in Florida
title_short 3418 Service referral follow up rate among participants of a community engagement initiative in Florida
title_sort 3418 service referral follow up rate among participants of a community engagement initiative in florida
url https://www.cambridge.org/core/product/identifier/S2059866119002152/type/journal_article
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