Causes and Effects of Processes’ Complexity in Public Institutions: Some Experiences from Italian Universities
This paper addresses the issue of complexity in the administrative processes in public institutions; in particular, accounting routines and processes are examined. Back-office activities, although having a merely supporting role in the delivery of public services, are often quite complex and use a s...
| Main Authors: | , , |
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| Format: | Article |
| Language: | English |
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MDPI AG
2022-03-01
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| Series: | Administrative Sciences |
| Subjects: | |
| Online Access: | https://www.mdpi.com/2076-3387/12/1/37 |
| _version_ | 1797447741390979072 |
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| author | Guido Modugno Ferdinando Di Carlo Manuela Lucchese |
| author_facet | Guido Modugno Ferdinando Di Carlo Manuela Lucchese |
| author_sort | Guido Modugno |
| collection | DOAJ |
| description | This paper addresses the issue of complexity in the administrative processes in public institutions; in particular, accounting routines and processes are examined. Back-office activities, although having a merely supporting role in the delivery of public services, are often quite complex and use a significant amount of public institutions’ resources. However, the literature reveals a scarce use of accounting data by politicians and citizens. While the relation between complexity and costs has been the subject of major research in the business world, this issue is still unexplored with regard to the administrative processes of public institutions. This paper is based on an in-depth analysis of two cases in the higher education sector. |
| first_indexed | 2024-03-09T14:00:19Z |
| format | Article |
| id | doaj.art-c4e4e9f79a044d41ac91a5c440a322d2 |
| institution | Directory Open Access Journal |
| issn | 2076-3387 |
| language | English |
| last_indexed | 2024-03-09T14:00:19Z |
| publishDate | 2022-03-01 |
| publisher | MDPI AG |
| record_format | Article |
| series | Administrative Sciences |
| spelling | doaj.art-c4e4e9f79a044d41ac91a5c440a322d22023-11-30T10:27:23ZengMDPI AGAdministrative Sciences2076-33872022-03-011213710.3390/admsci12010037Causes and Effects of Processes’ Complexity in Public Institutions: Some Experiences from Italian UniversitiesGuido Modugno0Ferdinando Di Carlo1Manuela Lucchese2Department of Economics, Business, Mathematics and Statistics, University of Trieste, Piazzale Europa 1, 34127 Trieste, ItalyDepartment of Mathematics, Computer Science and Economics, University of Basilicata, Via Nazario Sauro, 85100 Potenza, ItalyDepartment of Economics, University of Campania “Luigi Vanvitelli”, Corso Gran Priorato di Malta, 81043 Capua, ItalyThis paper addresses the issue of complexity in the administrative processes in public institutions; in particular, accounting routines and processes are examined. Back-office activities, although having a merely supporting role in the delivery of public services, are often quite complex and use a significant amount of public institutions’ resources. However, the literature reveals a scarce use of accounting data by politicians and citizens. While the relation between complexity and costs has been the subject of major research in the business world, this issue is still unexplored with regard to the administrative processes of public institutions. This paper is based on an in-depth analysis of two cases in the higher education sector.https://www.mdpi.com/2076-3387/12/1/37efficiencysupport activitiesprocessespublic administration |
| spellingShingle | Guido Modugno Ferdinando Di Carlo Manuela Lucchese Causes and Effects of Processes’ Complexity in Public Institutions: Some Experiences from Italian Universities Administrative Sciences efficiency support activities processes public administration |
| title | Causes and Effects of Processes’ Complexity in Public Institutions: Some Experiences from Italian Universities |
| title_full | Causes and Effects of Processes’ Complexity in Public Institutions: Some Experiences from Italian Universities |
| title_fullStr | Causes and Effects of Processes’ Complexity in Public Institutions: Some Experiences from Italian Universities |
| title_full_unstemmed | Causes and Effects of Processes’ Complexity in Public Institutions: Some Experiences from Italian Universities |
| title_short | Causes and Effects of Processes’ Complexity in Public Institutions: Some Experiences from Italian Universities |
| title_sort | causes and effects of processes complexity in public institutions some experiences from italian universities |
| topic | efficiency support activities processes public administration |
| url | https://www.mdpi.com/2076-3387/12/1/37 |
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