Implementation of artificial intelligence at the workplace, considering the work ability of employees

The use of artificial intelligence (AI) as an innovation driver is increasingly gaining importance among small and medium-sized manufacturing enterprises. In order to enable a successful AI implementation, both the business requirements and the needs of human resources must be considered. One const...

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Main Authors: Samantha Werens, Jörg von Garrel
Format: Article
Language:deu
Published: oekom verlag GmbH 2023-07-01
Series:TATuP – Zeitschrift für Technikfolgenabschätzung in Theorie und Praxis
Subjects:
Online Access:https://www.tatup.de/index.php/tatup/article/view/7064
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author Samantha Werens
Jörg von Garrel
author_facet Samantha Werens
Jörg von Garrel
author_sort Samantha Werens
collection DOAJ
description The use of artificial intelligence (AI) as an innovation driver is increasingly gaining importance among small and medium-sized manufacturing enterprises. In order to enable a successful AI implementation, both the business requirements and the needs of human resources must be considered. One construct that brings these dimensions together is the concept of work ability. So far, there is little scientific evidence addressing work ability in the context of AI implementation. Therefore, this article aims to create a multidimensional framework using the results of a qualitative study on employee-friendly implementation of AI-based systems. The framework combines central aspects (implementation stage, AI-autonomy level, and work ability) and helps to identify suitable recommendations for companies to increase acceptance and trust in the implementation process. Based on the developed framework, a first version of a socio-technical AI support tool has been created.
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spelling doaj.art-c593943614884159a7e70dd0576b4a502023-07-08T10:57:45Zdeuoekom verlag GmbHTATuP – Zeitschrift für Technikfolgenabschätzung in Theorie und Praxis2568-020X2567-88332023-07-0132210.14512/tatup.32.2.43Implementation of artificial intelligence at the workplace, considering the work ability of employeesSamantha Werens0Jörg von Garrel1Faculty of Social Sciences, Darmstadt University of Applied Sciences, DarmstadtFaculty of Social Sciences, Darmstadt University of Applied Sciences, Darmstadt The use of artificial intelligence (AI) as an innovation driver is increasingly gaining importance among small and medium-sized manufacturing enterprises. In order to enable a successful AI implementation, both the business requirements and the needs of human resources must be considered. One construct that brings these dimensions together is the concept of work ability. So far, there is little scientific evidence addressing work ability in the context of AI implementation. Therefore, this article aims to create a multidimensional framework using the results of a qualitative study on employee-friendly implementation of AI-based systems. The framework combines central aspects (implementation stage, AI-autonomy level, and work ability) and helps to identify suitable recommendations for companies to increase acceptance and trust in the implementation process. Based on the developed framework, a first version of a socio-technical AI support tool has been created. https://www.tatup.de/index.php/tatup/article/view/7064artificial intelligence (AI)work abilitymultidimensional frameworksocio-technical toolemployee-friendly implementation
spellingShingle Samantha Werens
Jörg von Garrel
Implementation of artificial intelligence at the workplace, considering the work ability of employees
TATuP – Zeitschrift für Technikfolgenabschätzung in Theorie und Praxis
artificial intelligence (AI)
work ability
multidimensional framework
socio-technical tool
employee-friendly implementation
title Implementation of artificial intelligence at the workplace, considering the work ability of employees
title_full Implementation of artificial intelligence at the workplace, considering the work ability of employees
title_fullStr Implementation of artificial intelligence at the workplace, considering the work ability of employees
title_full_unstemmed Implementation of artificial intelligence at the workplace, considering the work ability of employees
title_short Implementation of artificial intelligence at the workplace, considering the work ability of employees
title_sort implementation of artificial intelligence at the workplace considering the work ability of employees
topic artificial intelligence (AI)
work ability
multidimensional framework
socio-technical tool
employee-friendly implementation
url https://www.tatup.de/index.php/tatup/article/view/7064
work_keys_str_mv AT samanthawerens implementationofartificialintelligenceattheworkplaceconsideringtheworkabilityofemployees
AT jorgvongarrel implementationofartificialintelligenceattheworkplaceconsideringtheworkabilityofemployees