OPTIMIZATION OF TOLL SERVICES USING QUEUING THEORY IN THE CASE OF ETHIOPIA

The toll road service is planned and built to fund road construction and management of traffic operations. Although the toll service has several benefits, it also has challenges by creating a queue in the event of high traffic. Queues at a toll service in addition to pollution and waiting time cost...

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Main Author: Abate Sewagegn
Format: Article
Language:ces
Published: University of Pardubice 2022-12-01
Series:Perner’s Contacts
Subjects:
Online Access:https://pernerscontacts.upce.cz/index.php/perner/article/view/2400
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author Abate Sewagegn
author_facet Abate Sewagegn
author_sort Abate Sewagegn
collection DOAJ
description The toll road service is planned and built to fund road construction and management of traffic operations. Although the toll service has several benefits, it also has challenges by creating a queue in the event of high traffic. Queues at a toll service in addition to pollution and waiting time costs also expose drivers to road traffic accidents and affect the economy of the country. Queuing problems at highway gates and exits due to toll service have become the main concern for transport managers and planners because of the randomness of inter-arrival and service time. The critical point in the management of toll road services is finding the optimal number of servers. This paper aims to analyze the queue feature to optimize the toll service using analytical and simulation models by considering the Addis-Adama expressway toll service in Ethiopia. The paper used a mathematical model and a simulation model using the CPN tools to investigate the queuing parameters. Then the model results helped us to get the optimum output by using economic analysis and identifying the minimum waiting time and operating cost without expense. The performance of the toll service highly depends on the number of servers, the number of vehicles in the system and queue, waiting time in the queue, service time, and inter-arrival time.
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spelling doaj.art-c594f73560db4038b3ac3cab7caffbaf2023-01-03T13:48:50ZcesUniversity of PardubicePerner’s Contacts1801-674X2022-12-0117210.46585/pc.2022.2.2400OPTIMIZATION OF TOLL SERVICES USING QUEUING THEORY IN THE CASE OF ETHIOPIAAbate Sewagegn The toll road service is planned and built to fund road construction and management of traffic operations. Although the toll service has several benefits, it also has challenges by creating a queue in the event of high traffic. Queues at a toll service in addition to pollution and waiting time costs also expose drivers to road traffic accidents and affect the economy of the country. Queuing problems at highway gates and exits due to toll service have become the main concern for transport managers and planners because of the randomness of inter-arrival and service time. The critical point in the management of toll road services is finding the optimal number of servers. This paper aims to analyze the queue feature to optimize the toll service using analytical and simulation models by considering the Addis-Adama expressway toll service in Ethiopia. The paper used a mathematical model and a simulation model using the CPN tools to investigate the queuing parameters. Then the model results helped us to get the optimum output by using economic analysis and identifying the minimum waiting time and operating cost without expense. The performance of the toll service highly depends on the number of servers, the number of vehicles in the system and queue, waiting time in the queue, service time, and inter-arrival time. https://pernerscontacts.upce.cz/index.php/perner/article/view/2400Queuing theorySimulationService optimizationTollModelCPN tools
spellingShingle Abate Sewagegn
OPTIMIZATION OF TOLL SERVICES USING QUEUING THEORY IN THE CASE OF ETHIOPIA
Perner’s Contacts
Queuing theory
Simulation
Service optimization
Toll
Model
CPN tools
title OPTIMIZATION OF TOLL SERVICES USING QUEUING THEORY IN THE CASE OF ETHIOPIA
title_full OPTIMIZATION OF TOLL SERVICES USING QUEUING THEORY IN THE CASE OF ETHIOPIA
title_fullStr OPTIMIZATION OF TOLL SERVICES USING QUEUING THEORY IN THE CASE OF ETHIOPIA
title_full_unstemmed OPTIMIZATION OF TOLL SERVICES USING QUEUING THEORY IN THE CASE OF ETHIOPIA
title_short OPTIMIZATION OF TOLL SERVICES USING QUEUING THEORY IN THE CASE OF ETHIOPIA
title_sort optimization of toll services using queuing theory in the case of ethiopia
topic Queuing theory
Simulation
Service optimization
Toll
Model
CPN tools
url https://pernerscontacts.upce.cz/index.php/perner/article/view/2400
work_keys_str_mv AT abatesewagegn optimizationoftollservicesusingqueuingtheoryinthecaseofethiopia