Assessing Supply Chain Management Ambidexterity, Integration of Knowledge Management Use and User Satisfaction

This study aims to address the knowledge gap in supply chain management between large corporations and small and medium enterprises by investigating the ambidexterity of supply chain management in small and medium enterprises. The study also focuses on the integration of knowledge management, user s...

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Main Authors: Athapol Ruangkanjanases, Taqwa Hariguna, Willy Abdillah
Format: Article
Language:English
Published: Ital Publication 2022-09-01
Series:Journal of Human, Earth, and Future
Subjects:
Online Access:https://hefjournal.org/index.php/HEF/article/view/213
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author Athapol Ruangkanjanases
Taqwa Hariguna
Willy Abdillah
author_facet Athapol Ruangkanjanases
Taqwa Hariguna
Willy Abdillah
author_sort Athapol Ruangkanjanases
collection DOAJ
description This study aims to address the knowledge gap in supply chain management between large corporations and small and medium enterprises by investigating the ambidexterity of supply chain management in small and medium enterprises. The study also focuses on the integration of knowledge management, user satisfaction, and supply chain management ambidexterity as its main novelty. A quantitative empirical technique was used, utilizing online data collection evaluated through partial least squares analysis with a sample of 372 reliable data points. This study presents five hypotheses, and the results of the Smart PLS 4 analysis indicate that all four theories have positive and significant influences. In addition, the results can be used for research in supply chain management and knowledge management, as well as for making plans to improve the quality of managed organizations.   Doi: 10.28991/HEF-2022-03-03-08 Full Text: PDF
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publishDate 2022-09-01
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series Journal of Human, Earth, and Future
spelling doaj.art-c5bfd2b576554a609637697ec46945af2023-10-09T09:03:28ZengItal PublicationJournal of Human, Earth, and Future2785-29972022-09-013336137610.28991/HEF-2022-03-03-0886Assessing Supply Chain Management Ambidexterity, Integration of Knowledge Management Use and User SatisfactionAthapol Ruangkanjanases0Taqwa Hariguna1Willy Abdillah2Chulalongkorn Business School, Chulalongkorn University, 254 Phayathai Road, Pathumwan, Bangkok 10330,Department of Information System, Universitas Amikom Purwokerto, Jl. Letjen Pol Sumarto, Purwokerto Utara, Jawa Tengah 53127,Department of Management, Faculty of Economics and Business, University of Bengkulu, Bengkulu 38371,This study aims to address the knowledge gap in supply chain management between large corporations and small and medium enterprises by investigating the ambidexterity of supply chain management in small and medium enterprises. The study also focuses on the integration of knowledge management, user satisfaction, and supply chain management ambidexterity as its main novelty. A quantitative empirical technique was used, utilizing online data collection evaluated through partial least squares analysis with a sample of 372 reliable data points. This study presents five hypotheses, and the results of the Smart PLS 4 analysis indicate that all four theories have positive and significant influences. In addition, the results can be used for research in supply chain management and knowledge management, as well as for making plans to improve the quality of managed organizations.   Doi: 10.28991/HEF-2022-03-03-08 Full Text: PDFhttps://hefjournal.org/index.php/HEF/article/view/213supply chain management dimensionknowledge management useuser satisfactionsupply chain management ambidexteritysmall medium enterprises.
spellingShingle Athapol Ruangkanjanases
Taqwa Hariguna
Willy Abdillah
Assessing Supply Chain Management Ambidexterity, Integration of Knowledge Management Use and User Satisfaction
Journal of Human, Earth, and Future
supply chain management dimension
knowledge management use
user satisfaction
supply chain management ambidexterity
small medium enterprises.
title Assessing Supply Chain Management Ambidexterity, Integration of Knowledge Management Use and User Satisfaction
title_full Assessing Supply Chain Management Ambidexterity, Integration of Knowledge Management Use and User Satisfaction
title_fullStr Assessing Supply Chain Management Ambidexterity, Integration of Knowledge Management Use and User Satisfaction
title_full_unstemmed Assessing Supply Chain Management Ambidexterity, Integration of Knowledge Management Use and User Satisfaction
title_short Assessing Supply Chain Management Ambidexterity, Integration of Knowledge Management Use and User Satisfaction
title_sort assessing supply chain management ambidexterity integration of knowledge management use and user satisfaction
topic supply chain management dimension
knowledge management use
user satisfaction
supply chain management ambidexterity
small medium enterprises.
url https://hefjournal.org/index.php/HEF/article/view/213
work_keys_str_mv AT athapolruangkanjanases assessingsupplychainmanagementambidexterityintegrationofknowledgemanagementuseandusersatisfaction
AT taqwahariguna assessingsupplychainmanagementambidexterityintegrationofknowledgemanagementuseandusersatisfaction
AT willyabdillah assessingsupplychainmanagementambidexterityintegrationofknowledgemanagementuseandusersatisfaction