Beyond Recording the Clinical Discussion: A Qualitative Study into Patient-Led Recordings in Hospital

Patient-led recording occurs when a patient records a clinical encounter with their smart device. Understanding patient-led recording is important in ensuring a safe and patient-centered response to this behavior. This exploratory study provides insight into the patient perspective of patient-led re...

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Main Authors: Laura Ryan MS, Kelly A Weir PhD, Jessica Maskell PhD, Lily Bevan BS, Robyne Le Brocque PhD
Format: Article
Language:English
Published: SAGE Publishing 2023-09-01
Series:Journal of Patient Experience
Online Access:https://doi.org/10.1177/23743735231203126
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author Laura Ryan MS
Kelly A Weir PhD
Jessica Maskell PhD
Lily Bevan BS
Robyne Le Brocque PhD
author_facet Laura Ryan MS
Kelly A Weir PhD
Jessica Maskell PhD
Lily Bevan BS
Robyne Le Brocque PhD
author_sort Laura Ryan MS
collection DOAJ
description Patient-led recording occurs when a patient records a clinical encounter with their smart device. Understanding patient-led recording is important in ensuring a safe and patient-centered response to this behavior. This exploratory study provides insight into the patient perspective of patient-led recordings. We conducted 20 semistructured interviews with hospital and health service patients. The interview data was analyzed using thematic analysis. We identified three themes relating to patient-led recordings, including patient engagement, psychosocial, and health service. Findings suggest that health services move beyond querying the permissibility of recording and consider how to maximize the benefits of recording while reducing the risk of harm. Patients and clinicians need to be made aware of the potential broader psychosocial benefits of recording a clinical encounter during hospital admission. These results point to an urgent need for health services to develop policies and resources that support clinicians to work within a culture of recording.
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spelling doaj.art-c5da50c1f49e44d2b478d247c1b039252023-09-29T05:03:33ZengSAGE PublishingJournal of Patient Experience2374-37432023-09-011010.1177/23743735231203126Beyond Recording the Clinical Discussion: A Qualitative Study into Patient-Led Recordings in HospitalLaura Ryan MS0Kelly A Weir PhD1Jessica Maskell PhD2Lily Bevan BS3Robyne Le Brocque PhD4 Allied Health Research, , Southport, Australia Menzies Health Institute Queensland, , Southport, Australia Social Work Services, , Southport, Australia Gold Coast Health Consumer Advisory Group, Gold Coast Health, Southport, Australia School of Nursing, Midwifery, and Social Work, , St Lucia, AustraliaPatient-led recording occurs when a patient records a clinical encounter with their smart device. Understanding patient-led recording is important in ensuring a safe and patient-centered response to this behavior. This exploratory study provides insight into the patient perspective of patient-led recordings. We conducted 20 semistructured interviews with hospital and health service patients. The interview data was analyzed using thematic analysis. We identified three themes relating to patient-led recordings, including patient engagement, psychosocial, and health service. Findings suggest that health services move beyond querying the permissibility of recording and consider how to maximize the benefits of recording while reducing the risk of harm. Patients and clinicians need to be made aware of the potential broader psychosocial benefits of recording a clinical encounter during hospital admission. These results point to an urgent need for health services to develop policies and resources that support clinicians to work within a culture of recording.https://doi.org/10.1177/23743735231203126
spellingShingle Laura Ryan MS
Kelly A Weir PhD
Jessica Maskell PhD
Lily Bevan BS
Robyne Le Brocque PhD
Beyond Recording the Clinical Discussion: A Qualitative Study into Patient-Led Recordings in Hospital
Journal of Patient Experience
title Beyond Recording the Clinical Discussion: A Qualitative Study into Patient-Led Recordings in Hospital
title_full Beyond Recording the Clinical Discussion: A Qualitative Study into Patient-Led Recordings in Hospital
title_fullStr Beyond Recording the Clinical Discussion: A Qualitative Study into Patient-Led Recordings in Hospital
title_full_unstemmed Beyond Recording the Clinical Discussion: A Qualitative Study into Patient-Led Recordings in Hospital
title_short Beyond Recording the Clinical Discussion: A Qualitative Study into Patient-Led Recordings in Hospital
title_sort beyond recording the clinical discussion a qualitative study into patient led recordings in hospital
url https://doi.org/10.1177/23743735231203126
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