Maturity Level of ITSM Analysis Using ITIL V3 Framework in State Electricity Enterprise Purwokerto
In the industrialized world, information technology has become an essential component that everyone can feel and use. However, IT's proper use can provide opportunities for increased productivity and effective and efficient company processes. The quality of the service supplied is related to ma...
| Main Authors: | , |
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| Format: | Article |
| Language: | Indonesian |
| Published: |
Universitas Muhammadiyah Purwokerto
2021-05-01
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| Series: | Jurnal Informatika |
| Subjects: | |
| Online Access: | http://jurnalnasional.ump.ac.id/index.php/JUITA/article/view/9594 |