A Systematic Literature Review of the Design Approach and Usability Evaluation of the Pain Management Mobile Applications

The increasing popularity of mHealth is a promising opportunity for pain self-management. Mobile apps can be easily developed, but understanding the design and usability will result in apps that can retain more users. This research aims at identifying, analyzing, and synthesizing the current state-o...

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Main Authors: Umm e Mariya Shah, Thiam Kian Chiew
Format: Article
Language:English
Published: MDPI AG 2019-03-01
Series:Symmetry
Subjects:
Online Access:http://www.mdpi.com/2073-8994/11/3/400
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author Umm e Mariya Shah
Thiam Kian Chiew
author_facet Umm e Mariya Shah
Thiam Kian Chiew
author_sort Umm e Mariya Shah
collection DOAJ
description The increasing popularity of mHealth is a promising opportunity for pain self-management. Mobile apps can be easily developed, but understanding the design and usability will result in apps that can retain more users. This research aims at identifying, analyzing, and synthesizing the current state-of-the-art of: (a) the design approach and (b) usability assessment of pain management mobile applications. A systematic literature review was conducted on 27 studies retrieved from Medline, PubMed, EMBASE, Web of Science, and Scopus. The review revealed that most of the apps were for chronic pain. No app was specifically for men or for the elderly. None of the studies involved expert-based system inspection methods. Only one study used two different approaches of automated and empirical evaluation. We mapped the identified usability issues to ISO 9241-11 and ISO/IEC 25010, and aggregated the recommendations for improvement. Moreover, we also identified certain issues that are solely concerned with the patient’s behavior. We organized the issues into taxonomies of design considerations for building usable pain self-management mobile applications. As pain is prevalent among the elderly, pain management will be much needed while moving toward an aging society. However, we found that the involvement of the elderly in the development of pain management mobile apps is very minimal, which may affect the utility and usability of the apps.
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spelling doaj.art-c625ea14772f4f329da4aab8138bda232022-12-22T02:57:09ZengMDPI AGSymmetry2073-89942019-03-0111340010.3390/sym11030400sym11030400A Systematic Literature Review of the Design Approach and Usability Evaluation of the Pain Management Mobile ApplicationsUmm e Mariya Shah0Thiam Kian Chiew1Faculty of Computer Science and Information Technology, University of Malaya, Lembah Pantai 50603, Kuala Lumpur, MalaysiaFaculty of Computer Science and Information Technology, University of Malaya, Lembah Pantai 50603, Kuala Lumpur, MalaysiaThe increasing popularity of mHealth is a promising opportunity for pain self-management. Mobile apps can be easily developed, but understanding the design and usability will result in apps that can retain more users. This research aims at identifying, analyzing, and synthesizing the current state-of-the-art of: (a) the design approach and (b) usability assessment of pain management mobile applications. A systematic literature review was conducted on 27 studies retrieved from Medline, PubMed, EMBASE, Web of Science, and Scopus. The review revealed that most of the apps were for chronic pain. No app was specifically for men or for the elderly. None of the studies involved expert-based system inspection methods. Only one study used two different approaches of automated and empirical evaluation. We mapped the identified usability issues to ISO 9241-11 and ISO/IEC 25010, and aggregated the recommendations for improvement. Moreover, we also identified certain issues that are solely concerned with the patient’s behavior. We organized the issues into taxonomies of design considerations for building usable pain self-management mobile applications. As pain is prevalent among the elderly, pain management will be much needed while moving toward an aging society. However, we found that the involvement of the elderly in the development of pain management mobile apps is very minimal, which may affect the utility and usability of the apps.http://www.mdpi.com/2073-8994/11/3/400healthcarepain managementusabilitymobile applicationssystematic literature review
spellingShingle Umm e Mariya Shah
Thiam Kian Chiew
A Systematic Literature Review of the Design Approach and Usability Evaluation of the Pain Management Mobile Applications
Symmetry
healthcare
pain management
usability
mobile applications
systematic literature review
title A Systematic Literature Review of the Design Approach and Usability Evaluation of the Pain Management Mobile Applications
title_full A Systematic Literature Review of the Design Approach and Usability Evaluation of the Pain Management Mobile Applications
title_fullStr A Systematic Literature Review of the Design Approach and Usability Evaluation of the Pain Management Mobile Applications
title_full_unstemmed A Systematic Literature Review of the Design Approach and Usability Evaluation of the Pain Management Mobile Applications
title_short A Systematic Literature Review of the Design Approach and Usability Evaluation of the Pain Management Mobile Applications
title_sort systematic literature review of the design approach and usability evaluation of the pain management mobile applications
topic healthcare
pain management
usability
mobile applications
systematic literature review
url http://www.mdpi.com/2073-8994/11/3/400
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