Can Text Messages Increase Empathy and Prosocial Behavior? The Development and Initial Validation of Text to Connect.

To what extent can simple mental exercises cause shifts in empathic habits? Can we use mobile technology to make people more empathic? It may depend on how empathy is measured. Scholars have identified a number of different facets and correlates of empathy. This study is among the first to take a co...

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Main Authors: Sara Konrath, Emily Falk, Andrea Fuhrel-Forbis, Mary Liu, James Swain, Richard Tolman, Rebecca Cunningham, Maureen Walton
Format: Article
Language:English
Published: Public Library of Science (PLoS) 2015-01-01
Series:PLoS ONE
Online Access:https://doi.org/10.1371/journal.pone.0137585
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author Sara Konrath
Emily Falk
Andrea Fuhrel-Forbis
Mary Liu
James Swain
Richard Tolman
Rebecca Cunningham
Maureen Walton
author_facet Sara Konrath
Emily Falk
Andrea Fuhrel-Forbis
Mary Liu
James Swain
Richard Tolman
Rebecca Cunningham
Maureen Walton
author_sort Sara Konrath
collection DOAJ
description To what extent can simple mental exercises cause shifts in empathic habits? Can we use mobile technology to make people more empathic? It may depend on how empathy is measured. Scholars have identified a number of different facets and correlates of empathy. This study is among the first to take a comprehensive, multidimensional approach to empathy to determine how empathy training could affect these different facets and correlates. In doing so, we can learn more about empathy and its multifaceted nature. Participants (N = 90) were randomly assigned to receive either an empathy-building text message program (Text to Connect) or one of two control conditions (active versus passive). Respondents completed measures of dispositional empathy (i.e. self-perceptions of being an empathic person), affective empathy (i.e. motivations to help, immediate feelings of empathic concern), and prosocial behavior (i.e. self-reports and observer-reports) at baseline, and then again after the 14 day intervention period. We found that empathy-building messages increased affective indicators of empathy and prosocial behaviors, but actually decreased self-perceptions of empathy, relative to control messages. Although the brief text messaging intervention did not consistently impact empathy-related personality traits, it holds promise for the use of mobile technology for changing empathic motivations and behaviors.
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spelling doaj.art-c64322bd05c944c29e74d5722b3d8ef62023-07-31T05:31:12ZengPublic Library of Science (PLoS)PLoS ONE1932-62032015-01-01109e013758510.1371/journal.pone.0137585Can Text Messages Increase Empathy and Prosocial Behavior? The Development and Initial Validation of Text to Connect.Sara KonrathEmily FalkAndrea Fuhrel-ForbisMary LiuJames SwainRichard TolmanRebecca CunninghamMaureen WaltonTo what extent can simple mental exercises cause shifts in empathic habits? Can we use mobile technology to make people more empathic? It may depend on how empathy is measured. Scholars have identified a number of different facets and correlates of empathy. This study is among the first to take a comprehensive, multidimensional approach to empathy to determine how empathy training could affect these different facets and correlates. In doing so, we can learn more about empathy and its multifaceted nature. Participants (N = 90) were randomly assigned to receive either an empathy-building text message program (Text to Connect) or one of two control conditions (active versus passive). Respondents completed measures of dispositional empathy (i.e. self-perceptions of being an empathic person), affective empathy (i.e. motivations to help, immediate feelings of empathic concern), and prosocial behavior (i.e. self-reports and observer-reports) at baseline, and then again after the 14 day intervention period. We found that empathy-building messages increased affective indicators of empathy and prosocial behaviors, but actually decreased self-perceptions of empathy, relative to control messages. Although the brief text messaging intervention did not consistently impact empathy-related personality traits, it holds promise for the use of mobile technology for changing empathic motivations and behaviors.https://doi.org/10.1371/journal.pone.0137585
spellingShingle Sara Konrath
Emily Falk
Andrea Fuhrel-Forbis
Mary Liu
James Swain
Richard Tolman
Rebecca Cunningham
Maureen Walton
Can Text Messages Increase Empathy and Prosocial Behavior? The Development and Initial Validation of Text to Connect.
PLoS ONE
title Can Text Messages Increase Empathy and Prosocial Behavior? The Development and Initial Validation of Text to Connect.
title_full Can Text Messages Increase Empathy and Prosocial Behavior? The Development and Initial Validation of Text to Connect.
title_fullStr Can Text Messages Increase Empathy and Prosocial Behavior? The Development and Initial Validation of Text to Connect.
title_full_unstemmed Can Text Messages Increase Empathy and Prosocial Behavior? The Development and Initial Validation of Text to Connect.
title_short Can Text Messages Increase Empathy and Prosocial Behavior? The Development and Initial Validation of Text to Connect.
title_sort can text messages increase empathy and prosocial behavior the development and initial validation of text to connect
url https://doi.org/10.1371/journal.pone.0137585
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