Predictors of No-Show in Neurology Clinics

In this study, we aim to identify predictors of a no-show in neurology clinics at our institution. We conducted a retrospective review of neurology clinics from July 2013 through September 2018. We compared odds ratio of patients who missed appointments (no-show) to those who were present at appoint...

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Main Authors: Hisham Elkhider, Rohan Sharma, Sen Sheng, Jeff Thostenson, Nidhi Kapoor, Poornachand Veerapaneni, Suman Siddamreddy, Faisal Ibrahim, Sisira Yadala, Sanjeeva Onteddu, Krishna Nalleballe
Format: Article
Language:English
Published: MDPI AG 2022-03-01
Series:Healthcare
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Online Access:https://www.mdpi.com/2227-9032/10/4/599
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author Hisham Elkhider
Rohan Sharma
Sen Sheng
Jeff Thostenson
Nidhi Kapoor
Poornachand Veerapaneni
Suman Siddamreddy
Faisal Ibrahim
Sisira Yadala
Sanjeeva Onteddu
Krishna Nalleballe
author_facet Hisham Elkhider
Rohan Sharma
Sen Sheng
Jeff Thostenson
Nidhi Kapoor
Poornachand Veerapaneni
Suman Siddamreddy
Faisal Ibrahim
Sisira Yadala
Sanjeeva Onteddu
Krishna Nalleballe
author_sort Hisham Elkhider
collection DOAJ
description In this study, we aim to identify predictors of a no-show in neurology clinics at our institution. We conducted a retrospective review of neurology clinics from July 2013 through September 2018. We compared odds ratio of patients who missed appointments (no-show) to those who were present at appointments (show) in terms of age, lead-time, subspecialty, race, gender, quarter of the year, insurance type, and distance from hospital. There were 60,012 (84%) show and 11,166 (16%) no-show patients. With each day increase in lead time, odds of no-show increased by a factor of 1.0019 (<i>p</i> < 0.0001). Odds of no-show were higher in younger (<i>p</i> ≤ 0.0001, OR = 0.49) compared to older (age ≥ 60) patients and in women (<i>p</i> < 0.001, OR = 1.1352) compared to men. They were higher in Black/African American (<i>p</i> < 0.0001, OR = 1.4712) and lower in Asian (<i>p</i> = 0.03, OR = 0.6871) and American Indian/Alaskan Native (<i>p</i> = 0.055, OR = 0.6318) as compared to White/Caucasian. Patients with Medicare (<i>p</i> < 0.0001, OR = 1.5127) and Medicaid (<i>p</i> < 0.0001, OR = 1.3354) had higher odds of no-show compared to other insurance. Young age, female, Black/African American, long lead time to clinic appointments, Medicaid/Medicare insurance, and certain subspecialties (resident and stroke clinics) are associated with high odds of no show. Possible suggested interventions include better communication and flexible appointments for the high-risk groups as well as utilizing telemedicine.
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spelling doaj.art-c68cc5c38a4a44e0ac06979be6a7e56d2023-12-01T20:58:21ZengMDPI AGHealthcare2227-90322022-03-0110459910.3390/healthcare10040599Predictors of No-Show in Neurology ClinicsHisham Elkhider0Rohan Sharma1Sen Sheng2Jeff Thostenson3Nidhi Kapoor4Poornachand Veerapaneni5Suman Siddamreddy6Faisal Ibrahim7Sisira Yadala8Sanjeeva Onteddu9Krishna Nalleballe10Department of Neurology, University of Arkansas for Medical Sciences, Little Rock, AR 72205, USADepartment of Neurology, University of Arkansas for Medical Sciences, Little Rock, AR 72205, USANeurology Department Epilepsy Division, University of Pittsburgh Medical Center, Pittsburgh, PA 15213, USACollege of Public Health, University of Arkansas for Medical Sciences, Little Rock, AR 72205, USADepartment of Neurology, University of Arkansas for Medical Sciences, Little Rock, AR 72205, USADepartment of Neurology, University of Arkansas for Medical Sciences, Little Rock, AR 72205, USADepartment of Internal Medicine, Baptist Health, North Little Rock, AR 72117, USADepartment of Neurology, Cleveland Clinic Foundation, Cleveland, OH 44195, USADepartment of Neurology, University of Arkansas for Medical Sciences, Little Rock, AR 72205, USADepartment of Neurology, University of Arkansas for Medical Sciences, Little Rock, AR 72205, USADepartment of Neurology, University of Arkansas for Medical Sciences, Little Rock, AR 72205, USAIn this study, we aim to identify predictors of a no-show in neurology clinics at our institution. We conducted a retrospective review of neurology clinics from July 2013 through September 2018. We compared odds ratio of patients who missed appointments (no-show) to those who were present at appointments (show) in terms of age, lead-time, subspecialty, race, gender, quarter of the year, insurance type, and distance from hospital. There were 60,012 (84%) show and 11,166 (16%) no-show patients. With each day increase in lead time, odds of no-show increased by a factor of 1.0019 (<i>p</i> < 0.0001). Odds of no-show were higher in younger (<i>p</i> ≤ 0.0001, OR = 0.49) compared to older (age ≥ 60) patients and in women (<i>p</i> < 0.001, OR = 1.1352) compared to men. They were higher in Black/African American (<i>p</i> < 0.0001, OR = 1.4712) and lower in Asian (<i>p</i> = 0.03, OR = 0.6871) and American Indian/Alaskan Native (<i>p</i> = 0.055, OR = 0.6318) as compared to White/Caucasian. Patients with Medicare (<i>p</i> < 0.0001, OR = 1.5127) and Medicaid (<i>p</i> < 0.0001, OR = 1.3354) had higher odds of no-show compared to other insurance. Young age, female, Black/African American, long lead time to clinic appointments, Medicaid/Medicare insurance, and certain subspecialties (resident and stroke clinics) are associated with high odds of no show. Possible suggested interventions include better communication and flexible appointments for the high-risk groups as well as utilizing telemedicine.https://www.mdpi.com/2227-9032/10/4/599neurology clinicno-showCOVID-19
spellingShingle Hisham Elkhider
Rohan Sharma
Sen Sheng
Jeff Thostenson
Nidhi Kapoor
Poornachand Veerapaneni
Suman Siddamreddy
Faisal Ibrahim
Sisira Yadala
Sanjeeva Onteddu
Krishna Nalleballe
Predictors of No-Show in Neurology Clinics
Healthcare
neurology clinic
no-show
COVID-19
title Predictors of No-Show in Neurology Clinics
title_full Predictors of No-Show in Neurology Clinics
title_fullStr Predictors of No-Show in Neurology Clinics
title_full_unstemmed Predictors of No-Show in Neurology Clinics
title_short Predictors of No-Show in Neurology Clinics
title_sort predictors of no show in neurology clinics
topic neurology clinic
no-show
COVID-19
url https://www.mdpi.com/2227-9032/10/4/599
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