Linking work engagement of emergency physicians to patient centricity in underdeveloped regions
Orientation: Health facilities in underdeveloped regions present their challenges in terms of research, especially regarding the work engagement (WE) of health workers, in this case, emergency physicians. Adjustments to existing research models are needed to obtain accurate responses. Patient centri...
| Main Authors: | , |
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| Format: | Article |
| Language: | English |
| Published: |
AOSIS
2022-09-01
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| Series: | SA Journal of Human Resource Management |
| Subjects: | |
| Online Access: | https://sajhrm.co.za/index.php/sajhrm/article/view/1971 |
| _version_ | 1811181635474817024 |
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| author | Andy Andy Ferdi Antonio |
| author_facet | Andy Andy Ferdi Antonio |
| author_sort | Andy Andy |
| collection | DOAJ |
| description | Orientation: Health facilities in underdeveloped regions present their challenges in terms of research, especially regarding the work engagement (WE) of health workers, in this case, emergency physicians. Adjustments to existing research models are needed to obtain accurate responses. Patient centricity (PC) as a new term in healthcare is the estimated variable in this study.
Research purpose: This study aimed to examine the relationship between the antecedents of WE and PC in emergency physicians who worked at hospitals in underdeveloped regions in Indonesia, incorporating WE as a mediator.
Motivation for the study: Studies linking WE to PC have never been established. Furthermore, studies regarding WE have never been carried out in underdeveloped regions, and most of them are only limited to job resources as a benchmark.
Research design/approach, and method: A quantitative survey was conducted through a purposive sampling technique to collect data from emergency physicians in hospitals in East Nusa Tenggara. There are 183 eligible respondents, whose responses were analysed through partial least squares structural equation modelling (PLS-SEM).
Main findings: The direct link to WE was found to be predominated by physician autonomy and public service motivation. It was found that WE positively and significantly connected to PC. The PLS-predict resulted in large cross-validated redundancy for this model.
Practical/managerial implications: This study has implications for policymakers and hospital management in developing personal and job resources in optimising PC through WE.
Contribution/value-add: This study will show a new approach where WE can estimate PC, and this model can be replicated and tested in a larger population of physicians. |
| first_indexed | 2024-04-11T09:20:45Z |
| format | Article |
| id | doaj.art-c6e365707dd54daaaa19ee716205caf3 |
| institution | Directory Open Access Journal |
| issn | 1683-7584 2071-078X |
| language | English |
| last_indexed | 2024-04-11T09:20:45Z |
| publishDate | 2022-09-01 |
| publisher | AOSIS |
| record_format | Article |
| series | SA Journal of Human Resource Management |
| spelling | doaj.art-c6e365707dd54daaaa19ee716205caf32022-12-22T04:32:13ZengAOSISSA Journal of Human Resource Management1683-75842071-078X2022-09-01200e1e1410.4102/sajhrm.v20i0.1971674Linking work engagement of emergency physicians to patient centricity in underdeveloped regionsAndy Andy0Ferdi Antonio1Department of Hospital Administration, Faculty of Economics and Business, Universitas Pelita Harapan, South JakartaDepartment of Hospital Administration, Faculty of Economics and Business, Universitas Pelita Harapan, South JakartaOrientation: Health facilities in underdeveloped regions present their challenges in terms of research, especially regarding the work engagement (WE) of health workers, in this case, emergency physicians. Adjustments to existing research models are needed to obtain accurate responses. Patient centricity (PC) as a new term in healthcare is the estimated variable in this study. Research purpose: This study aimed to examine the relationship between the antecedents of WE and PC in emergency physicians who worked at hospitals in underdeveloped regions in Indonesia, incorporating WE as a mediator. Motivation for the study: Studies linking WE to PC have never been established. Furthermore, studies regarding WE have never been carried out in underdeveloped regions, and most of them are only limited to job resources as a benchmark. Research design/approach, and method: A quantitative survey was conducted through a purposive sampling technique to collect data from emergency physicians in hospitals in East Nusa Tenggara. There are 183 eligible respondents, whose responses were analysed through partial least squares structural equation modelling (PLS-SEM). Main findings: The direct link to WE was found to be predominated by physician autonomy and public service motivation. It was found that WE positively and significantly connected to PC. The PLS-predict resulted in large cross-validated redundancy for this model. Practical/managerial implications: This study has implications for policymakers and hospital management in developing personal and job resources in optimising PC through WE. Contribution/value-add: This study will show a new approach where WE can estimate PC, and this model can be replicated and tested in a larger population of physicians.https://sajhrm.co.za/index.php/sajhrm/article/view/1971work engagementpatient centricityemergency physiciansocial exchange theorypls-sem |
| spellingShingle | Andy Andy Ferdi Antonio Linking work engagement of emergency physicians to patient centricity in underdeveloped regions SA Journal of Human Resource Management work engagement patient centricity emergency physician social exchange theory pls-sem |
| title | Linking work engagement of emergency physicians to patient centricity in underdeveloped regions |
| title_full | Linking work engagement of emergency physicians to patient centricity in underdeveloped regions |
| title_fullStr | Linking work engagement of emergency physicians to patient centricity in underdeveloped regions |
| title_full_unstemmed | Linking work engagement of emergency physicians to patient centricity in underdeveloped regions |
| title_short | Linking work engagement of emergency physicians to patient centricity in underdeveloped regions |
| title_sort | linking work engagement of emergency physicians to patient centricity in underdeveloped regions |
| topic | work engagement patient centricity emergency physician social exchange theory pls-sem |
| url | https://sajhrm.co.za/index.php/sajhrm/article/view/1971 |
| work_keys_str_mv | AT andyandy linkingworkengagementofemergencyphysicianstopatientcentricityinunderdevelopedregions AT ferdiantonio linkingworkengagementofemergencyphysicianstopatientcentricityinunderdevelopedregions |