Digital Human Resource Management: An Approach to Creating Organizational Agility in the Public Sector in the Digital Economy Era (A Study on the Public Sector Banking Network in Iran)
Objective: Digitalization and agility are the dominant features of the gig economy. Therefore, it is crucial to consider digital transformation and organizational agility in both the public and private sectors. The level of preparedness of the public sector for the digital transformation as a new ap...
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| Format: | Article |
| Language: | fas |
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University of Tehran
2021-12-01
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| Series: | مدیریت دولتی |
| Subjects: | |
| Online Access: | https://jipa.ut.ac.ir/article_86531_275fd27ab6dfebabadb9a682d23b2dcd.pdf |
| _version_ | 1817985552491741184 |
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| author | Hasan Boudlaie Mohammadhosein Kenarroodi Hamed Ebadi Akbar Bahmani |
| author_facet | Hasan Boudlaie Mohammadhosein Kenarroodi Hamed Ebadi Akbar Bahmani |
| author_sort | Hasan Boudlaie |
| collection | DOAJ |
| description | Objective: Digitalization and agility are the dominant features of the gig economy. Therefore, it is crucial to consider digital transformation and organizational agility in both the public and private sectors. The level of preparedness of the public sector for the digital transformation as a new approach to employee management and enhancement of the capabilities of public sector organizations is also of high significance. This relatively new concept includes the use of web-based technologies to optimize processes and create better results in human resource management (HRM). The purpose of the present qualitative research was to present a model for digital HRM in the public sector to fit in the digital era. Methods: Qualitative research method was used to conduct the present study. To achieve the research objective, data was collected through semi-structured interviews with 36 human resource experts in the public banking network (including 8 banks), who were selected using the purposive sampling method.Results: The findings of this study consisted of 4 comprehensive themes, 15 organizing themes, and 58 basic themes, which were obtained in three stages of coding. The comprehensive themes were digital architecture, digital ecosystem, the drivers of digital HRM, and the digital HRM outcomes.Conclusion: The obtained results indicated that the public sector requires digital HRM to create agility in the gig economy. As an innovative and inevitable strategy, public sector organizations need digital HRM to improve their agility of the public sector banking network and facilitate the transformation and the transition to the digital economy. Unfortunately, there is currently a major weakness in the knowledge and practice of digital HRM in the public sector. The present study considered this issue and some new concepts that have not been mentioned in the existing literature. |
| first_indexed | 2024-04-13T23:58:42Z |
| format | Article |
| id | doaj.art-c7115a98c4fc46498c957cefc6ecc8ad |
| institution | Directory Open Access Journal |
| issn | 2008-5877 2423-5342 |
| language | fas |
| last_indexed | 2024-04-13T23:58:42Z |
| publishDate | 2021-12-01 |
| publisher | University of Tehran |
| record_format | Article |
| series | مدیریت دولتی |
| spelling | doaj.art-c7115a98c4fc46498c957cefc6ecc8ad2022-12-22T02:23:46ZfasUniversity of Tehranمدیریت دولتی2008-58772423-53422021-12-0113476678510.22059/jipa.2022.333338.305186531Digital Human Resource Management: An Approach to Creating Organizational Agility in the Public Sector in the Digital Economy Era (A Study on the Public Sector Banking Network in Iran)Hasan Boudlaie0Mohammadhosein Kenarroodi1Hamed Ebadi2Akbar Bahmani3Assistant Prof. Department of Social and Behavioral Sciences, Kish International Campus, University of Tehran, Kish, Iran.Ph.D. Candidate, Department of Business Management, Faculty of Social and Behavioral Sciences, Kish International Campus, University of Tehran, Kish, Iran.MSc. Student, Department of Business Administration, Faculty of Industrial Engineering, Khajeh Nasir Toosi University, Tehran, Iran.Assistant Prof., Department of Public Administration, Payame Noor University, Tehran, Iran.Objective: Digitalization and agility are the dominant features of the gig economy. Therefore, it is crucial to consider digital transformation and organizational agility in both the public and private sectors. The level of preparedness of the public sector for the digital transformation as a new approach to employee management and enhancement of the capabilities of public sector organizations is also of high significance. This relatively new concept includes the use of web-based technologies to optimize processes and create better results in human resource management (HRM). The purpose of the present qualitative research was to present a model for digital HRM in the public sector to fit in the digital era. Methods: Qualitative research method was used to conduct the present study. To achieve the research objective, data was collected through semi-structured interviews with 36 human resource experts in the public banking network (including 8 banks), who were selected using the purposive sampling method.Results: The findings of this study consisted of 4 comprehensive themes, 15 organizing themes, and 58 basic themes, which were obtained in three stages of coding. The comprehensive themes were digital architecture, digital ecosystem, the drivers of digital HRM, and the digital HRM outcomes.Conclusion: The obtained results indicated that the public sector requires digital HRM to create agility in the gig economy. As an innovative and inevitable strategy, public sector organizations need digital HRM to improve their agility of the public sector banking network and facilitate the transformation and the transition to the digital economy. Unfortunately, there is currently a major weakness in the knowledge and practice of digital HRM in the public sector. The present study considered this issue and some new concepts that have not been mentioned in the existing literature.https://jipa.ut.ac.ir/article_86531_275fd27ab6dfebabadb9a682d23b2dcd.pdfdigital architecturedigital ecosystemdrivers of digital hrmdigital hrm outcomespublic sector |
| spellingShingle | Hasan Boudlaie Mohammadhosein Kenarroodi Hamed Ebadi Akbar Bahmani Digital Human Resource Management: An Approach to Creating Organizational Agility in the Public Sector in the Digital Economy Era (A Study on the Public Sector Banking Network in Iran) مدیریت دولتی digital architecture digital ecosystem drivers of digital hrm digital hrm outcomes public sector |
| title | Digital Human Resource Management: An Approach to Creating Organizational Agility in the Public Sector in the Digital Economy Era (A Study on the Public Sector Banking Network in Iran) |
| title_full | Digital Human Resource Management: An Approach to Creating Organizational Agility in the Public Sector in the Digital Economy Era (A Study on the Public Sector Banking Network in Iran) |
| title_fullStr | Digital Human Resource Management: An Approach to Creating Organizational Agility in the Public Sector in the Digital Economy Era (A Study on the Public Sector Banking Network in Iran) |
| title_full_unstemmed | Digital Human Resource Management: An Approach to Creating Organizational Agility in the Public Sector in the Digital Economy Era (A Study on the Public Sector Banking Network in Iran) |
| title_short | Digital Human Resource Management: An Approach to Creating Organizational Agility in the Public Sector in the Digital Economy Era (A Study on the Public Sector Banking Network in Iran) |
| title_sort | digital human resource management an approach to creating organizational agility in the public sector in the digital economy era a study on the public sector banking network in iran |
| topic | digital architecture digital ecosystem drivers of digital hrm digital hrm outcomes public sector |
| url | https://jipa.ut.ac.ir/article_86531_275fd27ab6dfebabadb9a682d23b2dcd.pdf |
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