Location-based monitoring in production environments: does transparency help to increase the acceptance of monitoring?
ABSTRACTIn the context of smart manufacturing, the technical development of monitoring systems has made it possible to track employees with the same systems that are used to track assets. This study contributes to our understanding of the acceptance of location-based monitoring of employees and inve...
| Main Authors: | , , , , |
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| Format: | Article |
| Language: | English |
| Published: |
Taylor & Francis Group
2023-12-01
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| Series: | Production and Manufacturing Research: An Open Access Journal |
| Subjects: | |
| Online Access: | https://www.tandfonline.com/doi/10.1080/21693277.2022.2160387 |
| _version_ | 1827339190877028352 |
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| author | Christian Jandl Setareh Zafari Florian Taurer Martina Hartner-Tiefenthaler Sebastian Schlund |
| author_facet | Christian Jandl Setareh Zafari Florian Taurer Martina Hartner-Tiefenthaler Sebastian Schlund |
| author_sort | Christian Jandl |
| collection | DOAJ |
| description | ABSTRACTIn the context of smart manufacturing, the technical development of monitoring systems has made it possible to track employees with the same systems that are used to track assets. This study contributes to our understanding of the acceptance of location-based monitoring of employees and investigates how the perceived privacy risk regarding monitoring can be tackled by examining the role of transparency and the perceived value of monitoring. We designed an experimental setting in which students assembled a 3D printer and manipulated transparency with two conditions: a detailed explanation of monitoring during the task vs. monitoring without any explanation. The results show that the higher the privacy concerns and perceived risks were, the lower was the acceptance for monitoring. However, the negative effect of perceived risk diminishes when both, transparency and the value of monitoring are high, but becomes even stronger when only transparency is high and perceived value is low. |
| first_indexed | 2024-03-07T19:47:43Z |
| format | Article |
| id | doaj.art-c7234629a76a4bfca0cfcad69d804652 |
| institution | Directory Open Access Journal |
| issn | 2169-3277 |
| language | English |
| last_indexed | 2024-03-07T19:47:43Z |
| publishDate | 2023-12-01 |
| publisher | Taylor & Francis Group |
| record_format | Article |
| series | Production and Manufacturing Research: An Open Access Journal |
| spelling | doaj.art-c7234629a76a4bfca0cfcad69d8046522024-02-28T19:28:41ZengTaylor & Francis GroupProduction and Manufacturing Research: An Open Access Journal2169-32772023-12-0111110.1080/21693277.2022.2160387Location-based monitoring in production environments: does transparency help to increase the acceptance of monitoring?Christian Jandl0Setareh Zafari1Florian Taurer2Martina Hartner-Tiefenthaler3Sebastian Schlund4Department Media Technologies, Institute of Creative\Media/Technologies, St. Pölten, AustriaFaculty of Mechanical and Indusrial Engineering, Institute of Management Science, TU Wien, Wien, AustriaDepartment Media Technologies, Institute of Creative\Media/Technologies, St. Pölten, AustriaFaculty of Mechanical and Indusrial Engineering, Institute of Management Science, TU Wien, Wien, AustriaFaculty of Mechanical and Indusrial Engineering, Institute of Management Science, TU Wien, Wien, AustriaABSTRACTIn the context of smart manufacturing, the technical development of monitoring systems has made it possible to track employees with the same systems that are used to track assets. This study contributes to our understanding of the acceptance of location-based monitoring of employees and investigates how the perceived privacy risk regarding monitoring can be tackled by examining the role of transparency and the perceived value of monitoring. We designed an experimental setting in which students assembled a 3D printer and manipulated transparency with two conditions: a detailed explanation of monitoring during the task vs. monitoring without any explanation. The results show that the higher the privacy concerns and perceived risks were, the lower was the acceptance for monitoring. However, the negative effect of perceived risk diminishes when both, transparency and the value of monitoring are high, but becomes even stronger when only transparency is high and perceived value is low.https://www.tandfonline.com/doi/10.1080/21693277.2022.2160387Privacyemployee location monitoringtracking and tracingtransparency |
| spellingShingle | Christian Jandl Setareh Zafari Florian Taurer Martina Hartner-Tiefenthaler Sebastian Schlund Location-based monitoring in production environments: does transparency help to increase the acceptance of monitoring? Production and Manufacturing Research: An Open Access Journal Privacy employee location monitoring tracking and tracing transparency |
| title | Location-based monitoring in production environments: does transparency help to increase the acceptance of monitoring? |
| title_full | Location-based monitoring in production environments: does transparency help to increase the acceptance of monitoring? |
| title_fullStr | Location-based monitoring in production environments: does transparency help to increase the acceptance of monitoring? |
| title_full_unstemmed | Location-based monitoring in production environments: does transparency help to increase the acceptance of monitoring? |
| title_short | Location-based monitoring in production environments: does transparency help to increase the acceptance of monitoring? |
| title_sort | location based monitoring in production environments does transparency help to increase the acceptance of monitoring |
| topic | Privacy employee location monitoring tracking and tracing transparency |
| url | https://www.tandfonline.com/doi/10.1080/21693277.2022.2160387 |
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