Challenges in Using AI in Online Commerce

With the sharp rise in digitalization, we see an increase in human-machine interaction. In the context of the pandemic, online commerce has risen sharply and so have the challenges both retailers and customers face. This article explains the role of Industry 4.0 in accelerating economic development...

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Main Authors: Diane Corina Paula Vancea, Andrei Nemirschi
Format: Article
Language:English
Published: Ovidius University Press 2020-01-01
Series:Ovidius University Annals: Economic Sciences Series
Subjects:
Online Access:https://stec.univ-ovidius.ro/html/anale/RO/wp-content/uploads/2021/03/Section%203/56.pdf
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author Diane Corina Paula Vancea
Andrei Nemirschi
author_facet Diane Corina Paula Vancea
Andrei Nemirschi
author_sort Diane Corina Paula Vancea
collection DOAJ
description With the sharp rise in digitalization, we see an increase in human-machine interaction. In the context of the pandemic, online commerce has risen sharply and so have the challenges both retailers and customers face. This article explains the role of Industry 4.0 in accelerating economic development in general, it defines the categories of bots (robots) that can be used in different types of activities/services, it presents the challenges, advantages - disadvantages of technology and of artificial intelligence use in global development. We present an analysis of the current general situation while investigating the future trends regarding the increasingly accelerated use of artificial intelligence in industry and services. The article is based on studies conducted during this period regarding the role of artificial intelligence in the current economic context, as well as those regarding the human-machine relationship. It represents a kind of explanatory research on this huge challenge caused by unprecedented scientific and technological development.
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spelling doaj.art-c7507dc6789d471795e6c650e07d2e0b2022-12-21T22:24:44ZengOvidius University PressOvidius University Annals: Economic Sciences Series2393-31272393-31272020-01-01XX2559563Challenges in Using AI in Online CommerceDiane Corina Paula Vancea0Andrei Nemirschi1“Ovidius” University of ConstantaNAWith the sharp rise in digitalization, we see an increase in human-machine interaction. In the context of the pandemic, online commerce has risen sharply and so have the challenges both retailers and customers face. This article explains the role of Industry 4.0 in accelerating economic development in general, it defines the categories of bots (robots) that can be used in different types of activities/services, it presents the challenges, advantages - disadvantages of technology and of artificial intelligence use in global development. We present an analysis of the current general situation while investigating the future trends regarding the increasingly accelerated use of artificial intelligence in industry and services. The article is based on studies conducted during this period regarding the role of artificial intelligence in the current economic context, as well as those regarding the human-machine relationship. It represents a kind of explanatory research on this huge challenge caused by unprecedented scientific and technological development.https://stec.univ-ovidius.ro/html/anale/RO/wp-content/uploads/2021/03/Section%203/56.pdfonline commercemachine learningindustry 4.0the fourth industrial revolutionrpa
spellingShingle Diane Corina Paula Vancea
Andrei Nemirschi
Challenges in Using AI in Online Commerce
Ovidius University Annals: Economic Sciences Series
online commerce
machine learning
industry 4.0
the fourth industrial revolution
rpa
title Challenges in Using AI in Online Commerce
title_full Challenges in Using AI in Online Commerce
title_fullStr Challenges in Using AI in Online Commerce
title_full_unstemmed Challenges in Using AI in Online Commerce
title_short Challenges in Using AI in Online Commerce
title_sort challenges in using ai in online commerce
topic online commerce
machine learning
industry 4.0
the fourth industrial revolution
rpa
url https://stec.univ-ovidius.ro/html/anale/RO/wp-content/uploads/2021/03/Section%203/56.pdf
work_keys_str_mv AT dianecorinapaulavancea challengesinusingaiinonlinecommerce
AT andreinemirschi challengesinusingaiinonlinecommerce