Exploring Information and Communication Technologies as Driving Forces in Hotel SMEs Performance: Influence of Corporate Social Responsibility
This paper aims to analyze whether Corporate Social Responsibility (CSR) can be considered as a mediator variable on the relationship among Information and Communication Technologies (ICT) adoption and SMEs performance in the hotel industry due to the lack of general consensus on the direction of th...
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| Format: | Article |
| Language: | English |
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MDPI AG
2022-10-01
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| Series: | Mathematics |
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| Online Access: | https://www.mdpi.com/2227-7390/10/19/3629 |
| _version_ | 1797478153954787328 |
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| author | José Manuel Santos-Jaén Ana León-Gómez Daniel Ruiz-Palomo Francisca García-Lopera María del Carmen Valls Martínez |
| author_facet | José Manuel Santos-Jaén Ana León-Gómez Daniel Ruiz-Palomo Francisca García-Lopera María del Carmen Valls Martínez |
| author_sort | José Manuel Santos-Jaén |
| collection | DOAJ |
| description | This paper aims to analyze whether Corporate Social Responsibility (CSR) can be considered as a mediator variable on the relationship among Information and Communication Technologies (ICT) adoption and SMEs performance in the hotel industry due to the lack of general consensus on the direction of this relationship. Furthermore, future expectations about the economic cycle might be a determining factor in business decision-making. Therefore, we also analyze whether these expectations influence hotel managers to adopt CSR strategies and, indeed, influences on the hotel’s performance. To this end, partial least squares structural equation modeling (PLS-SEM) is applied to a sample of 117 Spanish hotel SMEs. These results have practical implications in considering ICT adoption as a source of competitive advantage that will facilitate the implementation of CSR practices in hotels, thus improving firm performance. |
| first_indexed | 2024-03-09T21:27:56Z |
| format | Article |
| id | doaj.art-c762aee801eb42779e4cad5ca71e9455 |
| institution | Directory Open Access Journal |
| issn | 2227-7390 |
| language | English |
| last_indexed | 2024-03-09T21:27:56Z |
| publishDate | 2022-10-01 |
| publisher | MDPI AG |
| record_format | Article |
| series | Mathematics |
| spelling | doaj.art-c762aee801eb42779e4cad5ca71e94552023-11-23T21:04:44ZengMDPI AGMathematics2227-73902022-10-011019362910.3390/math10193629Exploring Information and Communication Technologies as Driving Forces in Hotel SMEs Performance: Influence of Corporate Social ResponsibilityJosé Manuel Santos-Jaén0Ana León-Gómez1Daniel Ruiz-Palomo2Francisca García-Lopera3María del Carmen Valls Martínez4Department of Accounting and Finance, University of Murcia, 30100 Murcia, SpainDepartment of Finance and Accounting, University of Malaga, 29016 Málaga, SpainDepartment of Finance and Accounting, University of Malaga, 29016 Málaga, SpainDepartment of Applied Economics (Mathematics), University of Malaga, 29016 Málaga, SpainEconomics and Business Department, University of Almeria, 04120 Almería, SpainThis paper aims to analyze whether Corporate Social Responsibility (CSR) can be considered as a mediator variable on the relationship among Information and Communication Technologies (ICT) adoption and SMEs performance in the hotel industry due to the lack of general consensus on the direction of this relationship. Furthermore, future expectations about the economic cycle might be a determining factor in business decision-making. Therefore, we also analyze whether these expectations influence hotel managers to adopt CSR strategies and, indeed, influences on the hotel’s performance. To this end, partial least squares structural equation modeling (PLS-SEM) is applied to a sample of 117 Spanish hotel SMEs. These results have practical implications in considering ICT adoption as a source of competitive advantage that will facilitate the implementation of CSR practices in hotels, thus improving firm performance.https://www.mdpi.com/2227-7390/10/19/3629corporate social responsibilityfuture expectationsICT adoptionhotel performancepartial least square structural equation modelling (PLS-SEM) |
| spellingShingle | José Manuel Santos-Jaén Ana León-Gómez Daniel Ruiz-Palomo Francisca García-Lopera María del Carmen Valls Martínez Exploring Information and Communication Technologies as Driving Forces in Hotel SMEs Performance: Influence of Corporate Social Responsibility Mathematics corporate social responsibility future expectations ICT adoption hotel performance partial least square structural equation modelling (PLS-SEM) |
| title | Exploring Information and Communication Technologies as Driving Forces in Hotel SMEs Performance: Influence of Corporate Social Responsibility |
| title_full | Exploring Information and Communication Technologies as Driving Forces in Hotel SMEs Performance: Influence of Corporate Social Responsibility |
| title_fullStr | Exploring Information and Communication Technologies as Driving Forces in Hotel SMEs Performance: Influence of Corporate Social Responsibility |
| title_full_unstemmed | Exploring Information and Communication Technologies as Driving Forces in Hotel SMEs Performance: Influence of Corporate Social Responsibility |
| title_short | Exploring Information and Communication Technologies as Driving Forces in Hotel SMEs Performance: Influence of Corporate Social Responsibility |
| title_sort | exploring information and communication technologies as driving forces in hotel smes performance influence of corporate social responsibility |
| topic | corporate social responsibility future expectations ICT adoption hotel performance partial least square structural equation modelling (PLS-SEM) |
| url | https://www.mdpi.com/2227-7390/10/19/3629 |
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