Social risks and social needs in a health insurance exchange sample: a longitudinal evaluation of utilization

Abstract Background Health systems are increasingly attempting to intervene on social adversity as a strategy to improve health care outcomes. To inform health system efforts to screen for social adversity, we sought to explore the stability of social risk and interest in assistance over time and to...

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Main Authors: Cara C. Lewis, Salene M. W. Jones, Robert Wellman, Adam L. Sharp, Laura M. Gottlieb, Matthew P. Banegas, Emilia De Marchis, John F. Steiner
Format: Article
Language:English
Published: BMC 2022-11-01
Series:BMC Health Services Research
Subjects:
Online Access:https://doi.org/10.1186/s12913-022-08740-6
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author Cara C. Lewis
Salene M. W. Jones
Robert Wellman
Adam L. Sharp
Laura M. Gottlieb
Matthew P. Banegas
Emilia De Marchis
John F. Steiner
author_facet Cara C. Lewis
Salene M. W. Jones
Robert Wellman
Adam L. Sharp
Laura M. Gottlieb
Matthew P. Banegas
Emilia De Marchis
John F. Steiner
author_sort Cara C. Lewis
collection DOAJ
description Abstract Background Health systems are increasingly attempting to intervene on social adversity as a strategy to improve health care outcomes. To inform health system efforts to screen for social adversity, we sought to explore the stability of social risk and interest in assistance over time and to evaluate whether the social risk was associated with subsequent healthcare utilization. Methods We surveyed Kaiser Permanente members receiving subsidies from the healthcare exchange in Southern California to assess their social risk and desire for assistance using the Accountable Health Communities instrument. A subset of initial respondents was randomized to be re-surveyed at either three or six months later. Results A total of 228 participants completed the survey at both time points. Social risks were moderate to strongly stable across three and six months (Kappa range = .59-.89); however, social adversity profiles that included participants’ desire for assistance were more labile (3-month Kappa = .52; 95% CI = .41-.64 & 6-month Kappa = .48; 95% CI = .36-.6). Only housing-related social risks were associated with an increase in acute care (emergency, urgent care) six months after initial screening; no other associations between social risk and utilization were observed. Conclusions This study suggests that screening for social risk may be appropriate at intervals of six months, or perhaps longer, but that assessing desire for assistance may need to occur more frequently. Housing risks were associated with increases in acute care. Health systems may need to engage in screening and referral to resources to improve overall care and ultimately patient total health.
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spelling doaj.art-c784d927003545d3bb810771c8ca3ae02022-12-22T04:17:26ZengBMCBMC Health Services Research1472-69632022-11-0122111010.1186/s12913-022-08740-6Social risks and social needs in a health insurance exchange sample: a longitudinal evaluation of utilizationCara C. Lewis0Salene M. W. Jones1Robert Wellman2Adam L. Sharp3Laura M. Gottlieb4Matthew P. Banegas5Emilia De Marchis6John F. Steiner7Kaiser Permanente Washington Health Research InstitutePublic Health Sciences Division, Fred Hutchinson Cancer Research CenterKaiser Permanente Washington Health Research InstituteResearch and Evaluation Department, Kaiser Permanente Southern CaliforniaCenter for Health and Community, University of California San FranciscoKaiser Permanente Center for Health ResearchDepartment of Family and Community Medicine, University of California San FranciscoInstitute of Health Research, Kaiser PermanenteAbstract Background Health systems are increasingly attempting to intervene on social adversity as a strategy to improve health care outcomes. To inform health system efforts to screen for social adversity, we sought to explore the stability of social risk and interest in assistance over time and to evaluate whether the social risk was associated with subsequent healthcare utilization. Methods We surveyed Kaiser Permanente members receiving subsidies from the healthcare exchange in Southern California to assess their social risk and desire for assistance using the Accountable Health Communities instrument. A subset of initial respondents was randomized to be re-surveyed at either three or six months later. Results A total of 228 participants completed the survey at both time points. Social risks were moderate to strongly stable across three and six months (Kappa range = .59-.89); however, social adversity profiles that included participants’ desire for assistance were more labile (3-month Kappa = .52; 95% CI = .41-.64 & 6-month Kappa = .48; 95% CI = .36-.6). Only housing-related social risks were associated with an increase in acute care (emergency, urgent care) six months after initial screening; no other associations between social risk and utilization were observed. Conclusions This study suggests that screening for social risk may be appropriate at intervals of six months, or perhaps longer, but that assessing desire for assistance may need to occur more frequently. Housing risks were associated with increases in acute care. Health systems may need to engage in screening and referral to resources to improve overall care and ultimately patient total health.https://doi.org/10.1186/s12913-022-08740-6Social RiskSocial NeedsHealth CareUtilizationLongitudinal
spellingShingle Cara C. Lewis
Salene M. W. Jones
Robert Wellman
Adam L. Sharp
Laura M. Gottlieb
Matthew P. Banegas
Emilia De Marchis
John F. Steiner
Social risks and social needs in a health insurance exchange sample: a longitudinal evaluation of utilization
BMC Health Services Research
Social Risk
Social Needs
Health Care
Utilization
Longitudinal
title Social risks and social needs in a health insurance exchange sample: a longitudinal evaluation of utilization
title_full Social risks and social needs in a health insurance exchange sample: a longitudinal evaluation of utilization
title_fullStr Social risks and social needs in a health insurance exchange sample: a longitudinal evaluation of utilization
title_full_unstemmed Social risks and social needs in a health insurance exchange sample: a longitudinal evaluation of utilization
title_short Social risks and social needs in a health insurance exchange sample: a longitudinal evaluation of utilization
title_sort social risks and social needs in a health insurance exchange sample a longitudinal evaluation of utilization
topic Social Risk
Social Needs
Health Care
Utilization
Longitudinal
url https://doi.org/10.1186/s12913-022-08740-6
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