How Are Business Actors Responsible for Consumer Losses in Default Cases? An Analysis of Indonesian Consumer Protection Law

Consumer protection is an integral part of healthy business activities. Default is one of the parties to the agreement which constitutes negligence to meet the conditions set forth in an agreement. This research aims to find out the form of responsibility of businesses for consumer losses due to def...

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Main Author: Mia Maulia Fajriana
Format: Article
Language:English
Published: Universitas Negeri Semarang 2021-04-01
Series:Journal of Law and Legal Reform
Subjects:
Online Access:https://journal.unnes.ac.id/sju/index.php/jllr/article/view/46614
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author Mia Maulia Fajriana
author_facet Mia Maulia Fajriana
author_sort Mia Maulia Fajriana
collection DOAJ
description Consumer protection is an integral part of healthy business activities. Default is one of the parties to the agreement which constitutes negligence to meet the conditions set forth in an agreement. This research aims to find out the form of responsibility of businesses for consumer losses due to default and a form of consumer protection for consumer losses due to default. The method of this research is an empirical legal research method or empirical juridical, which is where this empirical law research discusses how the law can operate in society (ius operatum). The results of the study explained that the Consumer Protection Act No. 8 of 1999 already has provided good protection to consumers. This is evident from its wide material coverage and provides maximum protection for consumers. One of them is by regulating the responsibility of businesses to losses experienced by consumers from the sale or transaction. The conclusion of this study shows that the responsibility of businesses for consumer losses due to default under Law No. 8 of 1999 on Consumer Protection can be done by continuing/canceling the agreement and indemnifying losses incurred as a result of the default. It is in accordance with the positive law that applies in Indonesia namely that a consumer if harmed in consuming goods or services, can sue the party that caused the loss. With the qualification of a default lawsuit or an act against the law.
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spelling doaj.art-c785dc32461c4e0da1595dd28580a9da2022-12-22T04:39:17ZengUniversitas Negeri SemarangJournal of Law and Legal Reform2715-09412715-09682021-04-012218719610.15294/jllr.v2i2.4661446614How Are Business Actors Responsible for Consumer Losses in Default Cases? An Analysis of Indonesian Consumer Protection LawMia Maulia Fajriana0Postgraduate Program, Master of Laws, Universitas Negeri SemarangConsumer protection is an integral part of healthy business activities. Default is one of the parties to the agreement which constitutes negligence to meet the conditions set forth in an agreement. This research aims to find out the form of responsibility of businesses for consumer losses due to default and a form of consumer protection for consumer losses due to default. The method of this research is an empirical legal research method or empirical juridical, which is where this empirical law research discusses how the law can operate in society (ius operatum). The results of the study explained that the Consumer Protection Act No. 8 of 1999 already has provided good protection to consumers. This is evident from its wide material coverage and provides maximum protection for consumers. One of them is by regulating the responsibility of businesses to losses experienced by consumers from the sale or transaction. The conclusion of this study shows that the responsibility of businesses for consumer losses due to default under Law No. 8 of 1999 on Consumer Protection can be done by continuing/canceling the agreement and indemnifying losses incurred as a result of the default. It is in accordance with the positive law that applies in Indonesia namely that a consumer if harmed in consuming goods or services, can sue the party that caused the loss. With the qualification of a default lawsuit or an act against the law.https://journal.unnes.ac.id/sju/index.php/jllr/article/view/46614defaultconsumer protectionresponsibility
spellingShingle Mia Maulia Fajriana
How Are Business Actors Responsible for Consumer Losses in Default Cases? An Analysis of Indonesian Consumer Protection Law
Journal of Law and Legal Reform
default
consumer protection
responsibility
title How Are Business Actors Responsible for Consumer Losses in Default Cases? An Analysis of Indonesian Consumer Protection Law
title_full How Are Business Actors Responsible for Consumer Losses in Default Cases? An Analysis of Indonesian Consumer Protection Law
title_fullStr How Are Business Actors Responsible for Consumer Losses in Default Cases? An Analysis of Indonesian Consumer Protection Law
title_full_unstemmed How Are Business Actors Responsible for Consumer Losses in Default Cases? An Analysis of Indonesian Consumer Protection Law
title_short How Are Business Actors Responsible for Consumer Losses in Default Cases? An Analysis of Indonesian Consumer Protection Law
title_sort how are business actors responsible for consumer losses in default cases an analysis of indonesian consumer protection law
topic default
consumer protection
responsibility
url https://journal.unnes.ac.id/sju/index.php/jllr/article/view/46614
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