Physician requirements for adoption of telehealth following the SARS-CoV-2 pandemic

Abstract It took the advent of SARS-CoV-2, a “black swan event”, to widely introduce telehealth, remote care, and virtual house calls. Prior to the epidemic (2019), the American Medical Association (AMA) conducted a routine study to compare physicians’ adoption of emerging technologies to a similar...

Full description

Bibliographic Details
Main Authors: Michael Hodgkins, Meg Barron, Shireesha Jevaji, Stacy Lloyd
Format: Article
Language:English
Published: Nature Portfolio 2021-02-01
Series:npj Digital Medicine
Online Access:https://doi.org/10.1038/s41746-021-00390-y
_version_ 1797641776763240448
author Michael Hodgkins
Meg Barron
Shireesha Jevaji
Stacy Lloyd
author_facet Michael Hodgkins
Meg Barron
Shireesha Jevaji
Stacy Lloyd
author_sort Michael Hodgkins
collection DOAJ
description Abstract It took the advent of SARS-CoV-2, a “black swan event”, to widely introduce telehealth, remote care, and virtual house calls. Prior to the epidemic (2019), the American Medical Association (AMA) conducted a routine study to compare physicians’ adoption of emerging technologies to a similar survey in 2016. Most notable was a doubling in the adoption of telehealth/virtual technology to 28% and increases in the use of remote monitoring and management for improved care (13–22%). These results may now seem insignificant when compared to the unprecedented surge in telehealth visits because of SARS-CoV-2. Even as this surge levels off and begins to decline, many observers believe we will continue to see a persistent increase in the use of virtual visits compared to face-to-face care. The requirements for adoption communicated by physicians in both the 2016 and 2019 surveys are now more relevant than ever: Is remote care as effective as in-person care and how best to determine when to use these modalities? How do I safeguard my patients and my practice from liability and privacy concerns? How do I optimize using these technologies in my practice and, especially integration with my EHR and workflows to improve efficiency? And how will a mix of virtual and in-person visits affect practice revenue and sustainability? Consumers have also expressed concerns about payment for virtual visits as well as privacy and quality of care. If telehealth and remote care are here to stay, continuing to track their impact during the current public health emergency is critically important to address so that policymakers and insurers will take necessary steps to ensure that the “new normal” will reflect a health care delivery model that can provide comparable or improved results today and into the future.
first_indexed 2024-03-11T13:50:31Z
format Article
id doaj.art-c7ccc177f7d24332a96db6d378671e37
institution Directory Open Access Journal
issn 2398-6352
language English
last_indexed 2024-03-11T13:50:31Z
publishDate 2021-02-01
publisher Nature Portfolio
record_format Article
series npj Digital Medicine
spelling doaj.art-c7ccc177f7d24332a96db6d378671e372023-11-02T09:19:55ZengNature Portfolionpj Digital Medicine2398-63522021-02-01411310.1038/s41746-021-00390-yPhysician requirements for adoption of telehealth following the SARS-CoV-2 pandemicMichael Hodgkins0Meg Barron1Shireesha Jevaji2Stacy Lloyd3American Medical AssociationAmerican Medical AssociationAmerican Medical AssociationAmerican Medical AssociationAbstract It took the advent of SARS-CoV-2, a “black swan event”, to widely introduce telehealth, remote care, and virtual house calls. Prior to the epidemic (2019), the American Medical Association (AMA) conducted a routine study to compare physicians’ adoption of emerging technologies to a similar survey in 2016. Most notable was a doubling in the adoption of telehealth/virtual technology to 28% and increases in the use of remote monitoring and management for improved care (13–22%). These results may now seem insignificant when compared to the unprecedented surge in telehealth visits because of SARS-CoV-2. Even as this surge levels off and begins to decline, many observers believe we will continue to see a persistent increase in the use of virtual visits compared to face-to-face care. The requirements for adoption communicated by physicians in both the 2016 and 2019 surveys are now more relevant than ever: Is remote care as effective as in-person care and how best to determine when to use these modalities? How do I safeguard my patients and my practice from liability and privacy concerns? How do I optimize using these technologies in my practice and, especially integration with my EHR and workflows to improve efficiency? And how will a mix of virtual and in-person visits affect practice revenue and sustainability? Consumers have also expressed concerns about payment for virtual visits as well as privacy and quality of care. If telehealth and remote care are here to stay, continuing to track their impact during the current public health emergency is critically important to address so that policymakers and insurers will take necessary steps to ensure that the “new normal” will reflect a health care delivery model that can provide comparable or improved results today and into the future.https://doi.org/10.1038/s41746-021-00390-y
spellingShingle Michael Hodgkins
Meg Barron
Shireesha Jevaji
Stacy Lloyd
Physician requirements for adoption of telehealth following the SARS-CoV-2 pandemic
npj Digital Medicine
title Physician requirements for adoption of telehealth following the SARS-CoV-2 pandemic
title_full Physician requirements for adoption of telehealth following the SARS-CoV-2 pandemic
title_fullStr Physician requirements for adoption of telehealth following the SARS-CoV-2 pandemic
title_full_unstemmed Physician requirements for adoption of telehealth following the SARS-CoV-2 pandemic
title_short Physician requirements for adoption of telehealth following the SARS-CoV-2 pandemic
title_sort physician requirements for adoption of telehealth following the sars cov 2 pandemic
url https://doi.org/10.1038/s41746-021-00390-y
work_keys_str_mv AT michaelhodgkins physicianrequirementsforadoptionoftelehealthfollowingthesarscov2pandemic
AT megbarron physicianrequirementsforadoptionoftelehealthfollowingthesarscov2pandemic
AT shireeshajevaji physicianrequirementsforadoptionoftelehealthfollowingthesarscov2pandemic
AT stacylloyd physicianrequirementsforadoptionoftelehealthfollowingthesarscov2pandemic