Decision-making model for designing telecom products/services based on customer preferences and non-preferences

The design of the packages of products/services to be offered by a telecom company to its clients is a complex decision-making process that must consider different criteria to achieve both customer satisfaction and optimization of the company’s resources. In this process, Intuitionistic Fuzzy Sets...

Full description

Bibliographic Details
Main Authors: Andrés Cid-López, Miguel J. Hornos, Ramón Alberto Carrasco, Enrique Herrera-Viedma
Format: Article
Language:English
Published: Vilnius Gediminas Technical University 2022-10-01
Series:Technological and Economic Development of Economy
Subjects:
Online Access:https://jcem.vgtu.lt/index.php/TEDE/article/view/17734

Similar Items