Decision-making model for designing telecom products/services based on customer preferences and non-preferences
The design of the packages of products/services to be offered by a telecom company to its clients is a complex decision-making process that must consider different criteria to achieve both customer satisfaction and optimization of the company’s resources. In this process, Intuitionistic Fuzzy Sets...
Main Authors: | Andrés Cid-López, Miguel J. Hornos, Ramón Alberto Carrasco, Enrique Herrera-Viedma |
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Format: | Article |
Language: | English |
Published: |
Vilnius Gediminas Technical University
2022-10-01
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Series: | Technological and Economic Development of Economy |
Subjects: | |
Online Access: | https://jcem.vgtu.lt/index.php/TEDE/article/view/17734 |
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