MATURITY OF PROCESSES IN SMES: VALIDATION OF SCALES WHEN IMPLEMENTING PROJECT-BASED LEARNING
This paper presents the design and validation of scales that can be used in project-based learning (PBL) when a small service company is studied, particularly the maturity of their business processes. The scales were designed based on an organization model with a systems approach. To validate the sc...
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| Format: | Article |
| Language: | English |
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Academia Europea de Dirección y Economía de la Empresa
2019-12-01
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| Series: | Journal of Management and Business Education |
| Subjects: | |
| Online Access: | https://doi.org/10.35564/jmbe.2019.0017 |
| _version_ | 1819069277071736832 |
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| author | Blanca Carballo-Mendívil Alejandro Arellano-González Nidia Josefina Ríos-Vázquez |
| author_facet | Blanca Carballo-Mendívil Alejandro Arellano-González Nidia Josefina Ríos-Vázquez |
| author_sort | Blanca Carballo-Mendívil |
| collection | DOAJ |
| description | This paper presents the design and validation of scales that can be used in project-based learning (PBL) when a small service company is studied, particularly the maturity of their business processes. The scales were designed based on an organization model with a systems approach. To validate the scales, data were collected by students through rubrics, after participating in a semester-long PBL process developed for a university course. The reliability was determined and the factorial structure examined by an Exploratory Factor Analysis. Nine instruments were obtained as a final result of the project, in scoring rubric format that expresses four levels of maturity, from 16 attributes that comprehensively evaluate a process’ maturity. The analysis revealed that the greatest scope for improvement in small businesses is in managing infrastructure and environment. The value of the proposed scales is because they offer a holistic manner to analyze the organizational processes, with a maturity approach. This is because organizations, as well as living beings, mature in different stages, and therefore must be treated accordingly. This study also laid out a methodology to organize a project-based pedagogy. This methodology can be incorporated into a class plan and complement the theoretical and empirical knowledge necessary for the student to move from theory to practice naturally, while developing skills and attitudes required by a consultant or business analyst with teacher orientation. |
| first_indexed | 2024-12-21T16:47:29Z |
| format | Article |
| id | doaj.art-c8008b8a26fc45159c7e0aa63cbc6b74 |
| institution | Directory Open Access Journal |
| issn | 2605-1044 |
| language | English |
| last_indexed | 2024-12-21T16:47:29Z |
| publishDate | 2019-12-01 |
| publisher | Academia Europea de Dirección y Economía de la Empresa |
| record_format | Article |
| series | Journal of Management and Business Education |
| spelling | doaj.art-c8008b8a26fc45159c7e0aa63cbc6b742022-12-21T18:56:58ZengAcademia Europea de Dirección y Economía de la EmpresaJournal of Management and Business Education2605-10442019-12-0123250278https://doi.org/10.35564/jmbe.2019.0017MATURITY OF PROCESSES IN SMES: VALIDATION OF SCALES WHEN IMPLEMENTING PROJECT-BASED LEARNINGBlanca Carballo-Mendívil0Alejandro Arellano-González1Nidia Josefina Ríos-Vázquez2Sonora Institute of TechnologySonora Institute of TechnologySonora Institute of TechnologyThis paper presents the design and validation of scales that can be used in project-based learning (PBL) when a small service company is studied, particularly the maturity of their business processes. The scales were designed based on an organization model with a systems approach. To validate the scales, data were collected by students through rubrics, after participating in a semester-long PBL process developed for a university course. The reliability was determined and the factorial structure examined by an Exploratory Factor Analysis. Nine instruments were obtained as a final result of the project, in scoring rubric format that expresses four levels of maturity, from 16 attributes that comprehensively evaluate a process’ maturity. The analysis revealed that the greatest scope for improvement in small businesses is in managing infrastructure and environment. The value of the proposed scales is because they offer a holistic manner to analyze the organizational processes, with a maturity approach. This is because organizations, as well as living beings, mature in different stages, and therefore must be treated accordingly. This study also laid out a methodology to organize a project-based pedagogy. This methodology can be incorporated into a class plan and complement the theoretical and empirical knowledge necessary for the student to move from theory to practice naturally, while developing skills and attitudes required by a consultant or business analyst with teacher orientation.https://doi.org/10.35564/jmbe.2019.0017project-based learning (pbl)organizational analysismaturity of processessmall businessesexploratory factor analysis |
| spellingShingle | Blanca Carballo-Mendívil Alejandro Arellano-González Nidia Josefina Ríos-Vázquez MATURITY OF PROCESSES IN SMES: VALIDATION OF SCALES WHEN IMPLEMENTING PROJECT-BASED LEARNING Journal of Management and Business Education project-based learning (pbl) organizational analysis maturity of processes small businesses exploratory factor analysis |
| title | MATURITY OF PROCESSES IN SMES: VALIDATION OF SCALES WHEN IMPLEMENTING PROJECT-BASED LEARNING |
| title_full | MATURITY OF PROCESSES IN SMES: VALIDATION OF SCALES WHEN IMPLEMENTING PROJECT-BASED LEARNING |
| title_fullStr | MATURITY OF PROCESSES IN SMES: VALIDATION OF SCALES WHEN IMPLEMENTING PROJECT-BASED LEARNING |
| title_full_unstemmed | MATURITY OF PROCESSES IN SMES: VALIDATION OF SCALES WHEN IMPLEMENTING PROJECT-BASED LEARNING |
| title_short | MATURITY OF PROCESSES IN SMES: VALIDATION OF SCALES WHEN IMPLEMENTING PROJECT-BASED LEARNING |
| title_sort | maturity of processes in smes validation of scales when implementing project based learning |
| topic | project-based learning (pbl) organizational analysis maturity of processes small businesses exploratory factor analysis |
| url | https://doi.org/10.35564/jmbe.2019.0017 |
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