Analysis of the emergency hospital patient flow: a case study
This qualitative study, using a case study design, had the aim to analyze the service flow at two emergency hospital units. The study was developed in November and December 2010, at a service where care is provided by means of embracement with risk classification and at another one where patients ar...
| Main Authors: | , , |
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| Format: | Article |
| Language: | English |
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Universidade Federal de Goias
2015-03-01
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| Series: | Revista Eletrônica de Enfermagem |
| Subjects: | |
| Online Access: | http://revistas.ufg.emnuvens.com.br/fen/article/view/23823 |
| _version_ | 1818864456168374272 |
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| author | José Aparecido Bellucci Júnior Laura Misue Matsuda Sonia Silva Marcon |
| author_facet | José Aparecido Bellucci Júnior Laura Misue Matsuda Sonia Silva Marcon |
| author_sort | José Aparecido Bellucci Júnior |
| collection | DOAJ |
| description | This qualitative study, using a case study design, had the aim to analyze the service flow at two emergency hospital units. The study was developed in November and December 2010, at a service where care is provided by means of embracement with risk classification and at another one where patients are seen on a first come, first served basis. Data were collected by means of direct observation of the practice, with records made on field notes that were treated with the content analysis technique. The analyses of the collected information resulted in two thematic categories: Caring for users at emergency hospital services and Embracing users and families. In conclusion, neither of the services had a counter-referral system; care at the service that adopts embracement with risk classification was continuous and hierarchized; the flow of patients was more dynamic and; the nurse had more autonomy for making clinical decisions. |
| first_indexed | 2024-12-19T10:31:56Z |
| format | Article |
| id | doaj.art-c82df603555246749f2725050817524a |
| institution | Directory Open Access Journal |
| issn | 1518-1944 |
| language | English |
| last_indexed | 2024-12-19T10:31:56Z |
| publishDate | 2015-03-01 |
| publisher | Universidade Federal de Goias |
| record_format | Article |
| series | Revista Eletrônica de Enfermagem |
| spelling | doaj.art-c82df603555246749f2725050817524a2022-12-21T20:25:45ZengUniversidade Federal de GoiasRevista Eletrônica de Enfermagem1518-19442015-03-0117110811610.5216/ree.v17i1.2382315571Analysis of the emergency hospital patient flow: a case studyJosé Aparecido Bellucci Júnior0Laura Misue Matsuda1Sonia Silva Marcon2Universidade Estadual do Norte do ParanáUniversidade Estadual de MaringáUniversidade Estadual de MaringáThis qualitative study, using a case study design, had the aim to analyze the service flow at two emergency hospital units. The study was developed in November and December 2010, at a service where care is provided by means of embracement with risk classification and at another one where patients are seen on a first come, first served basis. Data were collected by means of direct observation of the practice, with records made on field notes that were treated with the content analysis technique. The analyses of the collected information resulted in two thematic categories: Caring for users at emergency hospital services and Embracing users and families. In conclusion, neither of the services had a counter-referral system; care at the service that adopts embracement with risk classification was continuous and hierarchized; the flow of patients was more dynamic and; the nurse had more autonomy for making clinical decisions.http://revistas.ufg.emnuvens.com.br/fen/article/view/23823EnfermagemServiço Hospitalar de EmergênciaAcolhimentoEnfermagem em EmergênciaTriagem |
| spellingShingle | José Aparecido Bellucci Júnior Laura Misue Matsuda Sonia Silva Marcon Analysis of the emergency hospital patient flow: a case study Revista Eletrônica de Enfermagem Enfermagem Serviço Hospitalar de Emergência Acolhimento Enfermagem em Emergência Triagem |
| title | Analysis of the emergency hospital patient flow: a case study |
| title_full | Analysis of the emergency hospital patient flow: a case study |
| title_fullStr | Analysis of the emergency hospital patient flow: a case study |
| title_full_unstemmed | Analysis of the emergency hospital patient flow: a case study |
| title_short | Analysis of the emergency hospital patient flow: a case study |
| title_sort | analysis of the emergency hospital patient flow a case study |
| topic | Enfermagem Serviço Hospitalar de Emergência Acolhimento Enfermagem em Emergência Triagem |
| url | http://revistas.ufg.emnuvens.com.br/fen/article/view/23823 |
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