Social Responsibility Attitudes and Behaviors’ Influence on University Students’ Satisfaction

This study focused on university social responsibility (USR). Corporate social responsibility is currently an extremely common strategy implemented by organizations. Higher education institutions are also introducing this strategy to enhance their performance, seeking to ensure that every university...

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Main Authors: Dolores Gallardo-Vázquez, José Antonio Folgado-Fernández, Francisco Hipólito-Ojalvo, Luis Enrique Valdez-Juárez
Format: Article
Language:English
Published: MDPI AG 2020-01-01
Series:Social Sciences
Subjects:
Online Access:https://www.mdpi.com/2076-0760/9/2/8
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author Dolores Gallardo-Vázquez
José Antonio Folgado-Fernández
Francisco Hipólito-Ojalvo
Luis Enrique Valdez-Juárez
author_facet Dolores Gallardo-Vázquez
José Antonio Folgado-Fernández
Francisco Hipólito-Ojalvo
Luis Enrique Valdez-Juárez
author_sort Dolores Gallardo-Vázquez
collection DOAJ
description This study focused on university social responsibility (USR). Corporate social responsibility is currently an extremely common strategy implemented by organizations. Higher education institutions are also introducing this strategy to enhance their performance, seeking to ensure that every university action is socially responsible and oriented toward achieving advantages over competitors. This competitive advantage is the result of a social responsibility vision, which has an ethical core, that the University has implemented or is implementing among all its stakeholders. These institutions work in four areas: instruction, research, management, and projection to society. Universities must thus strive to meet the interests of different stakeholders’ interests. This research concentrated on university students as an important stakeholder. The main objective was to evaluate university students’ participation in USR activities, as well as assessing the impact of relevant university practices. In addition, the study sought to measure the existing causal relationship between students’ participation and their university’s practices in terms of student satisfaction. The fieldwork was conducted with an electronic survey distributed to a group of University of Extremadura students in Spain. A total of 362 valid questionnaires were collected, which were processed using structural equation modeling and partial least squares. The results have implications for university management in the area of social responsibility, with regard to the new USR trends are revealed. In terms of originality and value, this research emphasized a specific stakeholder in universities, namely students, and ways their satisfaction can be achieved through USR.
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spelling doaj.art-c84207d675d84c2484203b8802b622fb2022-12-21T23:32:16ZengMDPI AGSocial Sciences2076-07602020-01-0192810.3390/socsci9020008socsci9020008Social Responsibility Attitudes and Behaviors’ Influence on University Students’ SatisfactionDolores Gallardo-Vázquez0José Antonio Folgado-Fernández1Francisco Hipólito-Ojalvo2Luis Enrique Valdez-Juárez3Department of Financial Economics and Accounting, Faculty of Economics and Business, University of Extremadura, 06006 Badajoz, SpainDepartment of Financial Economics and Accounting, Faculty of Business, Finance and Tourism, University of Extremadura, 10071 Cáceres, SpainDepartment of Mechanical, Energetic and Materials Engineering, School of Industrial Engineers, University of Extremadura, 06006 Badajoz, SpainFaculty of Economics and Business, Technological Institute of Sonora, Guaymas 85400, MexicoThis study focused on university social responsibility (USR). Corporate social responsibility is currently an extremely common strategy implemented by organizations. Higher education institutions are also introducing this strategy to enhance their performance, seeking to ensure that every university action is socially responsible and oriented toward achieving advantages over competitors. This competitive advantage is the result of a social responsibility vision, which has an ethical core, that the University has implemented or is implementing among all its stakeholders. These institutions work in four areas: instruction, research, management, and projection to society. Universities must thus strive to meet the interests of different stakeholders’ interests. This research concentrated on university students as an important stakeholder. The main objective was to evaluate university students’ participation in USR activities, as well as assessing the impact of relevant university practices. In addition, the study sought to measure the existing causal relationship between students’ participation and their university’s practices in terms of student satisfaction. The fieldwork was conducted with an electronic survey distributed to a group of University of Extremadura students in Spain. A total of 362 valid questionnaires were collected, which were processed using structural equation modeling and partial least squares. The results have implications for university management in the area of social responsibility, with regard to the new USR trends are revealed. In terms of originality and value, this research emphasized a specific stakeholder in universities, namely students, and ways their satisfaction can be achieved through USR.https://www.mdpi.com/2076-0760/9/2/8university social responsibilityattitudesstudent satisfactionstructural equation modeling
spellingShingle Dolores Gallardo-Vázquez
José Antonio Folgado-Fernández
Francisco Hipólito-Ojalvo
Luis Enrique Valdez-Juárez
Social Responsibility Attitudes and Behaviors’ Influence on University Students’ Satisfaction
Social Sciences
university social responsibility
attitudes
student satisfaction
structural equation modeling
title Social Responsibility Attitudes and Behaviors’ Influence on University Students’ Satisfaction
title_full Social Responsibility Attitudes and Behaviors’ Influence on University Students’ Satisfaction
title_fullStr Social Responsibility Attitudes and Behaviors’ Influence on University Students’ Satisfaction
title_full_unstemmed Social Responsibility Attitudes and Behaviors’ Influence on University Students’ Satisfaction
title_short Social Responsibility Attitudes and Behaviors’ Influence on University Students’ Satisfaction
title_sort social responsibility attitudes and behaviors influence on university students satisfaction
topic university social responsibility
attitudes
student satisfaction
structural equation modeling
url https://www.mdpi.com/2076-0760/9/2/8
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